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Duplicated SCEP client certificates on iOS device
I am having an issue with duplicated SCEP client certificates on an iOS device. We deployed an SCEP profile via MDM, then deleted and redeployed it via MDM. In Settings > General > VPN & Device Management, only one SCEP profile is visible. However, Safari shows duplicated certificates when a server requests a client certificate. We have tried removing the cert profile on MDM and unenrolling the device from MDM, but only the latest certificate got removed, leaving previous ones stuck on the device or in the Safari app. We have found no way to remove these duplicated certificates other than factory reset the devices. This appears to be a potential iOS bug affecting certificate cleanup. We need assistance to resolve this issue. Also, the issue is difficult to reproduce but has happened to a number of our managed devices.
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144
May ’25
Apple Business Manager API
Hello, I am trying to authenticate to the Apple Business Manager API to retrieve device information and ingest it into ServiceNow. I am following the documentation here. The first step is to create an API account and download the private key used to create a JWT client assertion. The guide linked above gives a python script to create a client assertion. Below the first python script, the following description is given for the "kid" variable: "The value is your keyId that returns when you upload a public key." This is the first time that a public key, rather than a private key, is referenced. Where is the public key supposed to be uploaded? Later in the guide, a public key is referenced again, in the section describing the client_id Request parameter: "(Required) You receive your clientId when you upload a public key." I have tried to create a client assertion using the keyId that is associated with the API account. When I try to request an access token, however, I also get an "invalid_client" error back. I am wondering if I'm using the wrong values for both key_id and client_id due to not creating and uploading a public key. Any help would be appreciated, thanks!
0
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552
Jan ’26
Wi-Fi Settings Lost During Native MDM Migration in iOS/macOS 26 Latest Beta
Hi Apple Community, At WWDC25, introduced a native device migration feature with iOS/macOS 26 and Apple Business Manager that promises seamless migration from one MDM to another without wiping devices or manual re-enrollment. That said, while testing this in iOS/macOS 26 beta, we ran into an issue: the Wi-Fi settings deployed by the old MDM aren’t retained during the migration. This means devices lose Wi-Fi connectivity partway through, and users have to manually reconnect before the migration to the new MDM can continue. This interrupts what should be a smooth, hands-off process. We wanted to ask if this is a known issue or limitation with the current beta? Are there any recommended ways to avoid losing Wi-Fi profiles during this migration window? Will this improve in future updates so that the Wi-Fi connection is preserved or seamlessly handed off to the new MDM? Any tips, workarounds, or official guidance Apple can share on best practices for handling Wi-Fi profiles during ABM-native device migrations would be hugely appreciated. Added Feedback with FeedBackAssistant ID : FB20150763 Thanks in advance.
1
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473
Sep ’25
Swift Student Challenge 2026 Eligibility — Gap Year After High School
Hello everyone, I’m looking for some clarity from the community regarding eligibility for the Swift Student Challenge 2026, particularly for students taking a gap year in India. I graduated from high school (Class XII, CBSE – India) in May 2025. After graduating, I chose to take a gap year to prepare for competitive entrance examinations in India, with the goal of pursuing Computer Science / Engineering. I’ll be applying to accredited universities for programs starting in mid-2026, and I’m not currently enrolled in a college. My question: The eligibility guidelines state that high school graduates must have graduated within the past 6 months and must be awaiting acceptance or have received acceptance to an accredited institution. Since the submission deadline is February 28, 2026, my graduation would be about 9 months prior, which puts me in a gray area. Has anyone here participated in, or seen others participate in, the Swift Student Challenge while taking a gap year and preparing for university entrance exams? Is there any known flexibility or precedent for students in this situation? I’ve been following the Swift Student Challenge since 2023 and would really love to participate if I’m eligible. Any insights or experiences would be greatly appreciated. Thanks!
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1.7k
Feb ’26
Fetch Email Using CLI (Terminal)
Dear Team, We are working on retrieving email address of the user joined to Entra ID from Entra-joined macOS devices, specifically while running in a system context.The sudo dscl . -read /Users/$(whoami) RecordName command give the local user name whose password is synced with the entra ID. We would greatly appreciate guidance on how to retrieve the Entra ID joined user’s email address in a system context from Entra Joined mac devices, especially from those with prior experience in this area. Thank you for your support.
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726
Sep ’25
Management of Camera File Formats
It seems like every time an IOS update is installed, the camera app file formats get reset to defaults. This setting is not available to manage at the MDM level. Many people need the the most compatible settings for the purpose of file sharing. So, now we have nearly 1,000 devices with a complete mix of photo and video formats. And IT has wasted MANY hours converting files for people. Feature Request: Please either stop resetting the camera app file formats or allow us to manage those settings at the MDM level. Respectfully, Robert
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1k
Mar ’26
Understanding allowedExternalIntelligenceWorkspaceIDs in MDM Payload – What ID is expected?
Hello, We're testing the new allowedExternalIntelligenceWorkspaceIDs key in the MDM Restrictions payload on supervised iPads. According to Apple's documentation, this key expects an "external integration workspace ID", but it's not clear what this specifically refers to. We've tried the following IDs individually (one at a time, as documentation says only one is supported currently): OpenAI Organization ID ChatGPT user email Apple ID used in ChatGPT Google ID used in ChatGPT login The profile installs correctly via MDM and the key is set, but we want to confirm: What exactly is considered a valid "external integration workspace ID" for this key? Is there a way to verify that the restriction is working as intended on the device (e.g. does it limit specific integrations or apps)? Is there an official list of services that currently support this? Any clarification from Apple or other developers with experience on this would be very helpful. Thanks in advance.
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316
Apr ’25
Issues with "denyAppRemoval" and "denyAppInstallation" being stuck after turned off / uninstall
Hello, according to reports from our users these two ManagedSettingsStore options seem to be stuck in the enabled state even after turning them off or removing screen time permissions and uninstalling the app that configured them. Is this possible? Has anyone seen it? The denyAppRemoval (https://developer.apple.com/documentation/managedsettings/applicationsettings/denyappremoval-swift.property) prevents the user from uninstalling any apps from their device when active. The denyAppInstallation (https://developer.apple.com/documentation/managedsettings/applicationsettings/denyappinstallation-swift.property) "hides" App Store, making it impossible to install any new apps. We haven't been able to replicate it yet. Does anyone know about workarounds when this happens? So far it seems like the only way is to reset the affected device.
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4w
App whitelist profile working on supervised iPhone, but not on paired Watch
Hello, I’ve run into an issue with a configuration profile on my supervised iPhone. I’m wondering if anyone here might be able to help? The profile contains the allowListedAppBundleIDs key within the restrictions payload. My Apple Watch is paired with the iPhone. The iPhone was supervised manually with Apple Configurator, hence the Apple Watch has not been directly supervised itself. The profile works completely as expected when installed on the phone. As soon as the profile is installed on the iPhone, I can witness the apps on the Apple Watch rearrange themselves as some apps are hidden. So clearly the profile is applying its restrictions to the Apple Watch to some degree. My issue however is that apps listed in the whitelist are hidden from the Watch. The apps that are missing from my Watch are Walkie Talkie, Find My Items, Find My Friends, Messages, Alarm, Remote, Now Playing, Sleep, Meditation and Heart Rate. This is despite the following bundle IDs being listed in the whitelist array: com.apple.findmy.findpeople, com.apple.findmy.finddevices, com.apple.HeartRate, com.apple.SessionTrackerApp, com.apple.NanoWorldClock, com.apple.findmy.finditems, com.apple.Mind, com.apple.NanoOxygenSaturation, com.apple.watchmemojieditor com.apple.NanoSleep com.apple.NanoNowPlaying com.apple.noise com.apple.tincan com.apple.NanoRemote com.apple.NanoAlarm com.apple.private.NanoTimer com.apple.NanoStopwatch I’ve done some testing, but not sure what I’ve found really. I’ve so far identified 3 scenarios. Scenario 1: I have the whitelist profile installed on the iPhone. I download an app that appears in the whitelist from my watch (or at least its iPhone version does). The apps show up on the iPhone automatically and can be launched there. These apps cannot be launched on the watch. Scenario 2: I downloaded a few apps to my watch, that didn’t automatically install on my iPhone at the same time. They were on the whitelist. These ones couldn’t be launched from my Watch. I then downloaded them to the iPhone and they could be launched there (since they were on the whitelist). Scenario 3: A couple of 3rd party apps on the whitelist could be downloaded and launched from the watch with the whitelist installed. It seems as though there are different kinds of Apple Watch app and this is what I’ve read elsewhere. First of all there are Watch-only apps, which do not automatically install a companion iPhone app. Secondly there are companion apps, which when installed from the Watch App Store download their companion app to the iPhone in the background. Someone please correct me - I’m bound to be overlooking something here. So maybe the apps that when installed from Watch automatically install on iPhone and can only be launched from the iPhone have a separate bundle ID for their Watch app which I haven’t included? Apps that are on the whitelist AND do not automatically install an iPhone app AND can be launched from the Watch, include: solstice What3words So maybe these do not need a companion app, but have the same Bundle ID as their iPhone app? However, I’m still not sure why many stock Apple Watch apps are missing from the Watch…. The most obvious answer is that I’ve got their Bundle IDs wrong, but I don’t think I have given I extracted the bundle IDs from the App Store pages of the Apple WatchOS apps. I noticed at this Apple Support page (https://support.apple.com/en-gb/guide/deployment/dep34c5cd30f/1/web/1.0) that there is no mention of whitelisting or blacklisting apps on WatchOS using MDM, yet something definitely happens on the watch when the configuration profile is installed on the iPhone. Furthermore, if I tap on a configuration profile, which comprises a blacklist, on my iPhone it will ask me if I want to install it on the iPhone or Watch. The same pop-up question doesn’t happen when the profile contains a whitelist. All this to say, I’m massively confused as to why I can’t get this working. I’d really appreciate anyone’s advice which is bound to be expert. Thank you
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1.7k
Sep ’25
Enterprise Install for a TLS Inspection proxy
I’m working on a product that includes TLS inspection capability. TLS inspection using a local MitM requires installing a trusted root certificate which is then used to create masquerade certificates to intercept and forward TLS traffic through the proxy. For manual installation the end user is required to authenticate as an administrator to modify the trust settings on our internal CA’s root certificate. My question concerns the options for enterprise deployment using an MDM. We want the generated root certificate to be unique to each endpoint so that if a private key is compromised it can’t be used to intercept traffic anywhere else. We can install a “certificate trust” configuration profile from the MDM but this requires a base64 encoded string of the root certificate. In effect the MDM needs to obtain the certificate from the endpoint and then send it back in the form of a configuration profile. I’m not aware that MDMs like Jamf can be configured to do this directly so we’re looking for any other mechanism to have macOS trust a locally generated certificate via MDM based on some non endpoint-unique criteria? One option might be to use an external CA with a trusted certificate to sign an intermediate endpoint certificate but this creates a significant risk if the external trusted certificate were ever compromised. Is this a common industry practice? So my question remains is there a better way to trust our per endpoint root certificate via MDM without needing to install a unique per endpoint configuration profile?
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2w
Enrolling with Platform Single Sign-on ( Implementing Platform SSO during device enrollment )
Hi Apple Team & Community, The new Introduction of Platform SSO during ADE Enrollment is Great And we tried implementing this. As a Rule mentioned in the Documentation Initially MDM Server should send 403 response with Response Body adhering to ErrorCodePlatformSSORequired when HTTP Header for MachineInfo request contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true There are contradictory claims mentioned in Document, In Process Platform SSO Required Response it is mentioned that MDM Server should send body as JSON Object for ErrorCodePlatformSSORequired Example below >>>>> Response HTTP/1.1 403 Forbidden Content-Type: application/json Content-Length: 558 { "code": "com.apple.psso.required", "description": "MDM Server requires the user to authenticate with Identity Provider - BY MEMDM", "message": "The MDM server requires you to authenticate with your Identity Provider. Please follow the instructions provided by your organization to complete the authentication process - BY MEMDM", "details": { "Package": { "ManifestURL": "https://platform-sso-node-server.vercel.app:443/manifest" }, "ProfileURL": "https://platform-sso-node-server.vercel.app:443/profile", "AuthURL": "https://platform-sso-node-server.vercel.app:443/auth" } } But in the same Document a Sample HTTP Response was Provided but seems to be XML format as below >>>>> Response HTTP/1.1 403 Forbidden Content-Type: application/xml Content-Length: 601 <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>Code</key> <string>com.apple.psso.required</string> <key>Details</key> <dict> <key>ProfileURL</key> <string>https://mdmserver.example.com/psso.mobileconfig</string> <key>Package</key> <dict> <key>ManifestURL</key> <string>https://mdmserver.example.com/psso-app.plist</string> </dict> <key>AuthURL</key> <string>https://idp.example.com/authenticate</string> </dict> </dict> </plist> From Github I assume that both Response Types are welcomed hence I tried with Both Followed in JSON Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPJSON Followed in XML Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPXML In both Response Modes OS is not proceeding after and a error Stating Enrollment with Management Server Failed , Forbidden request (403) appears Can someone kindly guide on where I missed, or is this any OS Bug in Tahoe 26?
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726
Jul ’25
SecureToken Generation for AutoAdmin Created via Automated Device Enrollment
Hi Apple Community, We are using Automted Device Enrollment to Enroll macOS Devices and we used to Create AutoAdmin, PrimaryAccount using the Command Account Configuration . As a Part of Primary Account Creation while testing we see that BootStrap Token is Escrowed to MDM, and SecureToken is Created to Primary Account. The Primary Account user will enable FileVault as part of our process. As Tested internally, we seen that SecureToken is escrowed to AutoAdmin only when BootStrapToken is escrowed to MDM By device and AutoAdmin logs in then. That too After FileVault Unlock Since we Sendout the Laptop to users to setup themselves there are no chances of AutoAdmin Login to occur. And it defeats the purpose of having the AutoAdmin Account in emergency situation to login into it from Login Window. Can someone confirm if this behavior is expected and what are the expectation and recommendations from Apple on when to use AutoAdmin Account. Is there any other ways to use AutoAdmin directly from LoginWindow Before To FileVault Disk Unlock
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733
1w
How to get APP that has already been listed outside of mainland China listed in mainland China
Hello all, My question is, how to get APP (specialized in make SOPs for industrial users) that has already been listed outside of mainland China to be listed on apple store of mainland China? Can I simply refile it to cover China mainland with existing apple developer account or do I have to create a new local apple developer account to start the listing process? Your advise and help will be highly appreciated. Thank you, Link
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763
Sep ’25
Supporting development of ACME - Freshness code question
It seems like there are some "mixed messages" out there about what should be in OID 1.2.840.113635.100.8.11.1 in the attestation cert. Is it just a SHA256 hash of the nonce issued by the ACME server? The MDM profile yaml says: "In the attestation certificate the value of the freshness code OID matches the nonce specified by the ACME server via the ACME protocol." I'm hoping the difficulty we're seeing is down to the certificate being created once (and not again for 7 days). Otherwise, we're not decoding/understanding the OID's contents properly. Thanks.
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May ’25
ABM Sync Fails with “Terms and Conditions Not Signed” Error Despite Acceptance
We are experiencing an issue with Apple Business Manager (ABM) synchronization that is blocking our device management workflow. Issue Description: During the ABM sync process in our MDM, we receive the error: "ABM Terms and Conditions not signed." What We’ve Checked: Logged into the ABM portal as the Administrator and confirmed that the latest Terms and Conditions. Attempted to renew the ABM token on our existing server, but the same error message continues to appear in MDM. Tried creating a brand new ABM server integration, which also fails with the same error. We checked with our MDM provider and they shared the logs, response received from ABM. It says T_C_NOT_SIGNED. But we have already accepted all the new Terms in ABM. We would appreciate any help in resolving this issue or guidance on what steps to take next.
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710
Sep ’25
Problem Agreements
Hi everyone, I’m sharing this because I’ve been stuck with this issue for over two weeks, and I still haven’t found a solution — or received a meaningful response from Apple Support. A yellow banner has appeared on my account saying: “The Apple Developer Program License Agreement has been updated and needs to be reviewed.” But here’s the problem: I’ve already accepted the latest agreement long ago. When I log into both: App Store Connect Developer Portal …there’s no new agreement to accept, no prompt, no button — absolutely nothing new. The yellow banner simply refuses to go away, and it's preventing updates. I’ve already: Cleared cache & cookies Tried Safari, Chrome, Firefox Logged in from different devices/networks Verified that I am the Account Holder Reported the issue via Apple Developer Support (more than a week ago) Despite clearly stating the urgency of the matter, I’ve received no fix and no timeline. This is beginning to feel like developers’ time — especially for those who depend on timely releases — isn’t being taken seriously. So I’m writing here to ask: 🔹 Has anyone else encountered this same issue recently? 🔹 Is there any known workaround or fix? I’d appreciate any help or shared experience. Thank you.
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331
Jul ’25
Device enrollment to ABM failing with timeout during setup
Hello, I’m facing an issue while trying to add iOS devices to Apple Business Manager (ABM) using Apple Configurator during enrollment. When going through the setup process, the device fails to complete enrollment and times out. I’ve tried it multiple times. The device does appear in ABM during the process and I am able to assign it to different MDM servers but since the setup times out and fails, the device is automatically released. I have tried this with multiple iOS devices and it times out on every single one of them. Steps attempted: Factory reset and re-enrollment of the device Ensured network connectivity is stable and tested on multiple Wi-Fi networks Tried the following process using Apple Configurator on Mac (wired): Created a Wi-Fi profile in Configurator Connected the iPhone via cable and used Prepare (manual configuration) Used the “MDM server” placeholder and trusted anchors (as recommended) Linked the device to the ABM organization Skipped Setup Assistant steps Attached the Wi-Fi profile, then prepared and wiped the device Verified that the device should appear in ABM Attempted to assign the device to my MDM in ABM Despite these checks, the enrollment process times out. I’m attaching a screenshot of the error for reference. Could someone advise what might be causing this timeout or how I can further troubleshoot this? Any guidance would be greatly appreciated. Thanks in advance.
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318
Sep ’25
Duplicated SCEP client certificates on iOS device
I am having an issue with duplicated SCEP client certificates on an iOS device. We deployed an SCEP profile via MDM, then deleted and redeployed it via MDM. In Settings > General > VPN & Device Management, only one SCEP profile is visible. However, Safari shows duplicated certificates when a server requests a client certificate. We have tried removing the cert profile on MDM and unenrolling the device from MDM, but only the latest certificate got removed, leaving previous ones stuck on the device or in the Safari app. We have found no way to remove these duplicated certificates other than factory reset the devices. This appears to be a potential iOS bug affecting certificate cleanup. We need assistance to resolve this issue. Also, the issue is difficult to reproduce but has happened to a number of our managed devices.
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0
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0
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144
Activity
May ’25
Apple Business Manager API
Hello, I am trying to authenticate to the Apple Business Manager API to retrieve device information and ingest it into ServiceNow. I am following the documentation here. The first step is to create an API account and download the private key used to create a JWT client assertion. The guide linked above gives a python script to create a client assertion. Below the first python script, the following description is given for the "kid" variable: "The value is your keyId that returns when you upload a public key." This is the first time that a public key, rather than a private key, is referenced. Where is the public key supposed to be uploaded? Later in the guide, a public key is referenced again, in the section describing the client_id Request parameter: "(Required) You receive your clientId when you upload a public key." I have tried to create a client assertion using the keyId that is associated with the API account. When I try to request an access token, however, I also get an "invalid_client" error back. I am wondering if I'm using the wrong values for both key_id and client_id due to not creating and uploading a public key. Any help would be appreciated, thanks!
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0
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0
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552
Activity
Jan ’26
Wi-Fi Settings Lost During Native MDM Migration in iOS/macOS 26 Latest Beta
Hi Apple Community, At WWDC25, introduced a native device migration feature with iOS/macOS 26 and Apple Business Manager that promises seamless migration from one MDM to another without wiping devices or manual re-enrollment. That said, while testing this in iOS/macOS 26 beta, we ran into an issue: the Wi-Fi settings deployed by the old MDM aren’t retained during the migration. This means devices lose Wi-Fi connectivity partway through, and users have to manually reconnect before the migration to the new MDM can continue. This interrupts what should be a smooth, hands-off process. We wanted to ask if this is a known issue or limitation with the current beta? Are there any recommended ways to avoid losing Wi-Fi profiles during this migration window? Will this improve in future updates so that the Wi-Fi connection is preserved or seamlessly handed off to the new MDM? Any tips, workarounds, or official guidance Apple can share on best practices for handling Wi-Fi profiles during ABM-native device migrations would be hugely appreciated. Added Feedback with FeedBackAssistant ID : FB20150763 Thanks in advance.
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1
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0
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473
Activity
Sep ’25
M4 iPadOS stuck at Apple Logo on reboot.
I've been running the betas fine for a while, now, where do you want to go??
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1
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0
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876
Activity
Jan ’26
Apple Teacher
It's a great platform to grow your knowledge. Apple Teacher
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0
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0
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222
Activity
Jun ’25
Swift Student Challenge 2026 Eligibility — Gap Year After High School
Hello everyone, I’m looking for some clarity from the community regarding eligibility for the Swift Student Challenge 2026, particularly for students taking a gap year in India. I graduated from high school (Class XII, CBSE – India) in May 2025. After graduating, I chose to take a gap year to prepare for competitive entrance examinations in India, with the goal of pursuing Computer Science / Engineering. I’ll be applying to accredited universities for programs starting in mid-2026, and I’m not currently enrolled in a college. My question: The eligibility guidelines state that high school graduates must have graduated within the past 6 months and must be awaiting acceptance or have received acceptance to an accredited institution. Since the submission deadline is February 28, 2026, my graduation would be about 9 months prior, which puts me in a gray area. Has anyone here participated in, or seen others participate in, the Swift Student Challenge while taking a gap year and preparing for university entrance exams? Is there any known flexibility or precedent for students in this situation? I’ve been following the Swift Student Challenge since 2023 and would really love to participate if I’m eligible. Any insights or experiences would be greatly appreciated. Thanks!
Replies
5
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0
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1.7k
Activity
Feb ’26
Fetch Email Using CLI (Terminal)
Dear Team, We are working on retrieving email address of the user joined to Entra ID from Entra-joined macOS devices, specifically while running in a system context.The sudo dscl . -read /Users/$(whoami) RecordName command give the local user name whose password is synced with the entra ID. We would greatly appreciate guidance on how to retrieve the Entra ID joined user’s email address in a system context from Entra Joined mac devices, especially from those with prior experience in this area. Thank you for your support.
Replies
0
Boosts
0
Views
726
Activity
Sep ’25
Management of Camera File Formats
It seems like every time an IOS update is installed, the camera app file formats get reset to defaults. This setting is not available to manage at the MDM level. Many people need the the most compatible settings for the purpose of file sharing. So, now we have nearly 1,000 devices with a complete mix of photo and video formats. And IT has wasted MANY hours converting files for people. Feature Request: Please either stop resetting the camera app file formats or allow us to manage those settings at the MDM level. Respectfully, Robert
Replies
1
Boosts
0
Views
1k
Activity
Mar ’26
Understanding allowedExternalIntelligenceWorkspaceIDs in MDM Payload – What ID is expected?
Hello, We're testing the new allowedExternalIntelligenceWorkspaceIDs key in the MDM Restrictions payload on supervised iPads. According to Apple's documentation, this key expects an "external integration workspace ID", but it's not clear what this specifically refers to. We've tried the following IDs individually (one at a time, as documentation says only one is supported currently): OpenAI Organization ID ChatGPT user email Apple ID used in ChatGPT Google ID used in ChatGPT login The profile installs correctly via MDM and the key is set, but we want to confirm: What exactly is considered a valid "external integration workspace ID" for this key? Is there a way to verify that the restriction is working as intended on the device (e.g. does it limit specific integrations or apps)? Is there an official list of services that currently support this? Any clarification from Apple or other developers with experience on this would be very helpful. Thanks in advance.
Replies
2
Boosts
1
Views
316
Activity
Apr ’25
Issues with "denyAppRemoval" and "denyAppInstallation" being stuck after turned off / uninstall
Hello, according to reports from our users these two ManagedSettingsStore options seem to be stuck in the enabled state even after turning them off or removing screen time permissions and uninstalling the app that configured them. Is this possible? Has anyone seen it? The denyAppRemoval (https://developer.apple.com/documentation/managedsettings/applicationsettings/denyappremoval-swift.property) prevents the user from uninstalling any apps from their device when active. The denyAppInstallation (https://developer.apple.com/documentation/managedsettings/applicationsettings/denyappinstallation-swift.property) "hides" App Store, making it impossible to install any new apps. We haven't been able to replicate it yet. Does anyone know about workarounds when this happens? So far it seems like the only way is to reset the affected device.
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0
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0
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715
Activity
4w
App whitelist profile working on supervised iPhone, but not on paired Watch
Hello, I’ve run into an issue with a configuration profile on my supervised iPhone. I’m wondering if anyone here might be able to help? The profile contains the allowListedAppBundleIDs key within the restrictions payload. My Apple Watch is paired with the iPhone. The iPhone was supervised manually with Apple Configurator, hence the Apple Watch has not been directly supervised itself. The profile works completely as expected when installed on the phone. As soon as the profile is installed on the iPhone, I can witness the apps on the Apple Watch rearrange themselves as some apps are hidden. So clearly the profile is applying its restrictions to the Apple Watch to some degree. My issue however is that apps listed in the whitelist are hidden from the Watch. The apps that are missing from my Watch are Walkie Talkie, Find My Items, Find My Friends, Messages, Alarm, Remote, Now Playing, Sleep, Meditation and Heart Rate. This is despite the following bundle IDs being listed in the whitelist array: com.apple.findmy.findpeople, com.apple.findmy.finddevices, com.apple.HeartRate, com.apple.SessionTrackerApp, com.apple.NanoWorldClock, com.apple.findmy.finditems, com.apple.Mind, com.apple.NanoOxygenSaturation, com.apple.watchmemojieditor com.apple.NanoSleep com.apple.NanoNowPlaying com.apple.noise com.apple.tincan com.apple.NanoRemote com.apple.NanoAlarm com.apple.private.NanoTimer com.apple.NanoStopwatch I’ve done some testing, but not sure what I’ve found really. I’ve so far identified 3 scenarios. Scenario 1: I have the whitelist profile installed on the iPhone. I download an app that appears in the whitelist from my watch (or at least its iPhone version does). The apps show up on the iPhone automatically and can be launched there. These apps cannot be launched on the watch. Scenario 2: I downloaded a few apps to my watch, that didn’t automatically install on my iPhone at the same time. They were on the whitelist. These ones couldn’t be launched from my Watch. I then downloaded them to the iPhone and they could be launched there (since they were on the whitelist). Scenario 3: A couple of 3rd party apps on the whitelist could be downloaded and launched from the watch with the whitelist installed. It seems as though there are different kinds of Apple Watch app and this is what I’ve read elsewhere. First of all there are Watch-only apps, which do not automatically install a companion iPhone app. Secondly there are companion apps, which when installed from the Watch App Store download their companion app to the iPhone in the background. Someone please correct me - I’m bound to be overlooking something here. So maybe the apps that when installed from Watch automatically install on iPhone and can only be launched from the iPhone have a separate bundle ID for their Watch app which I haven’t included? Apps that are on the whitelist AND do not automatically install an iPhone app AND can be launched from the Watch, include: solstice What3words So maybe these do not need a companion app, but have the same Bundle ID as their iPhone app? However, I’m still not sure why many stock Apple Watch apps are missing from the Watch…. The most obvious answer is that I’ve got their Bundle IDs wrong, but I don’t think I have given I extracted the bundle IDs from the App Store pages of the Apple WatchOS apps. I noticed at this Apple Support page (https://support.apple.com/en-gb/guide/deployment/dep34c5cd30f/1/web/1.0) that there is no mention of whitelisting or blacklisting apps on WatchOS using MDM, yet something definitely happens on the watch when the configuration profile is installed on the iPhone. Furthermore, if I tap on a configuration profile, which comprises a blacklist, on my iPhone it will ask me if I want to install it on the iPhone or Watch. The same pop-up question doesn’t happen when the profile contains a whitelist. All this to say, I’m massively confused as to why I can’t get this working. I’d really appreciate anyone’s advice which is bound to be expert. Thank you
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1.7k
Activity
Sep ’25
Enterprise Install for a TLS Inspection proxy
I’m working on a product that includes TLS inspection capability. TLS inspection using a local MitM requires installing a trusted root certificate which is then used to create masquerade certificates to intercept and forward TLS traffic through the proxy. For manual installation the end user is required to authenticate as an administrator to modify the trust settings on our internal CA’s root certificate. My question concerns the options for enterprise deployment using an MDM. We want the generated root certificate to be unique to each endpoint so that if a private key is compromised it can’t be used to intercept traffic anywhere else. We can install a “certificate trust” configuration profile from the MDM but this requires a base64 encoded string of the root certificate. In effect the MDM needs to obtain the certificate from the endpoint and then send it back in the form of a configuration profile. I’m not aware that MDMs like Jamf can be configured to do this directly so we’re looking for any other mechanism to have macOS trust a locally generated certificate via MDM based on some non endpoint-unique criteria? One option might be to use an external CA with a trusted certificate to sign an intermediate endpoint certificate but this creates a significant risk if the external trusted certificate were ever compromised. Is this a common industry practice? So my question remains is there a better way to trust our per endpoint root certificate via MDM without needing to install a unique per endpoint configuration profile?
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6
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830
Activity
2w
Enrolling with Platform Single Sign-on ( Implementing Platform SSO during device enrollment )
Hi Apple Team & Community, The new Introduction of Platform SSO during ADE Enrollment is Great And we tried implementing this. As a Rule mentioned in the Documentation Initially MDM Server should send 403 response with Response Body adhering to ErrorCodePlatformSSORequired when HTTP Header for MachineInfo request contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true There are contradictory claims mentioned in Document, In Process Platform SSO Required Response it is mentioned that MDM Server should send body as JSON Object for ErrorCodePlatformSSORequired Example below >>>>> Response HTTP/1.1 403 Forbidden Content-Type: application/json Content-Length: 558 { "code": "com.apple.psso.required", "description": "MDM Server requires the user to authenticate with Identity Provider - BY MEMDM", "message": "The MDM server requires you to authenticate with your Identity Provider. Please follow the instructions provided by your organization to complete the authentication process - BY MEMDM", "details": { "Package": { "ManifestURL": "https://platform-sso-node-server.vercel.app:443/manifest" }, "ProfileURL": "https://platform-sso-node-server.vercel.app:443/profile", "AuthURL": "https://platform-sso-node-server.vercel.app:443/auth" } } But in the same Document a Sample HTTP Response was Provided but seems to be XML format as below >>>>> Response HTTP/1.1 403 Forbidden Content-Type: application/xml Content-Length: 601 <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>Code</key> <string>com.apple.psso.required</string> <key>Details</key> <dict> <key>ProfileURL</key> <string>https://mdmserver.example.com/psso.mobileconfig</string> <key>Package</key> <dict> <key>ManifestURL</key> <string>https://mdmserver.example.com/psso-app.plist</string> </dict> <key>AuthURL</key> <string>https://idp.example.com/authenticate</string> </dict> </dict> </plist> From Github I assume that both Response Types are welcomed hence I tried with Both Followed in JSON Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPJSON Followed in XML Mode, I redirected the HTTP request if MachineInfo contains MDM_CAN_REQUEST_PSSO_CONFIG and set to true to https://platform-sso-node-server.vercel.app/redirectedDEPXML In both Response Modes OS is not proceeding after and a error Stating Enrollment with Management Server Failed , Forbidden request (403) appears Can someone kindly guide on where I missed, or is this any OS Bug in Tahoe 26?
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3
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726
Activity
Jul ’25
SecureToken Generation for AutoAdmin Created via Automated Device Enrollment
Hi Apple Community, We are using Automted Device Enrollment to Enroll macOS Devices and we used to Create AutoAdmin, PrimaryAccount using the Command Account Configuration . As a Part of Primary Account Creation while testing we see that BootStrap Token is Escrowed to MDM, and SecureToken is Created to Primary Account. The Primary Account user will enable FileVault as part of our process. As Tested internally, we seen that SecureToken is escrowed to AutoAdmin only when BootStrapToken is escrowed to MDM By device and AutoAdmin logs in then. That too After FileVault Unlock Since we Sendout the Laptop to users to setup themselves there are no chances of AutoAdmin Login to occur. And it defeats the purpose of having the AutoAdmin Account in emergency situation to login into it from Login Window. Can someone confirm if this behavior is expected and what are the expectation and recommendations from Apple on when to use AutoAdmin Account. Is there any other ways to use AutoAdmin directly from LoginWindow Before To FileVault Disk Unlock
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0
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733
Activity
1w
Hello, someone whom clever could tell me how to send restrictions to the being supervised iphone?
As we know, we can't add restrictions payload in the mobileconfig when registing the device. We are developing MDM by ourselfs, met some trouble. Please help.
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0
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487
Activity
Jul ’25
How to get APP that has already been listed outside of mainland China listed in mainland China
Hello all, My question is, how to get APP (specialized in make SOPs for industrial users) that has already been listed outside of mainland China to be listed on apple store of mainland China? Can I simply refile it to cover China mainland with existing apple developer account or do I have to create a new local apple developer account to start the listing process? Your advise and help will be highly appreciated. Thank you, Link
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0
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763
Activity
Sep ’25
Supporting development of ACME - Freshness code question
It seems like there are some "mixed messages" out there about what should be in OID 1.2.840.113635.100.8.11.1 in the attestation cert. Is it just a SHA256 hash of the nonce issued by the ACME server? The MDM profile yaml says: "In the attestation certificate the value of the freshness code OID matches the nonce specified by the ACME server via the ACME protocol." I'm hoping the difficulty we're seeing is down to the certificate being created once (and not again for 7 days). Otherwise, we're not decoding/understanding the OID's contents properly. Thanks.
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5
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283
Activity
May ’25
ABM Sync Fails with “Terms and Conditions Not Signed” Error Despite Acceptance
We are experiencing an issue with Apple Business Manager (ABM) synchronization that is blocking our device management workflow. Issue Description: During the ABM sync process in our MDM, we receive the error: "ABM Terms and Conditions not signed." What We’ve Checked: Logged into the ABM portal as the Administrator and confirmed that the latest Terms and Conditions. Attempted to renew the ABM token on our existing server, but the same error message continues to appear in MDM. Tried creating a brand new ABM server integration, which also fails with the same error. We checked with our MDM provider and they shared the logs, response received from ABM. It says T_C_NOT_SIGNED. But we have already accepted all the new Terms in ABM. We would appreciate any help in resolving this issue or guidance on what steps to take next.
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0
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710
Activity
Sep ’25
Problem Agreements
Hi everyone, I’m sharing this because I’ve been stuck with this issue for over two weeks, and I still haven’t found a solution — or received a meaningful response from Apple Support. A yellow banner has appeared on my account saying: “The Apple Developer Program License Agreement has been updated and needs to be reviewed.” But here’s the problem: I’ve already accepted the latest agreement long ago. When I log into both: App Store Connect Developer Portal …there’s no new agreement to accept, no prompt, no button — absolutely nothing new. The yellow banner simply refuses to go away, and it's preventing updates. I’ve already: Cleared cache & cookies Tried Safari, Chrome, Firefox Logged in from different devices/networks Verified that I am the Account Holder Reported the issue via Apple Developer Support (more than a week ago) Despite clearly stating the urgency of the matter, I’ve received no fix and no timeline. This is beginning to feel like developers’ time — especially for those who depend on timely releases — isn’t being taken seriously. So I’m writing here to ask: 🔹 Has anyone else encountered this same issue recently? 🔹 Is there any known workaround or fix? I’d appreciate any help or shared experience. Thank you.
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0
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331
Activity
Jul ’25
Device enrollment to ABM failing with timeout during setup
Hello, I’m facing an issue while trying to add iOS devices to Apple Business Manager (ABM) using Apple Configurator during enrollment. When going through the setup process, the device fails to complete enrollment and times out. I’ve tried it multiple times. The device does appear in ABM during the process and I am able to assign it to different MDM servers but since the setup times out and fails, the device is automatically released. I have tried this with multiple iOS devices and it times out on every single one of them. Steps attempted: Factory reset and re-enrollment of the device Ensured network connectivity is stable and tested on multiple Wi-Fi networks Tried the following process using Apple Configurator on Mac (wired): Created a Wi-Fi profile in Configurator Connected the iPhone via cable and used Prepare (manual configuration) Used the “MDM server” placeholder and trusted anchors (as recommended) Linked the device to the ABM organization Skipped Setup Assistant steps Attached the Wi-Fi profile, then prepared and wiped the device Verified that the device should appear in ABM Attempted to assign the device to my MDM in ABM Despite these checks, the enrollment process times out. I’m attaching a screenshot of the error for reference. Could someone advise what might be causing this timeout or how I can further troubleshoot this? Any guidance would be greatly appreciated. Thanks in advance.
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318
Activity
Sep ’25