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Support in-app purchases and interactions with the App Store using StoreKit.

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Get the region currently used in the macOS App Store
How can I get the region region currently used in the macOS App Store? Preferably via Swift libraries, but any command / function will suffice. The following StoreKit property seems to always return the region for the Apple Account associated with my macOS user. await Storefront.current?.countryCode See the Apple docs. My macOS Apple Account region is US; in the App Store, when I sign into a different Apple Account whose region is GB (UK), Storefront.current?.countryCode continues to return US, not GB (or UK). I correctly see prices in pounds instead of in dollars, British spelling instead of American spelling, apps listed in my purchased tab for the UK (not the US) Apple Account, and, in the Account Settings dialog, the UK Apple Account email address, billing address & Country/Region set to United Kingdom. I didn't get any relevant results from the following command lines: defaults find GB defaults find UK defaults find uk-apple-id@example.com defaults find uk-apple-id The following didn't change after I signed into the UK Apple Account in the App Store: $ defaults read com.apple.AppStoreComponents { ASCLocaleID = "en-US@calendar=gregorian"; } Maybe Storefront.current?.countryCode only specifies the country code for the Storefront that will be used for in-app purchases, instead of for purchasing new apps from the App Store; maybe the former is tied to the Apple Account for the macOS user, instead of to the Apple Account for the App Store. If that's the case, what other mechanism can I use to obtain the country code for the App Store storefront?
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144
Apr ’25
Updating this code to comply with TN3138: Handling App Store receipt signing certificate changes
My Mac app fails to open for some users with the error: "ABC.app does not support the latest receipt validation requirements." I assume this is due to the update of the App Store receipt signing intermediate certificate with one that uses the SHA-256 algorithm. I cannot reproduce this myself and I have trouble figuring out how to address this issue. Below is the code that decrypts the receipt and verifies its signature. How does this code need to be updated to support the new signing certificate? Thanks a lot in advance! inline static void CheckBundleSignature(void) { NSURL *bundleURL = [[NSBundle mainBundle] bundleURL]; SecStaticCodeRef staticCode = NULL; OSStatus status = SecStaticCodeCreateWithPath((__bridge CFURLRef)bundleURL, kSecCSDefaultFlags, &staticCode); if (status != errSecSuccess) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Create a static code", nil]; } NSString *requirementText = @"anchor apple generic"; SecRequirementRef requirement = NULL; status = SecRequirementCreateWithString((__bridge CFStringRef)requirementText, kSecCSDefaultFlags, &requirement); if (status != errSecSuccess) { if (staticCode) CFRelease(staticCode); [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Create a requirement", nil]; } status = SecStaticCodeCheckValidity(staticCode, kSecCSDefaultFlags, requirement); if (status != errSecSuccess) { if (staticCode) CFRelease(staticCode); if (requirement) CFRelease(requirement); [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Check the static code validity", nil]; } if (staticCode) CFRelease(staticCode); if (requirement) CFRelease(requirement); } static NSData *DecodeReceiptData(NSData *receiptData) { CMSDecoderRef decoder = NULL; SecPolicyRef policyRef = NULL; SecTrustRef trustRef = NULL; @try { OSStatus status = CMSDecoderCreate(&decoder); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Create a decoder", nil]; } status = CMSDecoderUpdateMessage(decoder, receiptData.bytes, receiptData.length); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Update message", nil]; } status = CMSDecoderFinalizeMessage(decoder); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Finalize message", nil]; } NSData *ret = nil; CFDataRef dataRef = NULL; status = CMSDecoderCopyContent(decoder, &dataRef); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Get decrypted content", nil]; } ret = [NSData dataWithData:(__bridge NSData *)dataRef]; CFRelease(dataRef); size_t numSigners; status = CMSDecoderGetNumSigners(decoder, &numSigners); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: Get singer count", nil]; } if (numSigners == 0) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: No signer found", nil]; } policyRef = SecPolicyCreateBasicX509(); CMSSignerStatus signerStatus; OSStatus certVerifyResult; status = CMSDecoderCopySignerStatus(decoder, 0, policyRef, TRUE, &signerStatus, &trustRef, &certVerifyResult); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: Get signer status", nil]; } if (signerStatus != kCMSSignerValid) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: No valid signer", nil]; } return ret; } @catch (NSException *e) { @throw e; } @finally { if (policyRef) CFRelease(policyRef); if (trustRef) CFRelease(trustRef); if (decoder) CFRelease(decoder); } }
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Jul ’25
Advanced commerce API - dynamic subscriptions
Hello, We have been approved for the Advanced commerce API and we are trying to implement dynamically created subscriptions via the SubscriptionCreateRequest. We followed the Sending Advanced Commerce API requests from your app (https://developer.apple.com/documentation/storekit/sending-advanced-commerce-api-requests-from-your-app) documentation but we are not able to make it work correctly. We created a generic subscription in the Appstore connect, product ID: com.example.subscription Then in the app we load the subscription: try await Product.products(for: ["com.example.subscription"]) We do the JWS serialization on our backend and then we wrap the jwt and convert it to Data in the app as this: let request = """ { "signatureInfo": { "token": "\(result.signedPayload)" } } """ let advancedCommerceRequestData = Data(request.utf8) Lastly, we apply the purchase options on the generic product as this: try await product.purchase( options: [ Product.PurchaseOption.custom( key: "advancedCommerceData", value: advancedCommerceRequestData ) ] ) It doesn't show any error, but on the payment sheet it shows the data from the generic subscription and not the data that was in the SubscriptionCreateRequest. Here is an example of the generated jwt: eyJraWQiOiI4V0tNQjhLWTI0IiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.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.kJ0f_q2A11Mn9OBmvX6SRmtW5P--volFTVcq_Gohs3N51ECfZqS3WHOxOZc7aojq_qiUHGFp_evmHP51f3LzSw
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260
May ’25
not getting stable release versions of some apps from the ios app store
I have been receiving beta software from the iPad App Store, despite not being enrolled in a beta program. Additionally, I do not have TestFlight or the Feedback app installed on my device. There are no certificates or profiles displayed either. I am using the App Store app that comes preinstalled on my device (note that I am not located in Europe). My iPad has been experiencing significant bugs, including numerous screen glitches and periods of sluggishness. Furthermore, numerous applications have crashed frequently. I was able to confirm that I was receiving beta software because the crash reports include beta identifier numbers. According to Apple documentation regarding analytic reports, a beta identifier will only be visible for beta applications. anyone know what could be going on or how to fix this?
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60
Apr ’25
How to test about user refund in sandbox?
My server is able to receive notifications for successful purchases. However, we are experiencing an issue where we do not receive any server notifications when a consumable product is refunded. Could you please help us verify if this behavior is expected? Also, is there a way to trigger a test refund notification for consumable products in the sandbox environment, so we can ensure our server is correctly set up to handle it?
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Aug ’25
StoreKit 2 – IAP Subscriptions Not Appearing in Sandbox
I am experiencing an issue with my iOS app where StoreKit 2 in-app subscriptions are not appearing when using Product.products(for:). I have done all the necessary configurations, but the products still return an empty array ([]). Here are the details of my setup: • App ID / Bundle ID: com.tstore.vocabely • Product IDs: • com.tstore.vocabely.base • com.tstore.vocabely.pro • com.tstore.vocabely.ultimate • Paid Apps Agreement: Active • IAP Status in App Store Connect: Ready to Submit / Approved • Testing Environment: • Device: iPhone (real device) • iOS Version: [insert your iOS version] • Xcode Version: [insert your Xcode version] • Sandbox Tester Account used • Code Snippet: Using Product.products(for: productIDs) in StoreKitManager to fetch products I have verified: • Product IDs match exactly with App Store Connect • Paid Apps Agreement is Active • Using a real device, not a simulator • Sandbox account is properly signed in Despite all of this, fetchProducts() still returns an empty array. Could you please assist me in troubleshooting why my subscriptions are not appearing in the Sandbox environment? Thank you for your support.
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138
Aug ’25
subscriptionGroupLookups API returns 404 - No LookUp Key assigned to my subscription group
Hello, I'm encountering an issue when trying to use the subscriptionGroupLookups endpoint in the App Store Connect API. Despite having the correct setup, I continue to receive a 404 NOT FOUND error when making requests to: GET https://api.appstoreconnect.apple.com/v1/subscriptionGroupLookups Here is the current state of my environment: I am the Account Holder of the App Store Connect account The App Store Connect API key has been successfully created I have the correct Key ID, Issuer ID, and .p8 private key I can authenticate and access the apps and subscriptionGroups endpoints However, the subscriptionGroupLookups endpoint always returns: { "errors": [ { "status": "404", "code": "NOT_FOUND", "title": "The specified resource does not exist" } ] } I suspect that LookUp Keys (UUIDs) have not been assigned to our subscription groups, even though they were created and are active in App Store Connect. There is no “Request Access” button visible under the Integrations tab (as mentioned in Apple support instructions), and my keys appear under “App Store Connect API” > “Keys” as active. Questions: How can I ensure that LookUp Keys are assigned to my subscription groups? Is there a way to trigger this manually or via support? Has anyone successfully resolved this? Any advice or experience would be greatly appreciated. Thank you!
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101
May ’25
unable to cancel test subscriptions
I tested a subscription with my developer account, it never charges but at the same time I can't cancel it anymore. It does not appear in the list of my official purchsed subscriptions. I tried to login to the sandbox with my developer account, but then when I click on "Manage" I just keep getting the error "Can't connect - retry". I have already tried to logout from all the services, App store, etc. and re-login, nothing worked. Is there anything I can do? Thanks in advance to anyone who can give any tips.
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Sep ’25
Urgent: Reports of Duplicate Charges via AlipayHK on Apple Pay
We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.
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May ’25
About review app and subscription
When submitting an app for review, will any unreviewed auto-renewing subscriptions within the app be reviewed simultaneously? I own an app that has passed review and offers an auto-renewing subscription A within the app that has also passed review. To test a new service, I plan to create a new auto-renewing subscription B, which I do not intend to submit for review. After creating Subscription B, I plan to submit the app for review as part of an app update. In that case, is there a possibility that Subscription B will also be reviewed?
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133
Aug ’25
SubscriptionStoreView not showing free trial offer in release build
I'm using the SwiftUI view SubscriptionStoreView (https://developer.apple.com/documentation/storekit/subscriptionstoreview/) with a subscription group that has 2 subscriptions. I set up a free trial offer in App Store Connect (https://developer.apple.com/help/app-store-connect/manage-subscriptions/set-up-introductory-offers-for-auto-renewable-subscriptions/). The storekit file in Xcode is synced with the App Store. In debug build, this works and appears correctly, showing the free trial offer: But in release build, the free trial offer is not shown: The code is very simple: SubscriptionStoreView(productIDs: [ "[PRODUCT ID FOR ANNUAL SUBSCRIPTION]", "[PRODUCT ID FOR BIMONTHLY SUBSCRIPTION]" ]) Does anyone have a solution? Thank you. (Xcode 16.3, macOS 15.5, iOS 18.5)
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128
May ’25
storekit_no_response
Our app cannot retrieve in-app purchase products from the App Store. We're getting a "storekit_no_response" error when attempting to fetch product information, despite having all products properly configured in App Store Connect. Error: IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform., details: null) Verified product IDs match exactly what's in App Store Connect Confirmed we're using a Sandbox Test Account Checked that In-App Purchase capability is enabled Waited over 24 hours for product availability Tried multiple product ID formats This issue is preventing us from implementing subscription functionality in our app. We need assistance determining why StoreKit isn't responding to our product queries. Thank you for your help.
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243
Sep ’25
Biometric Authentication Behavior in IAP Sandbox Environment
Where the problem occurs: In-app purchase Non-ApplePay Non-local authentication login Environment where the problem occurs: Sandbox environment (Development environment, TestFlight environment) Problem handling process: Open page A in the app and purchase product B (auto-renewable subscription) on that page. User authentication is required to purchase product B. During the authentication process, the user needs to enter the Apple account and Apple account password. After completing the authentication, complete the purchase of product B. Problem in step 3: Why is FaceID or TouchID not used for authentication? Note: Face ID and Password -> iTunes Store and App Store -> Status is Enabled
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170
Jun ’25
Subscription upgrade during trial with a pending crossgrade: does remaining trial time get forfeited and is the prior plan refunded?
I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!
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314
Sep ’25
Not able to renew membership
You can still renew your membership within the next 8 days and your apps will remain available on the App Store during this time. Open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts. I'm getting this message but renew button is not visible in Developer App or on website. How to to renew?
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826
Oct ’25
"In-App Purchases are not allowed" Error Persists After All Troubleshooting Steps
Hello, I am consistently receiving the error message "In-app purchases are not allowed on this device" whenever I try to make an in-app purchase on my iOS device. Despite following all the recommended solutions I could find online, the issue remains unresolved. Here is a list of the steps I have already taken: Checked Screen Time Settings: I navigated to Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases. I have confirmed that "In-App Purchases" is set to "Allow." I have also tried toggling this setting off and on again. Signed Out & In of Apple ID: I signed out of my Apple ID via Settings > [Your Name] > Media & Purchases, restarted the device, and then signed back in. Restarted the Device: I have force-restarted my device multiple times. Updated iOS: I have ensured my device is running the latest version of iOS (checked via Settings > General > Software Update). Verified Payment Method: I have confirmed that my payment method on file is valid and up-to-date. Created a New Sandbox Account: I also created a new Sandbox Tester account in App Store Connect and tested with it, but the result was the same. Device Information: Device Model: iPhone 15, iPhone 13 iOS Version: iOS 17.5, iOS 18 Even after performing all of these steps, the problem persists. Has anyone else encountered such a stubborn issue, or does anyone have a different solution I could try? Thank you in advance for your help.
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Jul ’25
Expo Store review
Hi does anyone have trouble using expo store review package for ios apps. for some reason on our app., the review may show for certain people, but when they submit a review, it doesn't update our review count
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Oct ’25
Subscription IAP - SubscriptionStoreView results and errors - more info needed. FB19376771
FB19376771 Transactions monitoring. If I only have subscriptions, do I really need to "bother" with any sort of monitorTransactions() or just rely on subscription status (subscribed, revoked, cancelled ...) ? This is in line with Apple SKDemo and recommendation: // Only handle consumables and non consumables here. Check the subscription status each time // before unlocking a premium subscription feature. switch transaction.productType { ref: [https://developer.apple.com/documentation/storekit/implementing-a-store-in-your-app-using-the-storekit-api) The "Only handle consumables and non consumables here" recommendation by Apple in ref to the process transaction code above is nuanced and confusing if we know what was with other external experts recommendation saying when using only SK2 Views : "This is where most developers trip up in trying to get an experience that App Review is happy" ... continuing : "Be careful: that Purchase View code alone isn’t enough, because one of the possible completion status is .pending: the purchase is in the process of happening but hasn’t completed yet, so you still need to watch the transaction queue manually to be absolutely sure of handling the process completely." Does this holds true for the new SubscriptionStoreView ? We are not sure with quite obscure Apple documentation what SubscriptionStoreView handles, other than purchase (and now subscribe) function, and we do not know what diverse type of error handling messages it can return. Moreover, Apple documents: "Only handle consumables and non consumables here" ? @Apple can you please share more insights on Purchase button on SubscriptionStoreView e.g A) does it close ( finish). the purchase transaction ? B) What error results can it return ? C) What .onInAppPurchaseCompletion can handle as result ?
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Aug ’25
Get the region currently used in the macOS App Store
How can I get the region region currently used in the macOS App Store? Preferably via Swift libraries, but any command / function will suffice. The following StoreKit property seems to always return the region for the Apple Account associated with my macOS user. await Storefront.current?.countryCode See the Apple docs. My macOS Apple Account region is US; in the App Store, when I sign into a different Apple Account whose region is GB (UK), Storefront.current?.countryCode continues to return US, not GB (or UK). I correctly see prices in pounds instead of in dollars, British spelling instead of American spelling, apps listed in my purchased tab for the UK (not the US) Apple Account, and, in the Account Settings dialog, the UK Apple Account email address, billing address & Country/Region set to United Kingdom. I didn't get any relevant results from the following command lines: defaults find GB defaults find UK defaults find uk-apple-id@example.com defaults find uk-apple-id The following didn't change after I signed into the UK Apple Account in the App Store: $ defaults read com.apple.AppStoreComponents { ASCLocaleID = "en-US@calendar=gregorian"; } Maybe Storefront.current?.countryCode only specifies the country code for the Storefront that will be used for in-app purchases, instead of for purchasing new apps from the App Store; maybe the former is tied to the Apple Account for the macOS user, instead of to the Apple Account for the App Store. If that's the case, what other mechanism can I use to obtain the country code for the App Store storefront?
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144
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Apr ’25
Updating this code to comply with TN3138: Handling App Store receipt signing certificate changes
My Mac app fails to open for some users with the error: "ABC.app does not support the latest receipt validation requirements." I assume this is due to the update of the App Store receipt signing intermediate certificate with one that uses the SHA-256 algorithm. I cannot reproduce this myself and I have trouble figuring out how to address this issue. Below is the code that decrypts the receipt and verifies its signature. How does this code need to be updated to support the new signing certificate? Thanks a lot in advance! inline static void CheckBundleSignature(void) { NSURL *bundleURL = [[NSBundle mainBundle] bundleURL]; SecStaticCodeRef staticCode = NULL; OSStatus status = SecStaticCodeCreateWithPath((__bridge CFURLRef)bundleURL, kSecCSDefaultFlags, &staticCode); if (status != errSecSuccess) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Create a static code", nil]; } NSString *requirementText = @"anchor apple generic"; SecRequirementRef requirement = NULL; status = SecRequirementCreateWithString((__bridge CFStringRef)requirementText, kSecCSDefaultFlags, &requirement); if (status != errSecSuccess) { if (staticCode) CFRelease(staticCode); [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Create a requirement", nil]; } status = SecStaticCodeCheckValidity(staticCode, kSecCSDefaultFlags, requirement); if (status != errSecSuccess) { if (staticCode) CFRelease(staticCode); if (requirement) CFRelease(requirement); [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Check the static code validity", nil]; } if (staticCode) CFRelease(staticCode); if (requirement) CFRelease(requirement); } static NSData *DecodeReceiptData(NSData *receiptData) { CMSDecoderRef decoder = NULL; SecPolicyRef policyRef = NULL; SecTrustRef trustRef = NULL; @try { OSStatus status = CMSDecoderCreate(&decoder); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Create a decoder", nil]; } status = CMSDecoderUpdateMessage(decoder, receiptData.bytes, receiptData.length); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Update message", nil]; } status = CMSDecoderFinalizeMessage(decoder); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Finalize message", nil]; } NSData *ret = nil; CFDataRef dataRef = NULL; status = CMSDecoderCopyContent(decoder, &dataRef); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Get decrypted content", nil]; } ret = [NSData dataWithData:(__bridge NSData *)dataRef]; CFRelease(dataRef); size_t numSigners; status = CMSDecoderGetNumSigners(decoder, &numSigners); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: Get singer count", nil]; } if (numSigners == 0) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: No signer found", nil]; } policyRef = SecPolicyCreateBasicX509(); CMSSignerStatus signerStatus; OSStatus certVerifyResult; status = CMSDecoderCopySignerStatus(decoder, 0, policyRef, TRUE, &signerStatus, &trustRef, &certVerifyResult); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: Get signer status", nil]; } if (signerStatus != kCMSSignerValid) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: No valid signer", nil]; } return ret; } @catch (NSException *e) { @throw e; } @finally { if (policyRef) CFRelease(policyRef); if (trustRef) CFRelease(trustRef); if (decoder) CFRelease(decoder); } }
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183
Activity
Jul ’25
Advanced commerce API - dynamic subscriptions
Hello, We have been approved for the Advanced commerce API and we are trying to implement dynamically created subscriptions via the SubscriptionCreateRequest. We followed the Sending Advanced Commerce API requests from your app (https://developer.apple.com/documentation/storekit/sending-advanced-commerce-api-requests-from-your-app) documentation but we are not able to make it work correctly. We created a generic subscription in the Appstore connect, product ID: com.example.subscription Then in the app we load the subscription: try await Product.products(for: ["com.example.subscription"]) We do the JWS serialization on our backend and then we wrap the jwt and convert it to Data in the app as this: let request = """ { "signatureInfo": { "token": "\(result.signedPayload)" } } """ let advancedCommerceRequestData = Data(request.utf8) Lastly, we apply the purchase options on the generic product as this: try await product.purchase( options: [ Product.PurchaseOption.custom( key: "advancedCommerceData", value: advancedCommerceRequestData ) ] ) It doesn't show any error, but on the payment sheet it shows the data from the generic subscription and not the data that was in the SubscriptionCreateRequest. Here is an example of the generated jwt: eyJraWQiOiI4V0tNQjhLWTI0IiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.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.kJ0f_q2A11Mn9OBmvX6SRmtW5P--volFTVcq_Gohs3N51ECfZqS3WHOxOZc7aojq_qiUHGFp_evmHP51f3LzSw
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2
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260
Activity
May ’25
not getting stable release versions of some apps from the ios app store
I have been receiving beta software from the iPad App Store, despite not being enrolled in a beta program. Additionally, I do not have TestFlight or the Feedback app installed on my device. There are no certificates or profiles displayed either. I am using the App Store app that comes preinstalled on my device (note that I am not located in Europe). My iPad has been experiencing significant bugs, including numerous screen glitches and periods of sluggishness. Furthermore, numerous applications have crashed frequently. I was able to confirm that I was receiving beta software because the crash reports include beta identifier numbers. According to Apple documentation regarding analytic reports, a beta identifier will only be visible for beta applications. anyone know what could be going on or how to fix this?
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0
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0
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60
Activity
Apr ’25
How to test about user refund in sandbox?
My server is able to receive notifications for successful purchases. However, we are experiencing an issue where we do not receive any server notifications when a consumable product is refunded. Could you please help us verify if this behavior is expected? Also, is there a way to trigger a test refund notification for consumable products in the sandbox environment, so we can ensure our server is correctly set up to handle it?
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1
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0
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62
Activity
Aug ’25
StoreKit 2 – IAP Subscriptions Not Appearing in Sandbox
I am experiencing an issue with my iOS app where StoreKit 2 in-app subscriptions are not appearing when using Product.products(for:). I have done all the necessary configurations, but the products still return an empty array ([]). Here are the details of my setup: • App ID / Bundle ID: com.tstore.vocabely • Product IDs: • com.tstore.vocabely.base • com.tstore.vocabely.pro • com.tstore.vocabely.ultimate • Paid Apps Agreement: Active • IAP Status in App Store Connect: Ready to Submit / Approved • Testing Environment: • Device: iPhone (real device) • iOS Version: [insert your iOS version] • Xcode Version: [insert your Xcode version] • Sandbox Tester Account used • Code Snippet: Using Product.products(for: productIDs) in StoreKitManager to fetch products I have verified: • Product IDs match exactly with App Store Connect • Paid Apps Agreement is Active • Using a real device, not a simulator • Sandbox account is properly signed in Despite all of this, fetchProducts() still returns an empty array. Could you please assist me in troubleshooting why my subscriptions are not appearing in the Sandbox environment? Thank you for your support.
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2
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0
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138
Activity
Aug ’25
subscriptionGroupLookups API returns 404 - No LookUp Key assigned to my subscription group
Hello, I'm encountering an issue when trying to use the subscriptionGroupLookups endpoint in the App Store Connect API. Despite having the correct setup, I continue to receive a 404 NOT FOUND error when making requests to: GET https://api.appstoreconnect.apple.com/v1/subscriptionGroupLookups Here is the current state of my environment: I am the Account Holder of the App Store Connect account The App Store Connect API key has been successfully created I have the correct Key ID, Issuer ID, and .p8 private key I can authenticate and access the apps and subscriptionGroups endpoints However, the subscriptionGroupLookups endpoint always returns: { "errors": [ { "status": "404", "code": "NOT_FOUND", "title": "The specified resource does not exist" } ] } I suspect that LookUp Keys (UUIDs) have not been assigned to our subscription groups, even though they were created and are active in App Store Connect. There is no “Request Access” button visible under the Integrations tab (as mentioned in Apple support instructions), and my keys appear under “App Store Connect API” > “Keys” as active. Questions: How can I ensure that LookUp Keys are assigned to my subscription groups? Is there a way to trigger this manually or via support? Has anyone successfully resolved this? Any advice or experience would be greatly appreciated. Thank you!
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0
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101
Activity
May ’25
unable to cancel test subscriptions
I tested a subscription with my developer account, it never charges but at the same time I can't cancel it anymore. It does not appear in the list of my official purchsed subscriptions. I tried to login to the sandbox with my developer account, but then when I click on "Manage" I just keep getting the error "Can't connect - retry". I have already tried to logout from all the services, App store, etc. and re-login, nothing worked. Is there anything I can do? Thanks in advance to anyone who can give any tips.
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0
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95
Activity
Sep ’25
Urgent: Reports of Duplicate Charges via AlipayHK on Apple Pay
We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.
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1
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98
Activity
May ’25
About review app and subscription
When submitting an app for review, will any unreviewed auto-renewing subscriptions within the app be reviewed simultaneously? I own an app that has passed review and offers an auto-renewing subscription A within the app that has also passed review. To test a new service, I plan to create a new auto-renewing subscription B, which I do not intend to submit for review. After creating Subscription B, I plan to submit the app for review as part of an app update. In that case, is there a possibility that Subscription B will also be reviewed?
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1
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0
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133
Activity
Aug ’25
Waiting for new In App Purchase to be listed
Hello, I added new In-App Purchase into my app, it was approved on 2nd of Oct but now 7th of Oct I still cannot see it in the list of products coming from Store. I already have 2 subscriptions and 1 In-App purchase in my app, but the new In-App purchase is still not coming from the store in available products. What could cause this?
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0
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509
Activity
Oct ’25
SubscriptionStoreView not showing free trial offer in release build
I'm using the SwiftUI view SubscriptionStoreView (https://developer.apple.com/documentation/storekit/subscriptionstoreview/) with a subscription group that has 2 subscriptions. I set up a free trial offer in App Store Connect (https://developer.apple.com/help/app-store-connect/manage-subscriptions/set-up-introductory-offers-for-auto-renewable-subscriptions/). The storekit file in Xcode is synced with the App Store. In debug build, this works and appears correctly, showing the free trial offer: But in release build, the free trial offer is not shown: The code is very simple: SubscriptionStoreView(productIDs: [ "[PRODUCT ID FOR ANNUAL SUBSCRIPTION]", "[PRODUCT ID FOR BIMONTHLY SUBSCRIPTION]" ]) Does anyone have a solution? Thank you. (Xcode 16.3, macOS 15.5, iOS 18.5)
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0
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128
Activity
May ’25
storekit_no_response
Our app cannot retrieve in-app purchase products from the App Store. We're getting a "storekit_no_response" error when attempting to fetch product information, despite having all products properly configured in App Store Connect. Error: IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform., details: null) Verified product IDs match exactly what's in App Store Connect Confirmed we're using a Sandbox Test Account Checked that In-App Purchase capability is enabled Waited over 24 hours for product availability Tried multiple product ID formats This issue is preventing us from implementing subscription functionality in our app. We need assistance determining why StoreKit isn't responding to our product queries. Thank you for your help.
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0
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243
Activity
Sep ’25
Biometric Authentication Behavior in IAP Sandbox Environment
Where the problem occurs: In-app purchase Non-ApplePay Non-local authentication login Environment where the problem occurs: Sandbox environment (Development environment, TestFlight environment) Problem handling process: Open page A in the app and purchase product B (auto-renewable subscription) on that page. User authentication is required to purchase product B. During the authentication process, the user needs to enter the Apple account and Apple account password. After completing the authentication, complete the purchase of product B. Problem in step 3: Why is FaceID or TouchID not used for authentication? Note: Face ID and Password -> iTunes Store and App Store -> Status is Enabled
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170
Activity
Jun ’25
Subscription upgrade during trial with a pending crossgrade: does remaining trial time get forfeited and is the prior plan refunded?
I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!
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314
Activity
Sep ’25
Not able to renew membership
You can still renew your membership within the next 8 days and your apps will remain available on the App Store during this time. Open the Apple Developer app on your iPhone, iPad, or Mac. Sign in to your account, tap/click Renew, and follow the prompts. I'm getting this message but renew button is not visible in Developer App or on website. How to to renew?
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3
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826
Activity
Oct ’25
Display frequency of the winback offer sheet
Could you tell me about the specifications of the winback offer? If a user is eligible for the winback offer, will the winback offer sheet be displayed every time the app is launched? Or will the OS adjust the display frequency in some way?
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1
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72
Activity
Aug ’25
"In-App Purchases are not allowed" Error Persists After All Troubleshooting Steps
Hello, I am consistently receiving the error message "In-app purchases are not allowed on this device" whenever I try to make an in-app purchase on my iOS device. Despite following all the recommended solutions I could find online, the issue remains unresolved. Here is a list of the steps I have already taken: Checked Screen Time Settings: I navigated to Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases. I have confirmed that "In-App Purchases" is set to "Allow." I have also tried toggling this setting off and on again. Signed Out & In of Apple ID: I signed out of my Apple ID via Settings > [Your Name] > Media & Purchases, restarted the device, and then signed back in. Restarted the Device: I have force-restarted my device multiple times. Updated iOS: I have ensured my device is running the latest version of iOS (checked via Settings > General > Software Update). Verified Payment Method: I have confirmed that my payment method on file is valid and up-to-date. Created a New Sandbox Account: I also created a new Sandbox Tester account in App Store Connect and tested with it, but the result was the same. Device Information: Device Model: iPhone 15, iPhone 13 iOS Version: iOS 17.5, iOS 18 Even after performing all of these steps, the problem persists. Has anyone else encountered such a stubborn issue, or does anyone have a different solution I could try? Thank you in advance for your help.
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231
Activity
Jul ’25
Expo Store review
Hi does anyone have trouble using expo store review package for ios apps. for some reason on our app., the review may show for certain people, but when they submit a review, it doesn't update our review count
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0
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92
Activity
Oct ’25
Subscription IAP - SubscriptionStoreView results and errors - more info needed. FB19376771
FB19376771 Transactions monitoring. If I only have subscriptions, do I really need to "bother" with any sort of monitorTransactions() or just rely on subscription status (subscribed, revoked, cancelled ...) ? This is in line with Apple SKDemo and recommendation: // Only handle consumables and non consumables here. Check the subscription status each time // before unlocking a premium subscription feature. switch transaction.productType { ref: [https://developer.apple.com/documentation/storekit/implementing-a-store-in-your-app-using-the-storekit-api) The "Only handle consumables and non consumables here" recommendation by Apple in ref to the process transaction code above is nuanced and confusing if we know what was with other external experts recommendation saying when using only SK2 Views : "This is where most developers trip up in trying to get an experience that App Review is happy" ... continuing : "Be careful: that Purchase View code alone isn’t enough, because one of the possible completion status is .pending: the purchase is in the process of happening but hasn’t completed yet, so you still need to watch the transaction queue manually to be absolutely sure of handling the process completely." Does this holds true for the new SubscriptionStoreView ? We are not sure with quite obscure Apple documentation what SubscriptionStoreView handles, other than purchase (and now subscribe) function, and we do not know what diverse type of error handling messages it can return. Moreover, Apple documents: "Only handle consumables and non consumables here" ? @Apple can you please share more insights on Purchase button on SubscriptionStoreView e.g A) does it close ( finish). the purchase transaction ? B) What error results can it return ? C) What .onInAppPurchaseCompletion can handle as result ?
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83
Activity
Aug ’25