I started developer enrollment a few weeks ago. My enrollment is stuck. I have received emails from Apple reminding me to upload the documents that were requested but I never got the original email that told me what documents were being requested so I don't know what I'm supposed to upload. I went to the developer.apple.com support page to request a Call Me and when I click the button I get a red error message that says: "There was a problem processing your request." so then I go to Send Us a Message and I receive "This email address isn't valid. To update your email address, visit account.apple.com." and, of course, it IS a valid email address and it is the address I have on file. So, then I called Apple Support and asked if they could, at the very least, put in a Call Me request on my behalf but they said they can't. I have replied to the emails asking me for information but received no response or acknowledgement. The system won't let me request a call and or send a message, Apple support can't even transfer me, I literally have no idea what to do. I need suggestions. Maybe somebody from Apple Developer enrollment will see this message. I can't think of anything else at the moment. Maybe a signal flare? Homing pigeon? Seriously. Help.

Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?

Hi everyone, I’m hoping someone here can help or point me in the right direction. I paid for the Apple Developer Program on March 26, 2026, but as of today (April 8, 2026), my account is still not active. On the developer portal, it still shows “Purchase to complete”, even though the payment has already gone through. I’ve already submitted two support tickets, but I haven’t received any response so far. Case number: 102856383224 Has anyone experienced this before or knows how to escalate this issue? Any advice would be really appreciated. Thanks in advance.

Hi Apple Developer Support Team, I need urgent assistance with my Apple Developer Program enrollment. My details: Enrollment ID: AJ78LF239A Support Case: 102840241902 (opened 4 days ago, no response yet) Issue: I have completed all enrollment steps and entered my payment information correctly. When I click the "Continue" button to finalize the payment, the page freezes completely — no error message, no confirmation, nothing happens. Steps already taken: Confirmed with my bank that the card supports international purchases Removed and re-added the card in Apple ID settings Tried multiple times on different days and browsers Sent email to Apple Developer support (devprograms) Opened support case 102840241902 with no response This is blocking my app from being published on the App Store. I kindly request that someone manually process the payment or provide an alternative method to complete enrollment. Thank you.

Hello Apple Developer Support Team, I recently completed my Apple Developer Program enrollment through the website, and both the identity verification and payment steps were successfully completed. However, when I log in to my account, the website still displays the message “Complete Your Purchase,” and my enrollment status remains listed as Pending. It appears as though the system is prompting me to start the enrollment process again. Could you please review my account and confirm the current status of my enrollment? Thank you for your time and assistance. Kind regards,

Problem I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at: https://appleid.apple.com/auth/authorize I get an invalid_client error with no further explanation. Settings I followed this article closely: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Steps I have completed: Created an App ID and a Service ID on Apple Developer Portal. Enabled “Sign in with Apple” for both the App ID and the Service ID. Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.) Linked an existing private key with “Sign in with Apple” capability. My identifiers: Service ID is used as client_id Team ID is taken from the top right of the Apple Developer dashboard Key ID is from the private key associated with the App Environment My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow. I followed the recommended method to generate a client secret (JWT) for each request, using this blog post: [https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request] My .env configuration looks like this: APPLE_CLIENT_ID=com.service.paxton.stockApp APPLE_TEAM_ID=25729642DK APPLE_KEY_ID=JFP9Q53ZCY APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8 JWT Generation I also tested generating the JWT using the Ruby script from the Okta article: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Here is the script I used: require 'jwt' key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8' team_id = '25729642DK' client_id = 'com.service.paxton.stockObserve' key_id = 'JFP9Q53ZCY' ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file headers = { 'kid' => key_id } claims = { 'iss' => team_id, 'iat' => Time.now.to_i, 'exp' => Time.now.to_i + 86400*180, 'aud' => 'https://appleid.apple.com', 'sub' => client_id, } token = JWT.encode claims, ecdsa_key, 'ES256', headers puts token This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed. I verified the JWT header and payload format using this helpful article: [https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/] Third-Party Testing To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video: [https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo] Unfortunately, the result was the same — invalid_client. Question I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently. If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.

Hello, I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it redirects me to the enrollment page as if I had never enrolled. Key details of the issue: Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed. REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification. No email notifications: I have not received any communication from Apple regarding issues with my account or certificates. Attempts to Resolve: Cleared cookies and cache. Tried logging in on multiple devices and browsers. Signed out of all devices and logged back in. Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue? Thank you in advance for your help!

When I login to my Dev account, I get a banner that says "The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement."However, when I go to Agreements, Tax, and Banking, I see both Free Apps and Paid Apps agreement, but when I click on View, there's nothing for me to accept. It's a pop-up window with a list of countries and a button at the end that says "Close". And that's it. No other action is possible. No other option either under the Action column.So then how can I review and accept it?

I have submitted an Apple Developer enrollment application on 2024-March-18, and it's still "IS BEING PROCESSED". And I have submitted multiple support tickets and asked for the status, and ALL of the replies are "uNDer rEvIEW". For real? 423 days? How can it possibly take this long? This is beyond unreasonable. I need a real update on my application—enough with the generic responses. My enrollment ID is 7AR6PGYR9R.

Getting a Bad Gateway on the website atm and unable to distribute my app to App Store Connect.

We applied for the Apple Developer Program on April 28, and our enrollment has been stuck in review since then — over three weeks now. We have already submitted all required documents, including: Turkish National ID and Passport Estonian e-Residency Card Company registration documents from the Estonian e-Business Register D-U-N-S number VAT and Registry information Detailed explanations as a sole founder and legal representative Enrollment Case number is 102586593909 We even had a follow-up phone call with Apple Developer Support (Case ID: 102589592062) and were told the submitted documents should be sufficient. I also followed all upload instructions and confirmed that the files were delivered successfully. Despite all this, we haven’t received any updates, timelines, or specific feedback on what’s missing — if anything at all. ✅ Meanwhile, we’ve completed similar business verification processes with Google, Meta, and Stripe within 48 hours. We’re trying to launch our app under an officially registered business (Mobisense OÜ), and this delay is affecting our go-to-market timeline and business operations. 🔹 Has anyone else experienced this kind of delay recently? 🔹 Is there a reliable way to escalate or request an actual review update? Apple, please review this case and help move the process forward. Thank you.

I am from nepal and It has been more 4 days since I enrolled for Apple Developer Program but my account still in Pending state. When login to developer.apple.com, it shows "To continue your enrollment, complete your purchase now." How long does it take to get my account activated? I have emailed to Apple developer support but no response.

Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.

Hi, I need help with the error: “You do not have required contracts to perform an operation.” (ID: cc897baf-6551-474b-bbef-3dd5bdf89931) When I try to distribute an archived build from Xcode, App Store Connect shows a banner asking to review a new agreement. But when I click it, I’m redirected to Agreements, Tax and Banking, and there is no agreement to accept — the page is empty. I checked with the team, and none of us can see the agreement. Is it possible that the required agreement is available only to the Account Holder and not visible to Admin or Developer roles? Could you please clarify what exactly this error means and how we can locate the missing agreement? Thanks.

i have been trying to make payment for apple developer account for over a week, my card keeps declining, I have tried several cards, they all decline. whats the problem and what’s the solution?

My devloper account pending and not approved always so pending even i pay apple devloper account fee

Hi Apple team, I'm integrating Sign in with Apple on my website https://roomieqindia.com using a custom Node.js backend, and I'm consistently receiving this error: invalid_client My configuration: ✅ Service ID: com.roomieq.auth ✅ Team ID: 75XVX5RXMQ ✅ Key ID: (from Apple-generated .p8 key) ✅ Private Key: (.p8 key pasted correctly in backend) ✅ App ID Selected: com.roomieq.roomieq ✅ Domain Added: roomieqindia.com ✅ Return URL: https://roomieqindia.com ✅ Clicked Done → Continue → Save after configuration Behavior: When I open this URL directly in browser: https://appleid.apple.com/auth/authorize?client_id=com.roomieq.auth&redirect_uri=https%3A%2F%2Froomieqindia.com&response_type=code%20id_token&scope=name%20email&response_mode=web_message&frame_id=ef13a755-75bb-4eef-8dd6-73bd75d6ede5&m=11&v=1.5.5 I get invalid_client. My backend uses apple-signin-auth Node.js package to: Generate the client secret (JWT) Exchange auth code for tokens Verify ID token Everything fails at step 1 because Apple doesn’t seem to recognize my Service ID as valid. What I Need: Can you please verify if: My Service ID ( com.roomieq.auth ) is fully active and recognized My App ID and Service ID are properly linked on Apple’s end There are any hidden issues with domain or return URL setup Let me know if I need to reset the Service ID or regenerate anything. Thanks in advance!

Hi there! I paid for my Apple Developer Program/Account but its still pending. Any tips what to do? Thanks!

@Apple Developer Support Hello, It has now been more than 72 hours since my Apple Developer Program purchase. The payment was completed and the invoice was issued. Order Number: W1302770460 I have not received any response to my previous support requests, and my membership is still not active. Please escalate this case and complete the manual activation of my membership as soon as possible. Thank you.

Hello, I have already paid developer account fees with my this id. But Still I can see this https://gyazo.com/db985d124b85d0759a1662cf05b9d82a with my developer account. Can any one help me what's the issue with my account? How can I get solution for this account?Thanks