Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Our developer account is unable to renew through the https://developer.apple.com
Hello, Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website. Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated. Thank you.
1
0
151
May ’25
Issue with Apple Developer Enrollment – Email Validation
Hi Forum members, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday
0
0
68
Sep ’25
Developer Program pending for a week
Hi there, Last week i was finally able to get through and purchase my membership for the Apple Developer Program. The problem is, even though I already paid, it keeps saying: "Purchase your membership. To continue your enrollment, complete your purchase now, Your purchase may take up to 48 hours to process." I've tried to reach out to apple developer support numerous times, but no reply whatsoever... What do i do at this point?
0
0
71
Apr ’25
The adventure to become a developer
I think from January 2025 I'm trying to become a developer for apple. The process was an adventure. First time I used the website to become a registered developer. All good until i wasn't able to make any inputs in a disabled required field that was required but empty. I said ok, I'll try to use their support to guide me. After couple of mails I've understood that those answers were like: "sorry for inconvenience but try again maybe you didn't do something as expected". I've restarted the process many times and did tried, nothing worked. So... go back to email with support (note, there is no quick reply, sometimes it takes near a week or so to respond: and the response is "try again, sorry to hear that, let us know if we can help you") After a month or so i got an email that told me to use the application to enroll. So I decided to use it. So I've canceled my active enroll and moved to the device. My iPad Pro didn't worked, so I moved to MacBook Pro and tried from there with the Developer App. Didn't work.... Go back to email support. After a while they told me that is an issue with my card and they can't get my money from it, (is the same that I'm using on their store to buy app and it works without any issue). After another months spent on emails (copule because of their response timing, maximum 2 reply each week) and after I said I'll do my best to find someone from their management to let them know the nightmare that I'm forced to live with the support team, they said let me call you. They called me and their tool for remote view desktop didn't worked so it was like, do this, do that, I did, I did, I tried...ok let's try one more time and don't touch anything after. I did what they said and they told me that I'll be contacted soon. 2-3 days I waited for the call and...nothing... I did sent reply email support to understand the status of enrollment. I got this: " Thanks for your message. I will be happy to provide a status update. Your orders have not been successful. I am trying once again today. Since it is Friday, it will take a little longer to process. I will check on it again on Monday, when we are back in the office. Kind regards, " And today is Tuesday and nothing... I did asked also if you can't take my money just let me know the error that you receive so I'll be able to contact card issuer and ask to verify if that is an issue with it. I did asked and they told me they don't see any issue. Now I'm stuck,,,, Do I need to contact Tim just to open a developer account? I think he's busy with more important stuff. @support
0
0
166
Apr ’25
Request for access to Family Controls entitlement
I have filled the form to request for this access, but it has been 15 days now and I haven’t gotten any feedback. Apple Support said the appropriate team will be in contact with me once it has been approved. It’s been 15 days and still nothing. I just want to know how long it would take, and Apple’s WWDC 2025 is around the corner, I was really looking forward to get this done before then.
0
0
173
May ’25
iOS 26 bugs
Hi, here´s what I noticed for iOS bugs : red notifications badges go under App name above control panel and notifications panel are too clear and too transparent as we cannot distinguish what’s written with what is under. widget for hour sometimes doesn’t synchronise page scrolling lags somtimes. there is still no GPS/location shortcut in panel control. why not allow to chose previous design icon in the choice of design. Some new icon colors are so awfull ! transparencies and blurred design are often hard to read. the App precision design and contrast are less confortable for the sight. Apple car background image is not nice and seems to be dirty.
1
0
99
Jun ’25
Unable to Renew Developer Membership
This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.
0
0
140
Jun ’25
Payment for developer account not approved
I have made a payment the the Apple developer program from my credit card, I have contacted my bank and they have confirmed that they payment has gone off and all that is left is for Apple to 'bank the payment' on their side but Apple isn't actioning this. I have emailed support numerous times but all I get is an automatic reply acknowledging the email but nothing else, what do I do now, is there any other email or phone number I can contact them on. I'm not from the US
0
0
59
Sep ’25
Issue with Azure Entra External ID and Apple ID Federation – "invalid_request invalid web redirect url"
I'm currently coding an application using Azure Entra External ID (B2C) with User Flows and multiple identity providers configured. So far, I’ve successfully linked Microsoft, Google, and Facebook. However, when configuring Apple as an identity provider, the User Flow fails with the following error: "invalid_request invalid web redirect url" Following the Microsoft Learn guide (https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-apple-federation-customers), I completed the following: Create an Apple application Sign in to the Apple Developer Portal with your account credentials. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a New Identifier section, select App IDs, and then select Continue. For Select a type, select App, and then select Continue. To Register your App ID: Enter a Description. Enter the Bundle ID, such as com.contoso.azure-ad. Explicit naming such as com.myappdomain.myappname recommended. For Capabilities, select Sign in with Apple from the capabilities list. Take note of your Team ID (App ID Prefix) from this step. You'll need it later. Select Continue and then Register. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a new identifier section, select Services IDs, and then select Continue. In Register a Services ID: Enter a Description. The description is shown to the user on the consent screen. Enter the Identifier, such as com.contoso.entra-service. Explicit naming such as com.myappdomain.myappname.service is recommended. Take note of your Service ID identifier. The identifier is your Client ID. Select Continue, and then select Register. From Identifiers, select the Service ID identifier you created. Select Sign In with Apple, and then select Configure. Select the Primary App ID you want to configure Sign in with Apple with. In Domains and Subdomains, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: .ciamlogin.com .ciamlogin.com In Return URLs, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 Select Next, and then select Done. When the pop-up window is closed, select Continue, and then select Save. Create an Apple client secret From the Apple Developer portal menu, select Keys, and then select (+). To Register a New Key: Type a Key Name. Select Sign in with Apple, and then select Configure. For the Primary App ID, select the app you created previously, and then select Save. Select Continue, and then select Register to finish the key registration process. Take note of the Key ID. This key is required when you configure the identity provider. To Download Your Key, select Download to download the .p8 file that contains your key. Select Done. Configure Apple federation in Microsoft Entra External ID After you create the Apple app, in this step you set the Apple app details in Microsoft Entra External ID. You can use the Microsoft Entra admin center to do so. To configure Apple federation in the Microsoft Entra admin center, follow these steps: Sign in to the Microsoft Entra admin center. Browse to Entra ID > External Identities > All identity providers. Under the Built-in tab, select Apple. The Name Apple is autopopulated. It cannot be changed. Enter the following details: Client (Apple service) ID: The client ID of the Apple application you created in the previous step. Apple developer team ID: The Apple developer team ID related to the Apple application you created in the previous step. Key ID: The key ID of the Apple application you created in the previous step. Client secret (.p8) key: The client secret key of the Apple application you created in the previous step. Select Save. You’ll see Apple listed as a configured identity provider. Add Apple identity provider to a user flow At this point, the Apple identity provider has been set up in your Microsoft Entra External ID, but it's not yet available in any of the sign-in pages. To add the Apple identity provider to a user flow: In your customer tenant, browse to Entra ID > External Identities > User flows. Select the user flow where you want to add the Apple identity provider. Under Settings, select Identity providers. Under Other Identity Providers, select Apple. Select Save. ❌ The Issue After completing all steps, Apple still fails during sign-in, while the other providers work correctly. The error message I receive is: "invalid_request invalid web redirect url" Request for Help I'm unsure where the misconfiguration may lie — whether it's with: The Return URLs entered in the Apple Developer portal, The Client ID or other fields in the Entra portal, Or something else I’ve overlooked. If anyone has successfully configured Apple ID federation with Azure Entra External ID (B2C) and encountered this error, I'd really appreciate any insights or suggestions. Thank you!
0
0
285
Jul ’25
Stuck after Master Developer Account was enrolled in Apple Business Domain
Hi All, Posting here after completely spinning our wheels with Apple Business Support AND Apple Developer Support thus far. Problem: Our team of Developers have been using Corporate e-mail addresses (companyname.com) as Apple Developer Accounts. A couple of months ago we enrolled in Apple Business and enrolled our .com domain under management. Developers and others were given 30 days to enroll their accounts manually at the end of which it would be done automatically. One of our Developers did the manual transition with the result that his Developer Account "came with him" i.e. signing certificates and whatnot. Our Master Developer - my term, sorry if incorrect reference to the primary Developer Account - did nothing and his e-mail address but not his Developer Account was "forcibly" enrolled. The result being that he lost access to his Developer Account. Apple Support explained that the Developer Account had automatically been assigned a temporary access in the format "user dot name-company dot com at temporary.appleaccount.com". Great, all the Developer needs to do is to log in and follow the immediate prompting to assign a new valid e-mail address. Unfortunately, any address that the User enters is accepted and a verification code is expected. But no verification code is ever received. Not in our Corporate e-mail gateway under a working alias, not in other private accounts. Not in Spam, Junk etcetera. Something is inhibiting the change. The Developer is now stuck because he cannot log in in order to create his own support ticket. I have done so on his behalf, explained clearly the issue, received a link to an open page that does not require authentication, and he created a new ticket. The response comes again back from L1 Support on how to recover or change your login e-mail. Absolutely no recognition of the problem that has been clearly and repeatedly documented. (Bangs head against wall in frustration.) Questions: Is this Problem Description clear? If not PLEASE ask for clarification! Does anyone recognise this issue? Does anyone have a solution OR a way to reach the appropriate level in Apple Developer Support SO THAT our key Certificates etcetera that are no longer accessible in this "blocked" account can be recovered! Thanks for reading ☺
0
0
104
Jul ’25
Advice on the right Apple license for an internal app in a French high school
Hello everyone, I'm currently developing an iOS application as part of a project for a high school in France. The goal of the app is to raise students' awareness about their use of digital tools, especially by helping them better understand their screen time and how they use the iPads provided by the school. This app is intended for internal use only: it is not meant to be published on the App Store, but rather distributed through Apple School Manager to the school’s managed devices. I would like to ask: Which type of Apple Developer license would be the most appropriate for this use case? Should we go with an individual or enterprise account? Or is there a specific program for educational institutions? Thank you in advance for any advice or feedback you can share Have a great day!
1
0
66
Apr ’25
Not able to enroll
We are facing an issue with creating a developer account for our organisation on the App Store. Apple mentions that there was already an account with this entity whose membership got terminated 4 years back and they can't create another one. We don't have any idea who created that account. It was created and terminated before we got our DUNS number. Despite us submitting proofs that me and my partner are the authorised person for this organisation and creating a case multiple times, we have made no progress on this. How can we escalate this and ensure someone from team actually looks at our case carefully?
0
0
103
Aug ’25
Our developer account is unable to renew through the https://developer.apple.com
Hello, Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website. Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
151
Activity
May ’25
WeatherKit WeatherAlerts
Is there a list of countries that are currently supported by WeatherKit's WeatherAlerts?
Replies
0
Boosts
0
Views
100
Activity
Jun ’25
Admin role can't edit some certificate created
I created an apple development certificate using an api key. When the certificate was created and I want to revoke the certificate but revoke button and download button is not there. I am an Admin in that account. Not sure how to fix this
Replies
1
Boosts
0
Views
97
Activity
May ’25
Issue with Apple Developer Enrollment – Email Validation
Hi Forum members, I am currently facing an issue with the Apple Developer enrollment process. My legal entity, Medinertia Technologies Pvt Ltd, is registered in India, and I have obtained a valid D-U-N-S number for it. I also purchased the domain medinertia.co.in and created a business email (support @medinertia.co.in). However, this email is still not being accepted during enrollment. Could you please clarify what domain extensions or email formats are supported for business verification? Without clear guidelines on acceptable domain names and email IDs, it becomes difficult and costly to keep purchasing multiple domains. Your guidance on the correct domain/email requirements will be greatly appreciated. Best regards, Uday
Replies
0
Boosts
0
Views
68
Activity
Sep ’25
Couldn't open apple account from Bangladesh
I'm trying to open an Apple account to enroll in the developer programme from Bangladesh but couldn't get verification code on Bangladeshi phone number. I've tried multiple phone numbers but got the same response (Verification codes can't be sent to this phone number at this time. Please try again later).
Replies
0
Boosts
0
Views
92
Activity
May ’25
Developer Program pending for a week
Hi there, Last week i was finally able to get through and purchase my membership for the Apple Developer Program. The problem is, even though I already paid, it keeps saying: "Purchase your membership. To continue your enrollment, complete your purchase now, Your purchase may take up to 48 hours to process." I've tried to reach out to apple developer support numerous times, but no reply whatsoever... What do i do at this point?
Replies
0
Boosts
0
Views
71
Activity
Apr ’25
The adventure to become a developer
I think from January 2025 I'm trying to become a developer for apple. The process was an adventure. First time I used the website to become a registered developer. All good until i wasn't able to make any inputs in a disabled required field that was required but empty. I said ok, I'll try to use their support to guide me. After couple of mails I've understood that those answers were like: "sorry for inconvenience but try again maybe you didn't do something as expected". I've restarted the process many times and did tried, nothing worked. So... go back to email with support (note, there is no quick reply, sometimes it takes near a week or so to respond: and the response is "try again, sorry to hear that, let us know if we can help you") After a month or so i got an email that told me to use the application to enroll. So I decided to use it. So I've canceled my active enroll and moved to the device. My iPad Pro didn't worked, so I moved to MacBook Pro and tried from there with the Developer App. Didn't work.... Go back to email support. After a while they told me that is an issue with my card and they can't get my money from it, (is the same that I'm using on their store to buy app and it works without any issue). After another months spent on emails (copule because of their response timing, maximum 2 reply each week) and after I said I'll do my best to find someone from their management to let them know the nightmare that I'm forced to live with the support team, they said let me call you. They called me and their tool for remote view desktop didn't worked so it was like, do this, do that, I did, I did, I tried...ok let's try one more time and don't touch anything after. I did what they said and they told me that I'll be contacted soon. 2-3 days I waited for the call and...nothing... I did sent reply email support to understand the status of enrollment. I got this: " Thanks for your message. I will be happy to provide a status update. Your orders have not been successful. I am trying once again today. Since it is Friday, it will take a little longer to process. I will check on it again on Monday, when we are back in the office. Kind regards, " And today is Tuesday and nothing... I did asked also if you can't take my money just let me know the error that you receive so I'll be able to contact card issuer and ask to verify if that is an issue with it. I did asked and they told me they don't see any issue. Now I'm stuck,,,, Do I need to contact Tim just to open a developer account? I think he's busy with more important stuff. @support
Replies
0
Boosts
0
Views
166
Activity
Apr ’25
Request for access to Family Controls entitlement
I have filled the form to request for this access, but it has been 15 days now and I haven’t gotten any feedback. Apple Support said the appropriate team will be in contact with me once it has been approved. It’s been 15 days and still nothing. I just want to know how long it would take, and Apple’s WWDC 2025 is around the corner, I was really looking forward to get this done before then.
Replies
0
Boosts
0
Views
173
Activity
May ’25
iOS 26 bugs
Hi, here´s what I noticed for iOS bugs : red notifications badges go under App name above control panel and notifications panel are too clear and too transparent as we cannot distinguish what’s written with what is under. widget for hour sometimes doesn’t synchronise page scrolling lags somtimes. there is still no GPS/location shortcut in panel control. why not allow to chose previous design icon in the choice of design. Some new icon colors are so awfull ! transparencies and blurred design are often hard to read. the App precision design and contrast are less confortable for the sight. Apple car background image is not nice and seems to be dirty.
Replies
1
Boosts
0
Views
99
Activity
Jun ’25
Unable to Renew Developer Membership
This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.
Replies
0
Boosts
0
Views
140
Activity
Jun ’25
Payment for developer account not approved
I have made a payment the the Apple developer program from my credit card, I have contacted my bank and they have confirmed that they payment has gone off and all that is left is for Apple to 'bank the payment' on their side but Apple isn't actioning this. I have emailed support numerous times but all I get is an automatic reply acknowledging the email but nothing else, what do I do now, is there any other email or phone number I can contact them on. I'm not from the US
Replies
0
Boosts
0
Views
59
Activity
Sep ’25
Hi I'm New here on the forums (been a developer for a couple years now)
Hello There! I will try to be very active! (I had nothing to type lol)
Replies
1
Boosts
0
Views
102
Activity
Jun ’25
Issue with Azure Entra External ID and Apple ID Federation – "invalid_request invalid web redirect url"
I'm currently coding an application using Azure Entra External ID (B2C) with User Flows and multiple identity providers configured. So far, I’ve successfully linked Microsoft, Google, and Facebook. However, when configuring Apple as an identity provider, the User Flow fails with the following error: "invalid_request invalid web redirect url" Following the Microsoft Learn guide (https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-apple-federation-customers), I completed the following: Create an Apple application Sign in to the Apple Developer Portal with your account credentials. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a New Identifier section, select App IDs, and then select Continue. For Select a type, select App, and then select Continue. To Register your App ID: Enter a Description. Enter the Bundle ID, such as com.contoso.azure-ad. Explicit naming such as com.myappdomain.myappname recommended. For Capabilities, select Sign in with Apple from the capabilities list. Take note of your Team ID (App ID Prefix) from this step. You'll need it later. Select Continue and then Register. From the menu, select Certificates, IDs, & Profiles, and then select (+). In the Register a new identifier section, select Services IDs, and then select Continue. In Register a Services ID: Enter a Description. The description is shown to the user on the consent screen. Enter the Identifier, such as com.contoso.entra-service. Explicit naming such as com.myappdomain.myappname.service is recommended. Take note of your Service ID identifier. The identifier is your Client ID. Select Continue, and then select Register. From Identifiers, select the Service ID identifier you created. Select Sign In with Apple, and then select Configure. Select the Primary App ID you want to configure Sign in with Apple with. In Domains and Subdomains, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: .ciamlogin.com .ciamlogin.com In Return URLs, enter the following by replacing with your tenant ID or your primary domain name, and with your tenant name. All characters should be in lower-case. As an example: https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 https://.ciamlogin.com//federation/oauth2 Select Next, and then select Done. When the pop-up window is closed, select Continue, and then select Save. Create an Apple client secret From the Apple Developer portal menu, select Keys, and then select (+). To Register a New Key: Type a Key Name. Select Sign in with Apple, and then select Configure. For the Primary App ID, select the app you created previously, and then select Save. Select Continue, and then select Register to finish the key registration process. Take note of the Key ID. This key is required when you configure the identity provider. To Download Your Key, select Download to download the .p8 file that contains your key. Select Done. Configure Apple federation in Microsoft Entra External ID After you create the Apple app, in this step you set the Apple app details in Microsoft Entra External ID. You can use the Microsoft Entra admin center to do so. To configure Apple federation in the Microsoft Entra admin center, follow these steps: Sign in to the Microsoft Entra admin center. Browse to Entra ID > External Identities > All identity providers. Under the Built-in tab, select Apple. The Name Apple is autopopulated. It cannot be changed. Enter the following details: Client (Apple service) ID: The client ID of the Apple application you created in the previous step. Apple developer team ID: The Apple developer team ID related to the Apple application you created in the previous step. Key ID: The key ID of the Apple application you created in the previous step. Client secret (.p8) key: The client secret key of the Apple application you created in the previous step. Select Save. You’ll see Apple listed as a configured identity provider. Add Apple identity provider to a user flow At this point, the Apple identity provider has been set up in your Microsoft Entra External ID, but it's not yet available in any of the sign-in pages. To add the Apple identity provider to a user flow: In your customer tenant, browse to Entra ID > External Identities > User flows. Select the user flow where you want to add the Apple identity provider. Under Settings, select Identity providers. Under Other Identity Providers, select Apple. Select Save. ❌ The Issue After completing all steps, Apple still fails during sign-in, while the other providers work correctly. The error message I receive is: "invalid_request invalid web redirect url" Request for Help I'm unsure where the misconfiguration may lie — whether it's with: The Return URLs entered in the Apple Developer portal, The Client ID or other fields in the Entra portal, Or something else I’ve overlooked. If anyone has successfully configured Apple ID federation with Azure Entra External ID (B2C) and encountered this error, I'd really appreciate any insights or suggestions. Thank you!
Replies
0
Boosts
0
Views
285
Activity
Jul ’25
problem with payment
Hello! I have placed orders to pay for my developer account, but the payments are not going through. What ways are there to solve the payment problem?
Replies
1
Boosts
0
Views
372
Activity
Jan ’26
Stuck after Master Developer Account was enrolled in Apple Business Domain
Hi All, Posting here after completely spinning our wheels with Apple Business Support AND Apple Developer Support thus far. Problem: Our team of Developers have been using Corporate e-mail addresses (companyname.com) as Apple Developer Accounts. A couple of months ago we enrolled in Apple Business and enrolled our .com domain under management. Developers and others were given 30 days to enroll their accounts manually at the end of which it would be done automatically. One of our Developers did the manual transition with the result that his Developer Account "came with him" i.e. signing certificates and whatnot. Our Master Developer - my term, sorry if incorrect reference to the primary Developer Account - did nothing and his e-mail address but not his Developer Account was "forcibly" enrolled. The result being that he lost access to his Developer Account. Apple Support explained that the Developer Account had automatically been assigned a temporary access in the format "user dot name-company dot com at temporary.appleaccount.com". Great, all the Developer needs to do is to log in and follow the immediate prompting to assign a new valid e-mail address. Unfortunately, any address that the User enters is accepted and a verification code is expected. But no verification code is ever received. Not in our Corporate e-mail gateway under a working alias, not in other private accounts. Not in Spam, Junk etcetera. Something is inhibiting the change. The Developer is now stuck because he cannot log in in order to create his own support ticket. I have done so on his behalf, explained clearly the issue, received a link to an open page that does not require authentication, and he created a new ticket. The response comes again back from L1 Support on how to recover or change your login e-mail. Absolutely no recognition of the problem that has been clearly and repeatedly documented. (Bangs head against wall in frustration.) Questions: Is this Problem Description clear? If not PLEASE ask for clarification! Does anyone recognise this issue? Does anyone have a solution OR a way to reach the appropriate level in Apple Developer Support SO THAT our key Certificates etcetera that are no longer accessible in this "blocked" account can be recovered! Thanks for reading ☺
Replies
0
Boosts
0
Views
104
Activity
Jul ’25
Advice on the right Apple license for an internal app in a French high school
Hello everyone, I'm currently developing an iOS application as part of a project for a high school in France. The goal of the app is to raise students' awareness about their use of digital tools, especially by helping them better understand their screen time and how they use the iPads provided by the school. This app is intended for internal use only: it is not meant to be published on the App Store, but rather distributed through Apple School Manager to the school’s managed devices. I would like to ask: Which type of Apple Developer license would be the most appropriate for this use case? Should we go with an individual or enterprise account? Or is there a specific program for educational institutions? Thank you in advance for any advice or feedback you can share Have a great day!
Replies
1
Boosts
0
Views
66
Activity
Apr ’25
苹果开发者无法邀请测试员,请问现在是在维护吗
苹果开发者无法邀请测试员,请问现在是在维护吗
Replies
0
Boosts
0
Views
84
Activity
Jun ’25
Not able to enroll
We are facing an issue with creating a developer account for our organisation on the App Store. Apple mentions that there was already an account with this entity whose membership got terminated 4 years back and they can't create another one. We don't have any idea who created that account. It was created and terminated before we got our DUNS number. Despite us submitting proofs that me and my partner are the authorised person for this organisation and creating a case multiple times, we have made no progress on this. How can we escalate this and ensure someone from team actually looks at our case carefully?
Replies
0
Boosts
0
Views
103
Activity
Aug ’25