Program enrollment issue, no response from support

Developer Tools & Services Apple Developer Program Developer Program

Oleksandr1993 OP

Created 1w

Replies 21

Boosts 9

Participants 18

Hi everyone,

I’m running into a frustrating issue with the Apple Developer Program and would really appreciate any advice.

I was charged $99 USD for the membership and received the confirmation email saying it would be processed within 2 business days. However, I still don’t have access to the membership, and nothing has been activated on my account.

What makes it worse — I’ve already tried contacting Apple support multiple times via email, but I haven’t received any response at all.

So right now I’m stuck: payment went through, but no membership and no support response.

Has anyone faced this before?

Did your membership eventually activate on its own?
Is there any way to actually reach Apple support (chat, phone, anything that works)?
Should I escalate this somehow or request a refund through my bank?

Any advice would really help — I feel like I’m just shouting into the void at this point.

Thanks 🙏

Answered by chaaru in 883230022

i am facing same issue, its been 3 days still no reponse

Boost

chaaru OP

So After 2 Business Days, Call Customer Care , They Will Manually Activate , Thats it Mine Got Activated

Brass25 OP

I have the same problem

Sergey_M OP

how can we solve it?

axeldevbay OP

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Andrwww OP

I am exactly in the same boat. Paid on April 2nd, no update or reply since then. Multiple support tickets created

mcilroy OP

I got mine fixed in moments today. Really thankful to Lisa for the assist.

Go to the Apple Developer site, find the contact link in the bottom footer (this is different than general support who can not help with this.)

Log into your account, and request a call via the options in your existing case.

They'll call back in a minute, so have your ID at hand as this is why it's not approved yet. They'll send you a link while on the phone.

Upload your ID and you'll have access to your account pretty much right away.