Bug Report
Environment
4× HomePod mini, audioOS 26.4 (23L243)
iPhone, iPad, Mac – all running latest OS versions (iOS/iPadOS/macOS 26)
iCloud account active, Shortcuts sync enabled on all devices
Summary
Siri no longer executes custom Shortcuts on any HomePod mini. Instead, the HomePod responds with built-in Siri answers or refers to the internet, as if no custom Shortcuts were registered. The same Shortcuts work correctly via Siri on iPhone, iPad, and Mac.
Reproducible Test Case
Created a new Shortcut named "Lemon Blue Seven" from scratch – no resemblance to any built-in Siri command, single action: spoken text output. Result:
Mac: recognized and executed correctly via Siri
iPhone / iPad: recognized and executed correctly via Siri (after re-registration, see below)
All 4 HomePod mini: not recognized – Siri responds as if the Shortcut does not exist
Steps to Reproduce
Create a new Shortcut with a unique name and a single spoken output action
Ensure iCloud Shortcuts sync is active on all devices
Invoke via Siri on HomePod mini: „Run [Shortcut name]"
HomePod responds with a built-in Siri answer instead of executing the Shortcut
Additional Observations
The issue appeared without any user-initiated changes to the setup
Deleting all Shortcuts and re-importing them manually caused Siri registration to also break on iPhone and iPad; this was resolved by disabling iCloud Shortcuts sync, restarting the devices, and re-enabling sync
The HomePod issue persisted through this fix – suggesting the HomePod's Intent delegation is broken independently of the hub device's registration state
When a Shortcut name resembles a built-in command (e.g. „What time is it?"), the HomePod executes the built-in command instead – confirming it does not consult the user's Shortcut registry at all
Troubleshooting Already Performed
Multiple HomePod restarts
Full factory reset and re-setup of HomePod (multiple times, also tested with only one HomePod active)
Voice recognition re-trained
Personal Requests disabled and re-enabled
iCloud Shortcuts sync disabled on all devices, devices restarted, sync re-enabled sequentially
All Shortcuts deleted and manually re-imported
Home Hub verified: Bathroom HomePod registered as Home Hub, status „Connected"
Tested with a separate Home setup
Contacted Apple Support – no resolution provided
Expected Behavior
Siri on HomePod mini recognizes and executes user-defined Shortcuts by name, as it did prior to this issue and as it continues to do on iPhone, iPad, and Mac.
Actual Behavior
Siri on HomePod mini ignores user-defined Shortcuts entirely and falls back to built-in responses.
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