Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Follow-up on Company Enrollment – Case ID: 102578249178
Hi, While I understand that some enrollment reviews may take time, it has now been nearly a month since we submitted our company enrollment on April 11, and unfortunately, we still have no concrete updates or next steps. As a small business, this extended delay is significantly affecting our operations. We are unable to proceed with our product launch, engage with partners, or move forward with development work. Each passing day adds to the financial and operational pressure we’re facing. To be completely transparent, we honestly don’t believe there is a large set of documents or verifications that would justify such a long review. Our company’s D-U-N-S information has been provided and contains clear, publicly verifiable details about our registration and address. Beyond that, there is no additional documentation that should require extended evaluation. From our research, we’ve learned that some enrollments may get stuck in the review pipeline indefinitely unless manually escalated — and some companies only managed to resolve the issue after getting in touch with senior contacts or executives. We kindly ask — and sincerely hope — that instead of a standard response confirming the enrollment is “under review,” we can receive a more concrete update: what stage it is truly at, whether any verification is pending, and whether manual intervention is required. Case ID: 102578249178
0
0
66
May ’25
Apple enrollment error: Your enrollment could not be completed.
Hello When I tried to enroll for Apple developer program, I got message like Your enrollment could not be completed. "Your enrollment in the Apple Developer Program could not be completed at this time." And i am not able to proceed payment page anymore . Apple consultant also don’t know main problem that bother me. Is anybody solve this problem??? Is waiting most proper answer?? Thanks
12
0
5.8k
Feb ’26
Support when publishing App Store App.
I am a new app developer and am entirely new to the process of developing and publishing an app. Right now I am in the midst of publishing my app and have bumped into an issue which app store connect isn't really helping to answer. I was wondering if I could get help here for these issues. Have a countdown feature that works based on device id. The device id and all others go through but the countdown feature doesn't show up. This is an issue that only seems to occur on the App Review's ipad air (5th gen) iPadOS 18.5. I have tested the app on my iphone 14,ipad mini and ipad pro with no issues. I'm not sure how I am supposed to solve an issue which I am unable to recreate. (I have told Apple Review to try reloading the page or resubmitting the dates required for the countdown. They claimed to have resubmitted the dates but have mentioned nothing about reloading the page.) Currently, I am trying to find a way to work the app on the ipad air but if i am unable to recreate the issue,I'm not sure how to solve it. please help!
1
0
86
May ’25
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
2
0
277
Mar ’26
Can't access Certificates, Identifiers & Profiles
I have Apple Account in that my clients give me App store admin access. still i can't access the Certificates, Identifiers & Profiles its show me Access Unavailable This resource is only for developers enrolled in a developer program or members of an organization’s team in a developer program. But my client already enrol or they give me access of admin level. can you please tell how can i got access of that ?
1
0
289
Apr ’25
Unable to Renew Developer Membership
This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.
0
0
140
Jun ’25
In App Purchase
I’m facing an issue with In-App Purchases. I’ve completed the setup successfully. I logged in with User A's Apple account on an iPhone and completed a purchase. After that, I logged in with User B's account on the same iPhone. When I try to make the same purchase, I get the following error: “Purchase is a duplicate and will not be reported.” Because the purchase was already made using User A’s Apple ID, I’m unable to make the same purchase again using User B’s account on the same device. Could you please guide me on how to handle this situation?
5
0
203
Jun ’25
Advice on the right Apple license for an internal app in a French high school
Hello everyone, I'm currently developing an iOS application as part of a project for a high school in France. The goal of the app is to raise students' awareness about their use of digital tools, especially by helping them better understand their screen time and how they use the iPads provided by the school. This app is intended for internal use only: it is not meant to be published on the App Store, but rather distributed through Apple School Manager to the school’s managed devices. I would like to ask: Which type of Apple Developer license would be the most appropriate for this use case? Should we go with an individual or enterprise account? Or is there a specific program for educational institutions? Thank you in advance for any advice or feedback you can share Have a great day!
1
0
66
Apr ’25
Can't renew, can't update contact info
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?
2
3
715
Dec ’25
Unable to test in-app purchase integration
We are trying to implement / test in-app purchase for our subscription purchase in the app. We have done all the steps listed in the documentation on apple's website; and Our subscription plan is sitting in 'Ready to Submit' state. However, we are getting an empty response from, final response = await _iap.queryProductDetails({'com.company.xyz.basic1m'}); debugPrint(" Check: ${response.toString()}"); debugPrint("❌ Responses: ${response.productDetails.map((ProductDetailsResponse)=>ProductDetailsResponse.toString()).toList()}"); debugPrint("❌ Responses: ${response.productDetails.length}"); if (response.notFoundIDs.isNotEmpty) { debugPrint("❌ Not found: ${response.notFoundIDs}"); } else if (response.productDetails.isNotEmpty) { debugPrint("✅ Product loaded: ${response.productDetails.first.title}"); } The response we get is, flutter: Check: Instance of 'ProductDetailsResponse' flutter: ❌ Responses: [] flutter: ❌ Responses: 0 flutter: ❌ Not found: [com.company.xyz.basic1m] Note: We are testing with a real device iphone 13 mini via Xcode. We tried to test using, ''com.apple.test.Subscription1.monthly'', as instructed but we have not been successful with that. And seems like (based on online search), it doesn't work all the time. We also searched online for a solution, and some of the forums suggest that we have to submit the app for review when adding subscription for the first time. It doesn't mention the same that in the apple documentation. It confusing. Help and guidance in this regard would be really appreciated.
1
0
170
Jun ’25
Legal Entity is different from domain name
Hello everyone We are going to enroll apple developer program as organization, we have duns. But in Duns information Legal Entity name is different from our work email due to our company has product called plastherm and LLC name is different. Is this ok, or will make some problems while enrolling? Legal Entity: METIN IRODA, MAS ULIYATI CHEKLANGAN JAMIYATI domain(website and work email): plastherm.uz
1
0
99
Apr ’25
Unable to get renew option to renew developer account
Hi, Our account was due for renewal and not getting renew option neither on the website nor on the app. While the banner shows renewal is due but no option to pay. Attaching the screenshot below need immediate help.
Replies
2
Boosts
1
Views
837
Activity
Feb ’26
Follow-up on Company Enrollment – Case ID: 102578249178
Hi, While I understand that some enrollment reviews may take time, it has now been nearly a month since we submitted our company enrollment on April 11, and unfortunately, we still have no concrete updates or next steps. As a small business, this extended delay is significantly affecting our operations. We are unable to proceed with our product launch, engage with partners, or move forward with development work. Each passing day adds to the financial and operational pressure we’re facing. To be completely transparent, we honestly don’t believe there is a large set of documents or verifications that would justify such a long review. Our company’s D-U-N-S information has been provided and contains clear, publicly verifiable details about our registration and address. Beyond that, there is no additional documentation that should require extended evaluation. From our research, we’ve learned that some enrollments may get stuck in the review pipeline indefinitely unless manually escalated — and some companies only managed to resolve the issue after getting in touch with senior contacts or executives. We kindly ask — and sincerely hope — that instead of a standard response confirming the enrollment is “under review,” we can receive a more concrete update: what stage it is truly at, whether any verification is pending, and whether manual intervention is required. Case ID: 102578249178
Replies
0
Boosts
0
Views
66
Activity
May ’25
Apple tries to double charge me for enrollment
I enrolled to the program via the Developer app and paid for the subscription, got my receipt. The app now says the enrollment is not available. Xcode says I have no developer account. The Appstore mac app says the subscription is active. The developer website says I need to pay. Again. Is this some kind of scam or what?
Replies
2
Boosts
0
Views
292
Activity
Sep ’25
Apple enrollment error: Your enrollment could not be completed.
Hello When I tried to enroll for Apple developer program, I got message like Your enrollment could not be completed. "Your enrollment in the Apple Developer Program could not be completed at this time." And i am not able to proceed payment page anymore . Apple consultant also don’t know main problem that bother me. Is anybody solve this problem??? Is waiting most proper answer?? Thanks
Replies
12
Boosts
0
Views
5.8k
Activity
Feb ’26
Support when publishing App Store App.
I am a new app developer and am entirely new to the process of developing and publishing an app. Right now I am in the midst of publishing my app and have bumped into an issue which app store connect isn't really helping to answer. I was wondering if I could get help here for these issues. Have a countdown feature that works based on device id. The device id and all others go through but the countdown feature doesn't show up. This is an issue that only seems to occur on the App Review's ipad air (5th gen) iPadOS 18.5. I have tested the app on my iphone 14,ipad mini and ipad pro with no issues. I'm not sure how I am supposed to solve an issue which I am unable to recreate. (I have told Apple Review to try reloading the page or resubmitting the dates required for the countdown. They claimed to have resubmitted the dates but have mentioned nothing about reloading the page.) Currently, I am trying to find a way to work the app on the ipad air but if i am unable to recreate the issue,I'm not sure how to solve it. please help!
Replies
1
Boosts
0
Views
86
Activity
May ’25
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.
Replies
2
Boosts
0
Views
277
Activity
Mar ’26
Admin role can't edit some certificate created
I created an apple development certificate using an api key. When the certificate was created and I want to revoke the certificate but revoke button and download button is not there. I am an Admin in that account. Not sure how to fix this
Replies
1
Boosts
0
Views
97
Activity
May ’25
Need assistance with accessing your developer account? web-form
How do I get a response from anyone after completing this web-form? I have paid subscription, sent ID documents months ago, but still cannot get past this page
Replies
3
Boosts
1
Views
909
Activity
Oct ’25
enrollment process stuck!!!!
Hey, I'm already waiting for enrollment approval for more then 2 months. apple not communicate with me and not answer to my emails. I attache everything that was needed but they just disappear. is there a way to call them or something?
Replies
1
Boosts
1
Views
88
Activity
May ’25
Can't access Certificates, Identifiers & Profiles
I have Apple Account in that my clients give me App store admin access. still i can't access the Certificates, Identifiers & Profiles its show me Access Unavailable This resource is only for developers enrolled in a developer program or members of an organization’s team in a developer program. But my client already enrol or they give me access of admin level. can you please tell how can i got access of that ?
Replies
1
Boosts
0
Views
289
Activity
Apr ’25
Unable to Renew Developer Membership
This really shouldn't be this difficult. Here's the situation: We had a card linked to our Apple Developer account, which expired. It had already seen 2 successful membership purchases. We had auto-renewal turned on for the membership, which failed due to the expired card. I was unable to capture new payment details for about 2 days (battling with various Apple payment pages to get the new card added). But finally managed to do so. Now, there is no way to disable auto-renewal, and no way to trigger renewal. The membership is in expired status. We can't post updates, we can't take apps live. We have several clients eagerly awaiting publication of their apps. And Apple Support has been silent for over two weeks despite numerous requests. Anyone have any idea how to resolve this? I've tried almost every option described on every forum post.
Replies
0
Boosts
0
Views
140
Activity
Jun ’25
developer account is not activated
Hello, I have already paid developer account fees with my this id. But Still I can see this https://gyazo.com/db985d124b85d0759a1662cf05b9d82a with my developer account. Can any one help me what's the issue with my account? How can I get solution for this account?Thanks
Replies
7
Boosts
2
Views
5.5k
Activity
Feb ’26
In App Purchase
I’m facing an issue with In-App Purchases. I’ve completed the setup successfully. I logged in with User A's Apple account on an iPhone and completed a purchase. After that, I logged in with User B's account on the same iPhone. When I try to make the same purchase, I get the following error: “Purchase is a duplicate and will not be reported.” Because the purchase was already made using User A’s Apple ID, I’m unable to make the same purchase again using User B’s account on the same device. Could you please guide me on how to handle this situation?
Replies
5
Boosts
0
Views
203
Activity
Jun ’25
Advice on the right Apple license for an internal app in a French high school
Hello everyone, I'm currently developing an iOS application as part of a project for a high school in France. The goal of the app is to raise students' awareness about their use of digital tools, especially by helping them better understand their screen time and how they use the iPads provided by the school. This app is intended for internal use only: it is not meant to be published on the App Store, but rather distributed through Apple School Manager to the school’s managed devices. I would like to ask: Which type of Apple Developer license would be the most appropriate for this use case? Should we go with an individual or enterprise account? Or is there a specific program for educational institutions? Thank you in advance for any advice or feedback you can share Have a great day!
Replies
1
Boosts
0
Views
66
Activity
Apr ’25
苹果开发者无法邀请测试员,请问现在是在维护吗
苹果开发者无法邀请测试员,请问现在是在维护吗
Replies
0
Boosts
0
Views
84
Activity
Jun ’25
Can't renew, can't update contact info
I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?
Replies
2
Boosts
3
Views
715
Activity
Dec ’25
Unable to test in-app purchase integration
We are trying to implement / test in-app purchase for our subscription purchase in the app. We have done all the steps listed in the documentation on apple's website; and Our subscription plan is sitting in 'Ready to Submit' state. However, we are getting an empty response from, final response = await _iap.queryProductDetails({'com.company.xyz.basic1m'}); debugPrint(" Check: ${response.toString()}"); debugPrint("❌ Responses: ${response.productDetails.map((ProductDetailsResponse)=>ProductDetailsResponse.toString()).toList()}"); debugPrint("❌ Responses: ${response.productDetails.length}"); if (response.notFoundIDs.isNotEmpty) { debugPrint("❌ Not found: ${response.notFoundIDs}"); } else if (response.productDetails.isNotEmpty) { debugPrint("✅ Product loaded: ${response.productDetails.first.title}"); } The response we get is, flutter: Check: Instance of 'ProductDetailsResponse' flutter: ❌ Responses: [] flutter: ❌ Responses: 0 flutter: ❌ Not found: [com.company.xyz.basic1m] Note: We are testing with a real device iphone 13 mini via Xcode. We tried to test using, ''com.apple.test.Subscription1.monthly'', as instructed but we have not been successful with that. And seems like (based on online search), it doesn't work all the time. We also searched online for a solution, and some of the forums suggest that we have to submit the app for review when adding subscription for the first time. It doesn't mention the same that in the apple documentation. It confusing. Help and guidance in this regard would be really appreciated.
Replies
1
Boosts
0
Views
170
Activity
Jun ’25
Legal Entity is different from domain name
Hello everyone We are going to enroll apple developer program as organization, we have duns. But in Duns information Legal Entity name is different from our work email due to our company has product called plastherm and LLC name is different. Is this ok, or will make some problems while enrolling? Legal Entity: METIN IRODA, MAS ULIYATI CHEKLANGAN JAMIYATI domain(website and work email): plastherm.uz
Replies
1
Boosts
0
Views
99
Activity
Apr ’25
Your enrollment in the Apple Developer Program could not be completed at this time.
Hi! Any ideas what can I do with this? Support does not provide any information: for one or more reasons, your enrollment couldn't be completed
Replies
1
Boosts
0
Views
76
Activity
Jun ’25