Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Requesting Refund for Unintended Apple Developer Program Renewal
Hi everyone, I just noticed that my subscription to the Apple Developer Program was automatically renewed, but we’re currently not using it and had no plans to continue the subscription. I didn’t intend to renew and would like to request a full refund for the recent charge. I’ve submitted a message through the official support channel, but I’m posting here as well in case anyone has experienced something similar or can guide me on how long the refund process usually takes. Would really appreciate any advice or insights from the community or Apple staff. Thanks in advance!
0
0
98
Jul ’25
Developer Beta 3 Lag
Hi all, It’s a new year, and the betas are out, but one thing I have noticed with this build is how much lag is everywhere. It’s one of my main issues with the current state of iOS 26 and the question I bear is ‘What is Apple going to do to make their software less laggy?’. I get how Liquid Glass is a rendering intensive material, but I don’t think normal users could handle the amount of lag happily.
0
0
127
Jul ’25
Enrollment reset after 4-week approval delay – urgent help needed
Hi team, I applied to the Apple Developer Program as a company and was finally approved after 4 weeks. However, the payment portal wouldn’t work (Apple confirmed the issue was on their end), and support advised me to use the Apple Developer app to complete payment. Unfortunately, the app does not allow enrolments for my account?, so I emailed support again (with a screenshot) — but haven’t heard back in over 24 hours. Today I tried the payment link again and it has now reset my enrollment entirely — it’s asking me to start over from scratch. This is incredibly frustrating, as we’re trying to launch our app and have already been waiting a month. Can someone escalate this urgently or restore my approved application so I can complete payment? Case number: 102625219051 Thanks in advance, Michael Krishnan-Jones
0
0
138
Jul ’25
How to find non-public or deprecated APIs used in a library
After I added the USB HID function to my Mac program, it failed to pass Apple's review. The reviewer replied that four non-public or deprecated APIs were used. ··· • _IOHIDEventGetFloatValue • _IOHIDEventSystemClientCreate • _IOHIDEventSystemClientSetMatching • _IOHIDServiceClientCopyEvent ··· The program used the HidAPI library, the open source address is: https://github.com/libusb/hidapi All interactions with HID are completed through the HidAPI library, but I checked the source code of the HidAPI library, and the above APIs were not used At the same time, I used Xcode's Instruments tool to monitor the calls of the app during runtime, but no calls to the above APIs were found in System Trace, CPU Profiler, or Timer Profiler However, Apple's review still replied that the above APIs were used, and the USB HID function is very important. Is there any way to check where the library or program uses the above non-public or deprecated APIs?
0
0
174
Jul ’25
Cannot renew Apple Developer membership - there is no Renew button
My Apple Developer membership has expired and as a result I can't publish app updates and my app is no longer visible on the App Store. I'm trying my best to renew my membership, but there is no "Renew" button where it should be, as reported by multiple sources from Apple. I've tried web, the Developer on macOS, the Developer app on iOS, but there is nowhere a "Renew" button to be found. If I login with another (old) account I can see the renew button where there is none on my other account. I've contacted Apple Developer support, but they are not responding. Seems like I'm stuck. Does anyone have experience with this particular problem? How did you solve this problem?
1
1
246
Jul ’25
enrollment
My case is 102643649532, I'm on my account page, I click enroll, then it opens the enroll status page and there is an explanation saying "Contact us to continue your enrollment. You’ve exceeded the maximum number of attempts. Please contact us.". In this case, what should I do if I want to apply for an organization account?
1
0
300
Jul ’25
Hi everyone
I’m facing an issue when trying to renew my Apple Developer Program membershi Whenever I try to complete the payment ( "We are unable to complete your order – Duplicate order." My previous subscription has already expired, and all my apps are now unavailable on the App Store. This is affecting my users and I’m unable to proceed with payment. Things I’ve tr Logging out and back in Using different browsers (Chrome, Safari, Incognito) Trying from different devices Waiting 24+ hours before r Still getting the s Has anyone faced a similar issue? Is Any Thanks in advance 🙏
0
0
82
Jul ’25
Problem to enter iCloud six-digit verification code
When I have created my developer account I do it on a MacPro 2019. Now I develop to a new silicon Mac. To submit the (Mac) application App store Connect give a six-digit verification code. This code must be enter to popup window that appear on Desktop. But the popup window appear on MacPro 2019 instead of silicon Mac. How can I receive popup window in the silicon Mac Desktop, not in MacPro 2019 ? iCloud staff tell that it imposible to change the computer destination that receive popup window... Is it true ? Yes, I can use phone to enter the six-digit verification code but it is very more easy to enter the code in the popup window.
1
0
123
Jul ’25
URGENT: App Store Migration Blocked 14+ Days Due to a new build Error — Need Pause to Upload New Build
Hello Apple Developer Support and Community, RE: #102631841612 I am currently stuck in App Store migration hell. My app’s migration has been blocked for over 14 days due to an error in our latest build and it was during a prolonged and delayed migration with Apple. I have requested 14 days now to pause the migration to allow us to upload a new build. This is ruining my brand and reputation. I'm at the hands of Apple support but this truly is unacceptable service. I need HELP. PAUSE the migration asap. I have emailed Apple support repeatedly for two weeks requesting a pause on the migration so I can update a new build, but no response so far. I’ve also tweeted, tagged Apple’s channels, and followed all official steps with no success. This delay is severely impacting my users and business, and I need an immediate resolution or a way to pause the migration so I can fix this error and get my app working again. Please, if anyone from Apple Developer Support or the community has advice, contact, or workaround to resolve this, I would greatly appreciate it. I am including screenshots of the error (without sensitive info) below. Thank you for your urgent attention.
1
1
91
Jul ’25
Stuck after Master Developer Account was enrolled in Apple Business Domain
Hi All, Posting here after completely spinning our wheels with Apple Business Support AND Apple Developer Support thus far. Problem: Our team of Developers have been using Corporate e-mail addresses (companyname.com) as Apple Developer Accounts. A couple of months ago we enrolled in Apple Business and enrolled our .com domain under management. Developers and others were given 30 days to enroll their accounts manually at the end of which it would be done automatically. One of our Developers did the manual transition with the result that his Developer Account "came with him" i.e. signing certificates and whatnot. Our Master Developer - my term, sorry if incorrect reference to the primary Developer Account - did nothing and his e-mail address but not his Developer Account was "forcibly" enrolled. The result being that he lost access to his Developer Account. Apple Support explained that the Developer Account had automatically been assigned a temporary access in the format "user dot name-company dot com at temporary.appleaccount.com". Great, all the Developer needs to do is to log in and follow the immediate prompting to assign a new valid e-mail address. Unfortunately, any address that the User enters is accepted and a verification code is expected. But no verification code is ever received. Not in our Corporate e-mail gateway under a working alias, not in other private accounts. Not in Spam, Junk etcetera. Something is inhibiting the change. The Developer is now stuck because he cannot log in in order to create his own support ticket. I have done so on his behalf, explained clearly the issue, received a link to an open page that does not require authentication, and he created a new ticket. The response comes again back from L1 Support on how to recover or change your login e-mail. Absolutely no recognition of the problem that has been clearly and repeatedly documented. (Bangs head against wall in frustration.) Questions: Is this Problem Description clear? If not PLEASE ask for clarification! Does anyone recognise this issue? Does anyone have a solution OR a way to reach the appropriate level in Apple Developer Support SO THAT our key Certificates etcetera that are no longer accessible in this "blocked" account can be recovered! Thanks for reading ☺
0
0
104
Jul ’25
Enrollment Stuck: "Your enrollment is being processed" for 12 Days
Hello Apple Developer Support / Community, I’m reaching out for help regarding my Apple Developer Program enrollment. It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed. Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed." This delay is now affecting my business operations and launch timelines. I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates. Has anyone experienced similar delays? Is there any way to escalate this? Thank you in advance for any advice or assistance. Best regards, Gustave
0
1
124
Jul ’25
Can't figure out first subscription
I have created my first subscription and pay wall, everything works 100% in testing, however when it comes to launching to Apple for review I feel like I get caught up in a chicken and egg issue which never resolves. When the product goes in to waiting for review it can no longer be displayed or fake purchased on my Superwall paywall. If it doesn't display apple can't approve and this goes on and on. If anyone knows how to fix this please let me know.
0
0
47
Jul ’25
"Metal developer tools for Windows" may sometimes freeze when running multiple instances simultaneously.
We executed the iOS package using UE5.5 on Windows. UE automatically launched the "Metal Developer Tools for Windows". I tried two versions, 5.3 and 4.4. I found that the metal.exe sometimes had no response or output was empty. The problem of no response could be alleviated by adding timeout retries, but the problem of empty output seemed to have no effect with retries. The actual command line called was: metal.exe -v --target=air64-apple-darwin18.7.0. UE relies on this output to determine the version number, and if it cannot get it, it will crash directly. During our replication test, we used a Python script to run multiple concurrent executions of the command "metal.exe -v --target=air64-apple-darwin18.7.0". On different Windows machines, it would get stuck at a certain concurrency level. Some machines even got stuck when running two tasks concurrently. We would like to ask for solutions or available versions.
1
0
137
Aug ’25
Assigned new role as App Manager but role still show Developer after 4 days
Been assigned a app manager role by my organisation so i could have cert and profile creation function but membership details still show i am a developer. It has be 4 days and roles is not updated. How can i proceed?
Replies
1
Boosts
0
Views
140
Activity
Jul ’25
Requesting Refund for Unintended Apple Developer Program Renewal
Hi everyone, I just noticed that my subscription to the Apple Developer Program was automatically renewed, but we’re currently not using it and had no plans to continue the subscription. I didn’t intend to renew and would like to request a full refund for the recent charge. I’ve submitted a message through the official support channel, but I’m posting here as well in case anyone has experienced something similar or can guide me on how long the refund process usually takes. Would really appreciate any advice or insights from the community or Apple staff. Thanks in advance!
Replies
0
Boosts
0
Views
98
Activity
Jul ’25
Developer Beta 3 Lag
Hi all, It’s a new year, and the betas are out, but one thing I have noticed with this build is how much lag is everywhere. It’s one of my main issues with the current state of iOS 26 and the question I bear is ‘What is Apple going to do to make their software less laggy?’. I get how Liquid Glass is a rendering intensive material, but I don’t think normal users could handle the amount of lag happily.
Replies
0
Boosts
0
Views
127
Activity
Jul ’25
Enrollment reset after 4-week approval delay – urgent help needed
Hi team, I applied to the Apple Developer Program as a company and was finally approved after 4 weeks. However, the payment portal wouldn’t work (Apple confirmed the issue was on their end), and support advised me to use the Apple Developer app to complete payment. Unfortunately, the app does not allow enrolments for my account?, so I emailed support again (with a screenshot) — but haven’t heard back in over 24 hours. Today I tried the payment link again and it has now reset my enrollment entirely — it’s asking me to start over from scratch. This is incredibly frustrating, as we’re trying to launch our app and have already been waiting a month. Can someone escalate this urgently or restore my approved application so I can complete payment? Case number: 102625219051 Thanks in advance, Michael Krishnan-Jones
Replies
0
Boosts
0
Views
138
Activity
Jul ’25
How to find non-public or deprecated APIs used in a library
After I added the USB HID function to my Mac program, it failed to pass Apple's review. The reviewer replied that four non-public or deprecated APIs were used. ··· • _IOHIDEventGetFloatValue • _IOHIDEventSystemClientCreate • _IOHIDEventSystemClientSetMatching • _IOHIDServiceClientCopyEvent ··· The program used the HidAPI library, the open source address is: https://github.com/libusb/hidapi All interactions with HID are completed through the HidAPI library, but I checked the source code of the HidAPI library, and the above APIs were not used At the same time, I used Xcode's Instruments tool to monitor the calls of the app during runtime, but no calls to the above APIs were found in System Trace, CPU Profiler, or Timer Profiler However, Apple's review still replied that the above APIs were used, and the USB HID function is very important. Is there any way to check where the library or program uses the above non-public or deprecated APIs?
Replies
0
Boosts
0
Views
174
Activity
Jul ’25
Cannot renew Apple Developer membership - there is no Renew button
My Apple Developer membership has expired and as a result I can't publish app updates and my app is no longer visible on the App Store. I'm trying my best to renew my membership, but there is no "Renew" button where it should be, as reported by multiple sources from Apple. I've tried web, the Developer on macOS, the Developer app on iOS, but there is nowhere a "Renew" button to be found. If I login with another (old) account I can see the renew button where there is none on my other account. I've contacted Apple Developer support, but they are not responding. Seems like I'm stuck. Does anyone have experience with this particular problem? How did you solve this problem?
Replies
1
Boosts
1
Views
246
Activity
Jul ’25
Unknown error occurred when register App Developer Program
I occurred an Unknown error message when I register App Developer Program after submit my self pictures. Can you help me?
Replies
0
Boosts
0
Views
66
Activity
Jul ’25
enrollment
My case is 102643649532, I'm on my account page, I click enroll, then it opens the enroll status page and there is an explanation saying "Contact us to continue your enrollment. You’ve exceeded the maximum number of attempts. Please contact us.". In this case, what should I do if I want to apply for an organization account?
Replies
1
Boosts
0
Views
300
Activity
Jul ’25
Hi everyone
I’m facing an issue when trying to renew my Apple Developer Program membershi Whenever I try to complete the payment ( "We are unable to complete your order – Duplicate order." My previous subscription has already expired, and all my apps are now unavailable on the App Store. This is affecting my users and I’m unable to proceed with payment. Things I’ve tr Logging out and back in Using different browsers (Chrome, Safari, Incognito) Trying from different devices Waiting 24+ hours before r Still getting the s Has anyone faced a similar issue? Is Any Thanks in advance 🙏
Replies
0
Boosts
0
Views
82
Activity
Jul ’25
Provisioning profile doesn't include the com.apple.developer.music-kit entitlement.
I'm trying to create an app that authenticates to Apple Music using MusicKit but whenever I try to build my profile through eas, I am getting this error: Provisioning profile doesn't include the com.apple.developer.music-kit entitlement. However, my provisioning profile does have MusicKit enabled.
Replies
2
Boosts
3
Views
197
Activity
Jul ’25
Problem to enter iCloud six-digit verification code
When I have created my developer account I do it on a MacPro 2019. Now I develop to a new silicon Mac. To submit the (Mac) application App store Connect give a six-digit verification code. This code must be enter to popup window that appear on Desktop. But the popup window appear on MacPro 2019 instead of silicon Mac. How can I receive popup window in the silicon Mac Desktop, not in MacPro 2019 ? iCloud staff tell that it imposible to change the computer destination that receive popup window... Is it true ? Yes, I can use phone to enter the six-digit verification code but it is very more easy to enter the code in the popup window.
Replies
1
Boosts
0
Views
123
Activity
Jul ’25
URGENT: App Store Migration Blocked 14+ Days Due to a new build Error — Need Pause to Upload New Build
Hello Apple Developer Support and Community, RE: #102631841612 I am currently stuck in App Store migration hell. My app’s migration has been blocked for over 14 days due to an error in our latest build and it was during a prolonged and delayed migration with Apple. I have requested 14 days now to pause the migration to allow us to upload a new build. This is ruining my brand and reputation. I'm at the hands of Apple support but this truly is unacceptable service. I need HELP. PAUSE the migration asap. I have emailed Apple support repeatedly for two weeks requesting a pause on the migration so I can update a new build, but no response so far. I’ve also tweeted, tagged Apple’s channels, and followed all official steps with no success. This delay is severely impacting my users and business, and I need an immediate resolution or a way to pause the migration so I can fix this error and get my app working again. Please, if anyone from Apple Developer Support or the community has advice, contact, or workaround to resolve this, I would greatly appreciate it. I am including screenshots of the error (without sensitive info) below. Thank you for your urgent attention.
Replies
1
Boosts
1
Views
91
Activity
Jul ’25
Apple Developer Program complain expired card, but it's NOT!
Hello Apple Developer Program, Every year this banner shows up, I would follow the link and update my card. It's never expired! My Apple account is able to charge my monthly iClould+ just fine. How come, it can't charge my apple developer account?
Replies
1
Boosts
1
Views
193
Activity
Jul ’25
AirPods not updating to OS 26 beta
Despite following all the support information and YouTube tutorials I cannot get my AirPods Pro 2 to take the OS 26 beta firmware. My iPhone 14 Pro Max showed the option once now it does not give me the option. I get it on my Mac mini (M2). It still doesn't update.
Replies
2
Boosts
0
Views
345
Activity
Jul ’25
Stuck after Master Developer Account was enrolled in Apple Business Domain
Hi All, Posting here after completely spinning our wheels with Apple Business Support AND Apple Developer Support thus far. Problem: Our team of Developers have been using Corporate e-mail addresses (companyname.com) as Apple Developer Accounts. A couple of months ago we enrolled in Apple Business and enrolled our .com domain under management. Developers and others were given 30 days to enroll their accounts manually at the end of which it would be done automatically. One of our Developers did the manual transition with the result that his Developer Account "came with him" i.e. signing certificates and whatnot. Our Master Developer - my term, sorry if incorrect reference to the primary Developer Account - did nothing and his e-mail address but not his Developer Account was "forcibly" enrolled. The result being that he lost access to his Developer Account. Apple Support explained that the Developer Account had automatically been assigned a temporary access in the format "user dot name-company dot com at temporary.appleaccount.com". Great, all the Developer needs to do is to log in and follow the immediate prompting to assign a new valid e-mail address. Unfortunately, any address that the User enters is accepted and a verification code is expected. But no verification code is ever received. Not in our Corporate e-mail gateway under a working alias, not in other private accounts. Not in Spam, Junk etcetera. Something is inhibiting the change. The Developer is now stuck because he cannot log in in order to create his own support ticket. I have done so on his behalf, explained clearly the issue, received a link to an open page that does not require authentication, and he created a new ticket. The response comes again back from L1 Support on how to recover or change your login e-mail. Absolutely no recognition of the problem that has been clearly and repeatedly documented. (Bangs head against wall in frustration.) Questions: Is this Problem Description clear? If not PLEASE ask for clarification! Does anyone recognise this issue? Does anyone have a solution OR a way to reach the appropriate level in Apple Developer Support SO THAT our key Certificates etcetera that are no longer accessible in this "blocked" account can be recovered! Thanks for reading ☺
Replies
0
Boosts
0
Views
104
Activity
Jul ’25
Enrollment Stuck: "Your enrollment is being processed" for 12 Days
Hello Apple Developer Support / Community, I’m reaching out for help regarding my Apple Developer Program enrollment. It’s been 12 days since I submitted all the required documents (photo ID, business verification, and company registration documents. I also replied to the email as instructed. Seven days ago, I received a response from a Senior Advisor saying the case was being reviewed and that I’d receive a reply soon—but nothing since then. The status still shows "Your enrollment is being processed." This delay is now affecting my business operations and launch timelines. I’ve done everything required—uploaded all documents, responded to support emails—but no progress or updates. Has anyone experienced similar delays? Is there any way to escalate this? Thank you in advance for any advice or assistance. Best regards, Gustave
Replies
0
Boosts
1
Views
124
Activity
Jul ’25
Can't figure out first subscription
I have created my first subscription and pay wall, everything works 100% in testing, however when it comes to launching to Apple for review I feel like I get caught up in a chicken and egg issue which never resolves. When the product goes in to waiting for review it can no longer be displayed or fake purchased on my Superwall paywall. If it doesn't display apple can't approve and this goes on and on. If anyone knows how to fix this please let me know.
Replies
0
Boosts
0
Views
47
Activity
Jul ’25
Not able to register new APPID
Hi I have just create a new account on developer and I want to register a new APPID when I navigate to https://developer.apple.com/account/resources/identifiers/list I am not able to see the + button to register a new APPID.
Replies
0
Boosts
0
Views
49
Activity
Jul ’25
"Metal developer tools for Windows" may sometimes freeze when running multiple instances simultaneously.
We executed the iOS package using UE5.5 on Windows. UE automatically launched the "Metal Developer Tools for Windows". I tried two versions, 5.3 and 4.4. I found that the metal.exe sometimes had no response or output was empty. The problem of no response could be alleviated by adding timeout retries, but the problem of empty output seemed to have no effect with retries. The actual command line called was: metal.exe -v --target=air64-apple-darwin18.7.0. UE relies on this output to determine the version number, and if it cannot get it, it will crash directly. During our replication test, we used a Python script to run multiple concurrent executions of the command "metal.exe -v --target=air64-apple-darwin18.7.0". On different Windows machines, it would get stuck at a certain concurrency level. Some machines even got stuck when running two tasks concurrently. We would like to ask for solutions or available versions.
Replies
1
Boosts
0
Views
137
Activity
Aug ’25