App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

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App approved but subscriptions not working: Says localization was rejected without providing any reason
Submitted my app and it was approved by Apple. I then downloaded it from the app store and went through onboarding however when I tried to complete a purchase it failed. Went back to app store connect and saw that there is an issue with my subscriptions. Says localization is rejected but does not provide any reason why. Any ideas?? Everything worked fine with sandbox account.
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App Store Localization status is rejected without any reason
Apple rejected in-app purchases & subscriptions due to App Store Localization being rejected. But they didn't provide any reason why they rejected localization. The product status is Developer Action Needed & under details, App Store Localization is rejected. I already tried to edit the description and submit it again, but I am getting the same rejection. The product name & display name are also the same. If anyone knows the reason or resolution to fix this localization issue, then let me know.
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"Upload for App Store Connect" not getting past "Preparing to upload"
For the past couple of days having a problem with Xcode 26.4. When I try to upload an archive to App Store Connect, it gets stuck on "Uploading". I see the progress bar about 70% full, and a "Preparing to upload xxxx.ipa" label below. Letting it sit overnight, restarting Xcode, machine, etc. and the same result. Anybody else seeing?
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Should I submit my app or wait?
Hi everyone, I’m currently facing an issue submitting my app because of in-app subscriptions. My subscriptions (monthly, yearly and one time) has a problem since March 23. I already fixed previous paywall-related issues and everything seems correctly set up in App Store Connect. My question is: Should I wait until the subscriptions are approved before submitting the app again, or is it okay to submit the app while they are still in “Waiting for Review”? If anyone has faced this before or has advice, I’d really appreciate your help. Thanks!
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Part XX of the ITA blocking submission
All my business documents are in an active state, including the Part XX of the Income Tax Act (necessary for Canadians), but app.store connect won't let me bundle subcriptions or in-store payements with my app or let me submit it b/c is says I'm not in compliance. It's incredibly frustrating b/c it must be an internal error. anyone else having this issue?
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Blank page when logging into App Store Connect
When I sign into App Store Connect, I am taken to this URL: https://appstoreconnect.apple.com/review_agree The page shows a gray activity spinner for a few seconds, then is blank. I have tried on multiple computers and multiple browsers, over the past few weeks, with the same result. I have lodged a developer support request, but it hasn’t been resolved yet. It’s been holding up our App Store submission for a couple of weeks now. Any ideas of things I could try, or has anyone else had this issue and had it resolved ?
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First subscription stuck in inconsistent review state for 6+ weeks, no update after internal escalation
I’m trying to find out whether anyone has seen this kind of App Store Connect issue remain unresolved for this long. This is for a first auto-renewable subscription. Timeline: Original support case opened: Feb 27, 2026 Support initially repeated the normal guidance that the first subscription must be submitted with the app version I explained that the issue was not the process itself, but a stuck review state On Mar 25, 2026, I was told the case had been escalated to the appropriate internal team Since then, I have sent follow-up emails asking for status / owner / ETA As of Apr 12, 2026 (KST), there has still been no meaningful update Current state in App Store Connect: App version 1.0.10 is still “Prepare for Submission” Previous 1.0.10 submissions show as “Deleted” There is no active app review submission for 1.0.10 The subscription previously showed “Waiting for Review” Now the subscription itself shows “In Review” But its localization still shows “Waiting for Review” So the state looks inconsistent: no active app review submission app version still draft subscription partially moved into review anyway At this point I’m not asking about the normal first-subscription submission flow. I already understand that. What I’m trying to understand is: Has anyone seen a case like this stay stuck for 6+ weeks? Has anyone had Apple say it was escalated internally and then go silent for weeks? Did Apple eventually fix it manually? Is this something that can remain stuck indefinitely unless the internal team intervenes? Any comparable experience would be helpful.
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How long does manual verification take for Developer Enrollment in 2026?
I paid for my Apple Developer enrollment on 9th April, and I received the official invoice. However, my account status is still showing as "Pending" and I cannot access App Store Connect. I suspect it was flagged for manual review because the credit card used belongs to a family member, so the name doesn't match the Apple ID. Has anyone else experienced this recently? How long did it take for support to clear the pending status once the work week started?
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Legal / Report Fraud / App Dispute Submission Form
Good afternoon, I‘m currently disputing over (8) applications on the App Store for legal (intellectual property right infringement) and for fraud. The mobile applications I created were hijacked from me and even submitted an FBI report. I’m wondering how long for Apple to recover these mobile applications? And how does the original financials work for the mobile apps I created since they were uploaded using API keys? I submitted legal intellectual property rights infringement, reported the apps to Fraud. All mobile applications should be listed under my Apple Developer Account. Furthermore, where do I go if I need assistance with these apps? I submitted the complaints about two weeks ago. Also when will Apple side legal be able to resolve these issues. The banking information for all mobile applications should also be freezed. Can someone from Apple help me get this resolved? All mobile applications banking and financials should be frozen due to the fraud I reported.
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Transporter rejects first Apple-hosted Managed Background Assets pack with `-19243` / `400 invalid values`
We are trying to upload the first Apple-hosted Managed Background Assets pack for our macOS app, but Transporter rejects the asset pack ID during upload. App details: App name: DistillApp Apple ID: 6760288806 Bundle ID: cn.rkbkosp.DistillApp Asset pack ID: distill.pipeline.zh-baseline Platform: macOS Transporter: 1.4 Xcode: 26.2 macOS: 26.3.1 What we see in Transporter: Apple ID: 6760288806 App Name: DistillApp App Bundle ID: cn.rkbkosp.DistillApp No background assets found. And when we try to upload the first asset pack, Transporter fails with: 获取 Apple ID “6760288806”的资源包列表失败。 (-19243) There is an error with a URL parameter (400) Found invalid values: distill.pipeline.zh-baseline What we have already confirmed locally: The app resolves correctly in Transporter, so the Apple ID and bundle ID appear to be correct. The app Info.plist includes: BAHasManagedAssetPacks = YES BAUsesAppleHosting = YES BAAppGroupID = 8U6DAJ62JT.group.cn.rkbkosp.DistillApp.assets The asset pack manifest uses: assetPackID = distill.pipeline.zh-baseline This is intended to be the first Apple-hosted background asset pack for the app. Our understanding is that No background assets found is expected before the first successful upload, so the actual problem seems to be that Transporter/App Store Connect refuses to accept the initial asset pack ID. Questions: Has anyone seen Transporter reject the first Apple-hosted background asset pack for an app with -19243 and 400 invalid values? Does the first Managed Background Assets upload require any additional App Store Connect state beyond having BAHasManagedAssetPacks and BAUsesAppleHosting in the app? Does the app need a newly processed build in App Store Connect after enabling those plist keys before the first asset pack upload will work? Is there any known issue in Transporter 1.4 or App Store Connect for first-time Apple-hosted MBA uploads on macOS apps? If useful, I can also share the exact asset pack manifest and a redacted upload log.
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Problems to submit leaderboard for review
Hello I have made a game that uses Game Center leaderboards. I have done all required configurations and leaderboard worked perfectly in TestFlight. When I submitted app to store, I enabled Game Center and added leaderboard in Game Center section. The app was approved and is available in store but leader board is not shown. It says that it is not published. When I try to separately send leader board to review in app connect I get the following message: Unable to Submit for Review A Game Center enabled app version must be added for review. Does anyone can help to solve this. I have already sent message to support but I just got list o
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Unable to reuse Bundle ID across accounts after TestFlight-only usage
I’m working with two Apple Developer Organization accounts and ran into an issue with Bundle ID reuse. In Account A: I created an App ID: com.example.app Created an app in App Store Connect using this Bundle ID Uploaded builds and used it only for TestFlight (never submitted for App Store review) Now I want to move development to Account B. However: When I try to create the same Bundle ID (com.example.app) in Account B, I get: “An App ID with Identifier 'com.example.app' is not available.” What I’ve considered: The app has never been submitted or approved It has only been used for TestFlight testing I have not yet attempted App Transfer (since it requires an approved app) Questions: Is a Bundle ID permanently locked to the original account even if the app was never submitted for review? If I delete the App ID and app from Account A, will the Bundle ID ever become reusable? Is submitting the app once and then using App Transfer the only way to move this Bundle ID to another account?
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New app not available on App Store after approval
Hello, My app has been approved on March 14, 2023 and has the status "Ready for sale" ever since. But the app is still not available on App Store, and whenever i use the link in App Connect to view on App Store it says "App Not available. This app is currently not available in your country or region". Initially I made the app only available in my country, after few days of getting that error, I made it available worldwide but still can't seem to find my app being available. I've sent a support ticket to apple a few days ago but got no reply. In the approval email it said it may take up to 24 hours for the app to be available on App Store, but few days have passed and still not available on app store. The app is free, and i checked all the countries and regions for availability. What can be the problem, how long does it take? Thank you
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App Store Connect rejects com.apple.deviceactivity.monitor for Device Activity Monitor Extension
I’m submitting an iOS app that uses Family Controls / DeviceActivity APIs, and App Store Connect rejects the archive during distribution with this error: Invalid Info.plist value. The value of the NSExtensionPointIdentifier key, com.apple.deviceactivity.monitor, in the Info.plist of “activity-tracking.app/PlugIns/ScheduleMonitorExtension.appex” is invalid. What I’ve already verified: Family Controls capability is approved for our team App IDs and distribution provisioning profiles were regenerated The source Info.plist for the extension contains: NSExtensionPointIdentifier = com.apple.deviceactivity.monitor The archived .appex inside the .xcarchive also contains the same exact value Signed entitlements in the archived .appex include: com.apple.developer.family-controls = true app group entitlement Main app archive is signed correctly as well Latest stable Xcode used This makes it look like the archive is configured correctly, but App Store Connect still rejects the Device Activity Monitor extension point itself. Has anyone successfully distributed a third-party app containing a Device Activity Monitor Extension to App Store Connect recently? Is there an additional Apple-side approval required beyond visible Family Controls entitlement approval?
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Updating Apps on the AppStore no longer working for me.
I have been using Swift Playground to build and submit my apps to the appstore for around three years now. Recently I uploaded two of my apps but now when I submit them for approval an error is issued… “Unable to Add for Review”… (see pic attached). I don’t understand it because Playground does not use Xcode as far as I am aware? Can someone advise me what I can do to resolve this? Is it something I have to wait to be fixed by an Apple update?
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App approved but subscriptions not working: Says localization was rejected without providing any reason
Submitted my app and it was approved by Apple. I then downloaded it from the app store and went through onboarding however when I tried to complete a purchase it failed. Went back to app store connect and saw that there is an issue with my subscriptions. Says localization is rejected but does not provide any reason why. Any ideas?? Everything worked fine with sandbox account.
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7
Activity
1h
App Store Localization status is rejected without any reason
Apple rejected in-app purchases & subscriptions due to App Store Localization being rejected. But they didn't provide any reason why they rejected localization. The product status is Developer Action Needed & under details, App Store Localization is rejected. I already tried to edit the description and submit it again, but I am getting the same rejection. The product name & display name are also the same. If anyone knows the reason or resolution to fix this localization issue, then let me know.
Replies
1
Boosts
0
Views
378
Activity
1h
"Upload for App Store Connect" not getting past "Preparing to upload"
For the past couple of days having a problem with Xcode 26.4. When I try to upload an archive to App Store Connect, it gets stuck on "Uploading". I see the progress bar about 70% full, and a "Preparing to upload xxxx.ipa" label below. Letting it sit overnight, restarting Xcode, machine, etc. and the same result. Anybody else seeing?
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2
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1
Views
72
Activity
5h
Adding a tester to internal test group
I have sent an invite to a user for internal testing. They have received the email and clicked the accept test link. It takes them to App Store Connect web login screen. I do not see that they have accepted the role on my dashboard and they do not have access to my app on Testflight. Has anyone had this/similar issue and resolved it?
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0
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18
Activity
8h
Should I submit my app or wait?
Hi everyone, I’m currently facing an issue submitting my app because of in-app subscriptions. My subscriptions (monthly, yearly and one time) has a problem since March 23. I already fixed previous paywall-related issues and everything seems correctly set up in App Store Connect. My question is: Should I wait until the subscriptions are approved before submitting the app again, or is it okay to submit the app while they are still in “Waiting for Review”? If anyone has faced this before or has advice, I’d really appreciate your help. Thanks!
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0
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0
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21
Activity
10h
Part XX of the ITA blocking submission
All my business documents are in an active state, including the Part XX of the Income Tax Act (necessary for Canadians), but app.store connect won't let me bundle subcriptions or in-store payements with my app or let me submit it b/c is says I'm not in compliance. It's incredibly frustrating b/c it must be an internal error. anyone else having this issue?
Replies
12
Boosts
1
Views
169
Activity
10h
Blank page when logging into App Store Connect
When I sign into App Store Connect, I am taken to this URL: https://appstoreconnect.apple.com/review_agree The page shows a gray activity spinner for a few seconds, then is blank. I have tried on multiple computers and multiple browsers, over the past few weeks, with the same result. I have lodged a developer support request, but it hasn’t been resolved yet. It’s been holding up our App Store submission for a couple of weeks now. Any ideas of things I could try, or has anyone else had this issue and had it resolved ?
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27
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8
Views
12k
Activity
10h
First subscription stuck in inconsistent review state for 6+ weeks, no update after internal escalation
I’m trying to find out whether anyone has seen this kind of App Store Connect issue remain unresolved for this long. This is for a first auto-renewable subscription. Timeline: Original support case opened: Feb 27, 2026 Support initially repeated the normal guidance that the first subscription must be submitted with the app version I explained that the issue was not the process itself, but a stuck review state On Mar 25, 2026, I was told the case had been escalated to the appropriate internal team Since then, I have sent follow-up emails asking for status / owner / ETA As of Apr 12, 2026 (KST), there has still been no meaningful update Current state in App Store Connect: App version 1.0.10 is still “Prepare for Submission” Previous 1.0.10 submissions show as “Deleted” There is no active app review submission for 1.0.10 The subscription previously showed “Waiting for Review” Now the subscription itself shows “In Review” But its localization still shows “Waiting for Review” So the state looks inconsistent: no active app review submission app version still draft subscription partially moved into review anyway At this point I’m not asking about the normal first-subscription submission flow. I already understand that. What I’m trying to understand is: Has anyone seen a case like this stay stuck for 6+ weeks? Has anyone had Apple say it was escalated internally and then go silent for weeks? Did Apple eventually fix it manually? Is this something that can remain stuck indefinitely unless the internal team intervenes? Any comparable experience would be helpful.
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2
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0
Views
89
Activity
10h
when i can expect to see campaign data
I am wondering about the timeline for accessing campaign performance metrics. Specifically, I would like to know when I can anticipate the availability of data related to the campaigns I am running. When will the campaign data be accessible for review and analysis?
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1d
How long does manual verification take for Developer Enrollment in 2026?
I paid for my Apple Developer enrollment on 9th April, and I received the official invoice. However, my account status is still showing as "Pending" and I cannot access App Store Connect. I suspect it was flagged for manual review because the credit card used belongs to a family member, so the name doesn't match the Apple ID. Has anyone else experienced this recently? How long did it take for support to clear the pending status once the work week started?
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0
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0
Views
14
Activity
1d
Legal / Report Fraud / App Dispute Submission Form
Good afternoon, I‘m currently disputing over (8) applications on the App Store for legal (intellectual property right infringement) and for fraud. The mobile applications I created were hijacked from me and even submitted an FBI report. I’m wondering how long for Apple to recover these mobile applications? And how does the original financials work for the mobile apps I created since they were uploaded using API keys? I submitted legal intellectual property rights infringement, reported the apps to Fraud. All mobile applications should be listed under my Apple Developer Account. Furthermore, where do I go if I need assistance with these apps? I submitted the complaints about two weeks ago. Also when will Apple side legal be able to resolve these issues. The banking information for all mobile applications should also be freezed. Can someone from Apple help me get this resolved? All mobile applications banking and financials should be frozen due to the fraud I reported.
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0
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0
Views
15
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1d
App Search page
When I search for my app in the App Store it shows up but does not have a description or pictures until I click on the app. How can I get my marketing pictures to load on the search page as well
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0
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25
Activity
1d
Transporter rejects first Apple-hosted Managed Background Assets pack with `-19243` / `400 invalid values`
We are trying to upload the first Apple-hosted Managed Background Assets pack for our macOS app, but Transporter rejects the asset pack ID during upload. App details: App name: DistillApp Apple ID: 6760288806 Bundle ID: cn.rkbkosp.DistillApp Asset pack ID: distill.pipeline.zh-baseline Platform: macOS Transporter: 1.4 Xcode: 26.2 macOS: 26.3.1 What we see in Transporter: Apple ID: 6760288806 App Name: DistillApp App Bundle ID: cn.rkbkosp.DistillApp No background assets found. And when we try to upload the first asset pack, Transporter fails with: 获取 Apple ID “6760288806”的资源包列表失败。 (-19243) There is an error with a URL parameter (400) Found invalid values: distill.pipeline.zh-baseline What we have already confirmed locally: The app resolves correctly in Transporter, so the Apple ID and bundle ID appear to be correct. The app Info.plist includes: BAHasManagedAssetPacks = YES BAUsesAppleHosting = YES BAAppGroupID = 8U6DAJ62JT.group.cn.rkbkosp.DistillApp.assets The asset pack manifest uses: assetPackID = distill.pipeline.zh-baseline This is intended to be the first Apple-hosted background asset pack for the app. Our understanding is that No background assets found is expected before the first successful upload, so the actual problem seems to be that Transporter/App Store Connect refuses to accept the initial asset pack ID. Questions: Has anyone seen Transporter reject the first Apple-hosted background asset pack for an app with -19243 and 400 invalid values? Does the first Managed Background Assets upload require any additional App Store Connect state beyond having BAHasManagedAssetPacks and BAUsesAppleHosting in the app? Does the app need a newly processed build in App Store Connect after enabling those plist keys before the first asset pack upload will work? Is there any known issue in Transporter 1.4 or App Store Connect for first-time Apple-hosted MBA uploads on macOS apps? If useful, I can also share the exact asset pack manifest and a redacted upload log.
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1
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0
Views
70
Activity
2d
Alternative Terms Addendum Flagged by mistake
I accidentally enabled the capability of external purchases in my app and uploaded a build to appstoreconnect after realizing it flagged a tax agreement of India Tax info i removed it and reuploaded new build now the agreement form is still there please tell me how to remove that?
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0
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49
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2d
Problems to submit leaderboard for review
Hello I have made a game that uses Game Center leaderboards. I have done all required configurations and leaderboard worked perfectly in TestFlight. When I submitted app to store, I enabled Game Center and added leaderboard in Game Center section. The app was approved and is available in store but leader board is not shown. It says that it is not published. When I try to separately send leader board to review in app connect I get the following message: Unable to Submit for Review A Game Center enabled app version must be added for review. Does anyone can help to solve this. I have already sent message to support but I just got list o
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2
Boosts
1
Views
118
Activity
2d
Cannot Deactivate IAP Offer Code
I have created a couple of offer codes for non-consumable IAPs. I cannot Deactivate them. Each time I try I get a message stating, "An error has occurred. Try again later." This problem has existed for close to a month.
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0
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0
Views
46
Activity
2d
Unable to reuse Bundle ID across accounts after TestFlight-only usage
I’m working with two Apple Developer Organization accounts and ran into an issue with Bundle ID reuse. In Account A: I created an App ID: com.example.app Created an app in App Store Connect using this Bundle ID Uploaded builds and used it only for TestFlight (never submitted for App Store review) Now I want to move development to Account B. However: When I try to create the same Bundle ID (com.example.app) in Account B, I get: “An App ID with Identifier 'com.example.app' is not available.” What I’ve considered: The app has never been submitted or approved It has only been used for TestFlight testing I have not yet attempted App Transfer (since it requires an approved app) Questions: Is a Bundle ID permanently locked to the original account even if the app was never submitted for review? If I delete the App ID and app from Account A, will the Bundle ID ever become reusable? Is submitting the app once and then using App Transfer the only way to move this Bundle ID to another account?
Replies
3
Boosts
0
Views
52
Activity
3d
New app not available on App Store after approval
Hello, My app has been approved on March 14, 2023 and has the status "Ready for sale" ever since. But the app is still not available on App Store, and whenever i use the link in App Connect to view on App Store it says "App Not available. This app is currently not available in your country or region". Initially I made the app only available in my country, after few days of getting that error, I made it available worldwide but still can't seem to find my app being available. I've sent a support ticket to apple a few days ago but got no reply. In the approval email it said it may take up to 24 hours for the app to be available on App Store, but few days have passed and still not available on app store. The app is free, and i checked all the countries and regions for availability. What can be the problem, how long does it take? Thank you
Replies
3
Boosts
0
Views
2.7k
Activity
3d
App Store Connect rejects com.apple.deviceactivity.monitor for Device Activity Monitor Extension
I’m submitting an iOS app that uses Family Controls / DeviceActivity APIs, and App Store Connect rejects the archive during distribution with this error: Invalid Info.plist value. The value of the NSExtensionPointIdentifier key, com.apple.deviceactivity.monitor, in the Info.plist of “activity-tracking.app/PlugIns/ScheduleMonitorExtension.appex” is invalid. What I’ve already verified: Family Controls capability is approved for our team App IDs and distribution provisioning profiles were regenerated The source Info.plist for the extension contains: NSExtensionPointIdentifier = com.apple.deviceactivity.monitor The archived .appex inside the .xcarchive also contains the same exact value Signed entitlements in the archived .appex include: com.apple.developer.family-controls = true app group entitlement Main app archive is signed correctly as well Latest stable Xcode used This makes it look like the archive is configured correctly, but App Store Connect still rejects the Device Activity Monitor extension point itself. Has anyone successfully distributed a third-party app containing a Device Activity Monitor Extension to App Store Connect recently? Is there an additional Apple-side approval required beyond visible Family Controls entitlement approval?
Replies
0
Boosts
0
Views
33
Activity
3d
Updating Apps on the AppStore no longer working for me.
I have been using Swift Playground to build and submit my apps to the appstore for around three years now. Recently I uploaded two of my apps but now when I submit them for approval an error is issued… “Unable to Add for Review”… (see pic attached). I don’t understand it because Playground does not use Xcode as far as I am aware? Can someone advise me what I can do to resolve this? Is it something I have to wait to be fixed by an Apple update?
Replies
10
Boosts
0
Views
353
Activity
3d