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Support in-app purchases and interactions with the App Store using StoreKit.

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Unexpected 401 Unauthorized response from production endpoint when using sandbox transactionId with Get Transaction Info API
We have encountered an issue when verifying transactions using the Get Transaction Info API. We tested the behavior in both the sandbox and production environments and observed the following results. When calling the production endpoint: https://api.storekit.itunes.apple.com/inApps/v1/transactions/{transactionId} with a transactionId generated in the sandbox environment, the API returns HTTP 401 Unauthorized. However, based on the documentation and common understanding, we expected HTTP 404 Not Found in this case. Using the same JWT token, if we call the sandbox endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/{transactionId}, we receive HTTP 200 OK with the expected response body. We have also confirmed that the same behavior occurs when using the Get Transaction History API — it works correctly in the sandbox environment but returns 401 in production. Could you please confirm whether this behavior (receiving 401 instead of 404) is expected by design, or if it indicates a potential issue? If this is not the intended behavior, we would appreciate any guidance or instructions to resolve it. Thank you very much for your technical support. 「Get Transaction Info」APIを用いてトランザクションの検証を行ったところ、以下の問題が発生しました。 サンドボックス環境および本番環境の両方で検証を行い、次の結果を確認しています。 本番環境エンドポイント https://api.storekit.itunes.apple.com/inApps/v1/transactions/{transactionId} に対して サンドボックス環境で生成された transactionId を使用すると、HTTP 401 Unauthorized が返却されます。 (一般的には、この場合 404 Not Found が返る想定であると理解しています。) 同一のJWTトークン を用いて サンドボックス環境のエンドポイント https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/{transactionId} を呼び出した場合は、HTTP 200 OK が返り、期待通りのレスポンスボディを受け取ることができています。 また、同様の挙動が Get Transaction History を使用した場合にも発生することを確認しています。 サンドボックス環境では正常に動作しますが、本番環境では401が返却されます。 この挙動(401が返却されること)は仕様上想定されたものか、または何らかの問題によるものかご確認をお願いいたします。 もし想定外の挙動である場合は、解決に向けたご案内をいただけますと幸いです。 本件について、技術的なサポートをお願いいたします。 よろしくお願いいたします。
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312
19h
Auto-renewing Subscription Updates not Arriving
This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates
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2.2k
Feb ’26
【iOS18.2~18.3.2 bug】After switching sandbox accounts in Settings, the value of SKStorefront.countryCode is not synchronized
Problem Description: 1、I have two sandbox accounts from different countries. Account A is from Mainland China (CHN), and Account B is from the United States (USA). When I switch the sandbox account from Account A (CHN) to Account B (USA) in the system settings and restart the app, the value of SKPaymentQueue.defaultQueue.storefront.countryCode always returns "CHN" instead of the expected "USA". 2、This issue only occurs on iOS 18.2 and above. 3、On the same device running iOS 17.5.1, the behavior is correct. However, after upgrading the system to iOS 18.3.2, the error occurs. 4、In the sandbox environment, although SKStorefront.countryCode returns the wrong value, the currency type for Apple's in-app purchase is correct when initiating the payment. 5、The issue only exists in the sandbox environment and does not occur in the App Store-downloaded package. Demo Code: - (IBAction)clickButton:(id)sender { NSString *appStoreCountryCode3 = SKPaymentQueue.defaultQueue.storefront.countryCode; NSLog(@"%@",appStoreCountryCode3); } Demo Testing Steps and Results: 1、Sandbox Account A (China) will print "CHN". 2、Go to Settings - Developer - (at the bottom) SANDBOX APPLE ACCOUNT, and switch to another sandbox account B (USA). 3、Restart the Demo App. 4、Print results: iOS 17.5.1: "USA" ✅ → Upgrade the system of the same device to iOS 18.3.2 → "CHN" ❌ iOS 18.2.1: "CHN" ❌ iOS 18.3.1: "CHN" ❌ iOS 18.3.2: "CHN" ❌ Possible Clues: Starting with iOS 18.2, Apple changed the entry point for setting up sandbox accounts, which introduced this bug. It seems that when users switch sandbox accounts on iOS 18.2, Apple engineers forgot to notify the SKStorefront class to update the countryCode value. Before iOS 18.2: Settings - App Store - Sandbox Account iOS 18.2 and later: Settings - Developer - (at the bottom) Sandbox Account Although it doesn't affect the App Store package, it does impact our development and testing process. We hope this issue can be fixed in future versions. Thank you!
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997
Oct ’25
Unable to Authenticate with App Store Server API in Production (401 Error)
Our application is currently under review, and we are still facing issues because we receive a 401 Unauthorized response from the App Store Connect API when using the production environment. Our app integrates with Chargebee for subscription management, and in production, Chargebee is unable to authenticate with the App Store Server API. This results in a 401 Unauthorized error, preventing the user’s subscription from being synced correctly into our system. Interestingly, the same configuration works in the sandbox environment, but fails in production. We’ve tried authenticating using JWTs generated from multiple keys (including App Store Connect API / Team Keys with both Admin and App Manager access, and also In-App Purchase keys), all with the same result — sandbox access works, production does not. Here is our example code for testing with JWT token: const jwt = require('jsonwebtoken'); const fs = require('fs'); const https = require('https'); const config = { keyId: '<key_id>', issuerId: 'issuer_id', bundleId: 'bundle_id', privateKey: fs.readFileSync('path_to_key') }; const { keyId, issuerId, bundleId, privateKey } = config; const now = Math.floor(Date.now() / 1000); const jwtToken = jwt.sign( { iss: issuerId, iat: now, exp: now + 60 * 10, // 10 minutes is fine for test aud: 'appstoreconnect-v1', bid: bundleId }, privateKey, { algorithm: 'ES256', header: { alg: 'ES256', kid: keyId, typ: 'JWT' } } ); console.log('Generated JWT:\n', jwtToken); // prod const originalTransactionId = '<prod_transaction_id>'; const hostname = 'api.storekit.itunes.apple.com'; // sandbox // const originalTransactionId = '<sandbox_transaction_id>'; // const hostname = 'api.storekit-sandbox.itunes.apple.com' const options = { hostname, port: 443, path: `/inApps/v1/history/${originalTransactionId}`, method: 'GET', headers: { Authorization: `Bearer ${jwtToken}`, 'Content-Type': 'application/json', }, }; const callAppStoreConnectApi = async () => { const req = https.request(options, (res) => { console.log(`\nStatus Code: ${res.statusCode}`); let data = ''; res.on('data', (chunk) => { data += chunk; }); res.on('end', () => { console.log('Response Body:\n', data || '[Empty]'); }); }); req.on('error', (e) => { console.error('Request Error:', e); }); req.end(); }; callAppStoreConnectApi(); With this code, we were able to authenticate successfully in the sandbox environment, but not in production. I read in this discussion: https://developer.apple.com/forums/thread/711801 that the issue was resolved once the app was published to the App Store, but I haven’t found any official documentation confirming this. Does anyone know what the issue could be?
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406
Oct ’25
Not receiving Sandbox Server-to-Server Notifications for In-App Purchases (App Store Server Notifications v2)
I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any App Store Server Notifications from the sandbox. However, when I use the “Request Test Notification” option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase, and the receipt is verified successfully with the sandbox verification endpoint. To further debug, I used the getNotificationHistory API to fetch notifications for yesterday and today (Nov 3–4, 2025). Apple’s API response does not include any notifications or transaction IDs for my today’s purchases (Nov 4, 2025) — even though I can confirm from logs that those transactions were completed and verified successfully. It looks like sandbox purchase notifications are not being sent or logged, even though test notifications work fine. Could someone from Apple please confirm if there’s currently an issue with sandbox server notifications for auto-renewable subscriptions?
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419
Dec ’25
Storekit, how to change and retrieve current user storefront
I've been struggling to work with the Storekit framework and specifically to find the current Storefront used by the user of the app. Context : My app needs to behave differently depending on the country of the user. For me relying on Locale.current.region?.identifier does not seem very reliable, the user can change it really easily. I'm trying to use the Storekit framework like so : if let storefront = await StoreKit.Storefront.current{ return storefront.countryCode } As per Apple's Storekit documentation : Use current to determine a customer's current storefront region and offer in-app products suitable for that region. You maintain your own list of product identifiers and the storefronts in which you make them available. But I just can't find out what I need to change in my current configuration to get another country. The code keeps returning my original storefront (which is France) I've tried login in with a sandbox user defined on another country. Changed all settings on my device to another country. Changed my Apple's account region as described here. Also tried to logout from everything. The only thing that works is setting a local .storekit file as described here and changing the default storefront. Is Xcode overriding the default storefront when building on debug or TestFlight? does anyone know how can I test different storefronts with sandbox users without the local storekit file ? Thank you in advance.
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605
Oct ’25
Inconsistent behavior with transactionId and appAccountToken in iOS Sandbox purchases (StoreKit1 & StoreKit2)
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
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226
Jun ’25
In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
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243
Mar ’26
New App with Subscription Review
We are launching a new app with a subscription in-app purchase (IAP). The Status of the IAP is "Waiting for Review". We want to submit the app to app for review, but the section to select an IAP with the app is not appearing. According to online sources, if we submit a new app for review, without selecting the IAP that goes with it, then the app may be released in the App Store without users being able to purchase the IAP. This actually happened to us years ago and I can't remember how we got around it, but it was painful. It seems strange that Apple would allow this problem to persist for years. Why not just hire an intern to fix it? Maybe because they are too busy running around in circles at the new spaceship headquarters. Regardless, our IAP has been sitting in "Waiting for Review" status for a while now and I'm concerned it may never be approved. Any advice would be appreciated.
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3w
Landscape safe area is incorrect when presenting SKStoreProductViewController
Hi. If the app is in landscape only and when the SKStoreProductViewController is presented, the safeArea changes to what looks like a portrait mode safe area. When the SKStoreProductViewController is dismissed, the safeArea does NOT revert back to the original values. Is there a way to force the safeArea to "reset"? I've submitted some bug tickets through Apple Feedback but I haven't received any response about it. The below code will pop up the SKStoreProductViewController and if you have a UIView that is constrained to the safe area, then you can visibly notice that the safe area is changed and doesn't go back. I have tested this on iPhone 14 Pro, iPhone 15, and iPhone 16 Pro and in the Simulators. The incorrect behavior happens on those and probably more. Thanks. #import "ViewController.h" #import &amp;lt;StoreKit/StoreKit.h&amp;gt; @interface ViewController () @property (nonatomic, strong) SKStoreProductViewController *productViewController; @end @implementation ViewController - (IBAction)buttonTapped:(id)sender { self.productViewController = [[SKStoreProductViewController alloc] init]; NSDictionary *parameters = @{ @"id" : @"6443575749" }; [self.productViewController loadProductWithParameters:parameters completionBlock:^(BOOL result, NSError * _Nullable error) { [self presentViewController:self.productViewController animated:YES completion:^{ // presented // The panel that is constraint to the safe area visibly shows that the safe area is no longer correct. }]; }]; } @end
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May ’25
Increased StoreKit errors “Unable to Complete Request”
Since January 28, 2026, we’ve noticed an increase in StoreKit-related errors during purchase flows. Specifically, we’re seeing a spike in errors reported as “Unable to Complete Request”, categorized as unknown StoreKit errors. This correlates with a noticeable drop in the overall purchase success rate. A few observations: The issue is not limited to the latest app version, it also affects older versions. It appears to occur only on iOS 17+. The impact seems country-specific: some regions are affected more heavily, while others show no significant change compared to previous days. At the moment, there are no related incidents reported on Apple’s System Status page. Given these symptoms, this looks like a potential StoreKit / Apple API issue, but we haven’t found any official confirmation yet. Has anyone else observed similar StoreKit behavior recently on iOS 17+? Any insights or known issues would be greatly appreciated.
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336
Feb ’26
AppStoreServerNotificationV2 EXPIRED event after removing from sale
Our app is supposed to be removed from sale on May 31st. Subscriptions our app is offering will also be removed on May 1st one month before our app removal. I would like to know if AppStoreServerNotificationV2 EXPIRED event will be sent to a specified endpoint after the removal of these subscriptions. I think each subscription will be canceled automatically from May 1st to May 31st and it will send EXPIRED event to our server, but is it true? Thank you in advance.
1
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161
Feb ’26
Transaction.currentEntitlements is not consistent
I've recently published an app, and while developing it, I could always get consistent entitlements from Transaction.currentEntitlements. But now I see some inconsistent behaviour for a subscribed device in the AppStore version. It looks like sometimes the entitlements do not emit value for the subscriptions. It usually happens on the first couple tries when the device goes offline, or on the first couple tries when the device goes online. But it also happens randomly at other times as well. Can there be a problem with Transaction.currentEntitlements when the connectivity was just changed? Of course my implementation may also be broken. I will give you the details of my implementation below. I have a SubscriptionManager that is observable (irrelevant parts of the entity is omitted): final class SubscriptionManager: NSObject, ObservableObject { private let productIds = ["yearly", "monthly"] private(set) var purchasedProductIDs = Set<String>() var hasUnlockedPro: Bool { return !self.purchasedProductIDs.isEmpty } @MainActor func updatePurchasedProducts() async { var purchasedProductIDs = Set<String>() for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.revocationDate == nil { purchasedProductIDs.insert(transaction.productID) } else { purchasedProductIDs.remove(transaction.productID) } } // only update if changed to avoid unnecessary published triggers if purchasedProductIDs != self.purchasedProductIDs { self.purchasedProductIDs = purchasedProductIDs } } } And I call the updatePurchasedProducts() when the app first launches in AppDelegate, before returning true on didFinishLaunchingWithOptions as: Task(priority: .high) { await DependencyContainer.shared.subscriptionManager.updatePurchasedProducts() } You may be wondering maybe the request is not finished yet and I fail to refresh my UI, but it is not the case. Because later on, every time I do something related to a subscribed content, I check the hasUnlockedPro computed property of the subscription manager, which still returns false, meaning the purchasedProductIDs is empty. You may also be curious about the dependency container approach, but I ensured by testing multiple times that there is only one instance of the SubscriptionManager at all times in the app. Which makes me think maybe there is something wrong with Transaction.currentEntitlements I would appreciate any help regarding this problem, or would like to know if anyone else experienced similar problems.
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3k
May ’25
Unresolved pending purchases for consumables
In our app we are running into a few issues with pending purchases staying on receipt indefinitely. These are consumable purchases where we received the purchase succeeded from apple but then something went wrong on our servers to validate and confirm the purchase. At this point the purchase stays on the apple receipt indefinitely or until we confirm it. The problem is there are lots of scenarios where we can't confirm purchases anymore (like a game world expired/banned player/etc). So there's a few things I'd like to know to see how this could be handle correctly. 1- Was the user already charged, and if yes would they ever be refunded if the purchase is not confirmed (some sort of expiry)? 2- Is there a way to cancel this sort of pending transaction directly from the app or backend? 3- If one of these users asked for a refund from apple would this clear the purchase from the receipt? Any information would be greatI couldn't find a lot of info on this topic.
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55
Jun ’25
Can you buy an IAP via StoreKit 1 on iOS 26.2?
If an app on the App Store still uses StoreKit 1 (a.k.a. the Original StoreKit) to handle In-App Purchases, would IAPs work for users who download such app on iOS 26.2? Would the app allow the users to purchase an IAP via StoreKit 1 or would it be impossible to buy the IAP on iOS 26? The iOS Documentation says that SKPaymentQueue (which is a part of StoreKit 1) is "Deprecated" and "No longer supported.", with the support being for iOS 3.0–18.0. Does this mean that apps using StoreKit 1 won't be able to make IAP purchases when running on iOS 26?
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199
Dec ’25
Product ID conflict for IAP across staging/production apps
I’m working on a Flutter application that implements subscriptions using in-app purchases (IAP). I currently have two apps under the same developer account: One for staging One for production In App A (staging), I successfully created a monthly subscription with the product ID: rc_1299_monthly However, when I try to create a subscription with the same product ID (rc_1299_monthly) in App B (production), I encounter the following error: "The Product ID you entered is already being used by another subscription." My understanding was that product IDs are scoped per app, but this error suggests there may be account-level constraints. Has anyone encountered this before? Is it required to use unique product IDs across all apps under the same account, or is there a recommended approach for handling staging vs production setups? Any clarification or best practices would be appreciated.
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105
2w
Unexpected 401 Unauthorized response from production endpoint when using sandbox transactionId with Get Transaction Info API
We have encountered an issue when verifying transactions using the Get Transaction Info API. We tested the behavior in both the sandbox and production environments and observed the following results. When calling the production endpoint: https://api.storekit.itunes.apple.com/inApps/v1/transactions/{transactionId} with a transactionId generated in the sandbox environment, the API returns HTTP 401 Unauthorized. However, based on the documentation and common understanding, we expected HTTP 404 Not Found in this case. Using the same JWT token, if we call the sandbox endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/{transactionId}, we receive HTTP 200 OK with the expected response body. We have also confirmed that the same behavior occurs when using the Get Transaction History API — it works correctly in the sandbox environment but returns 401 in production. Could you please confirm whether this behavior (receiving 401 instead of 404) is expected by design, or if it indicates a potential issue? If this is not the intended behavior, we would appreciate any guidance or instructions to resolve it. Thank you very much for your technical support. 「Get Transaction Info」APIを用いてトランザクションの検証を行ったところ、以下の問題が発生しました。 サンドボックス環境および本番環境の両方で検証を行い、次の結果を確認しています。 本番環境エンドポイント https://api.storekit.itunes.apple.com/inApps/v1/transactions/{transactionId} に対して サンドボックス環境で生成された transactionId を使用すると、HTTP 401 Unauthorized が返却されます。 (一般的には、この場合 404 Not Found が返る想定であると理解しています。) 同一のJWTトークン を用いて サンドボックス環境のエンドポイント https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/{transactionId} を呼び出した場合は、HTTP 200 OK が返り、期待通りのレスポンスボディを受け取ることができています。 また、同様の挙動が Get Transaction History を使用した場合にも発生することを確認しています。 サンドボックス環境では正常に動作しますが、本番環境では401が返却されます。 この挙動(401が返却されること)は仕様上想定されたものか、または何らかの問題によるものかご確認をお願いいたします。 もし想定外の挙動である場合は、解決に向けたご案内をいただけますと幸いです。 本件について、技術的なサポートをお願いいたします。 よろしくお願いいたします。
Replies
3
Boosts
0
Views
312
Activity
19h
Auto-renewing Subscription Updates not Arriving
This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates
Replies
10
Boosts
2
Views
2.2k
Activity
Feb ’26
Don't receive ONE_TIME_CHARGE Notification
the email say this notification type will be available to you in production beginning May 27, 2025, and you can test it in sandbox now. but i didn't receice this notification yet
Replies
1
Boosts
2
Views
170
Activity
May ’25
【iOS18.2~18.3.2 bug】After switching sandbox accounts in Settings, the value of SKStorefront.countryCode is not synchronized
Problem Description: 1、I have two sandbox accounts from different countries. Account A is from Mainland China (CHN), and Account B is from the United States (USA). When I switch the sandbox account from Account A (CHN) to Account B (USA) in the system settings and restart the app, the value of SKPaymentQueue.defaultQueue.storefront.countryCode always returns "CHN" instead of the expected "USA". 2、This issue only occurs on iOS 18.2 and above. 3、On the same device running iOS 17.5.1, the behavior is correct. However, after upgrading the system to iOS 18.3.2, the error occurs. 4、In the sandbox environment, although SKStorefront.countryCode returns the wrong value, the currency type for Apple's in-app purchase is correct when initiating the payment. 5、The issue only exists in the sandbox environment and does not occur in the App Store-downloaded package. Demo Code: - (IBAction)clickButton:(id)sender { NSString *appStoreCountryCode3 = SKPaymentQueue.defaultQueue.storefront.countryCode; NSLog(@"%@",appStoreCountryCode3); } Demo Testing Steps and Results: 1、Sandbox Account A (China) will print "CHN". 2、Go to Settings - Developer - (at the bottom) SANDBOX APPLE ACCOUNT, and switch to another sandbox account B (USA). 3、Restart the Demo App. 4、Print results: iOS 17.5.1: "USA" ✅ → Upgrade the system of the same device to iOS 18.3.2 → "CHN" ❌ iOS 18.2.1: "CHN" ❌ iOS 18.3.1: "CHN" ❌ iOS 18.3.2: "CHN" ❌ Possible Clues: Starting with iOS 18.2, Apple changed the entry point for setting up sandbox accounts, which introduced this bug. It seems that when users switch sandbox accounts on iOS 18.2, Apple engineers forgot to notify the SKStorefront class to update the countryCode value. Before iOS 18.2: Settings - App Store - Sandbox Account iOS 18.2 and later: Settings - Developer - (at the bottom) Sandbox Account Although it doesn't affect the App Store package, it does impact our development and testing process. We hope this issue can be fixed in future versions. Thank you!
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5
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2
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997
Activity
Oct ’25
Unable to Authenticate with App Store Server API in Production (401 Error)
Our application is currently under review, and we are still facing issues because we receive a 401 Unauthorized response from the App Store Connect API when using the production environment. Our app integrates with Chargebee for subscription management, and in production, Chargebee is unable to authenticate with the App Store Server API. This results in a 401 Unauthorized error, preventing the user’s subscription from being synced correctly into our system. Interestingly, the same configuration works in the sandbox environment, but fails in production. We’ve tried authenticating using JWTs generated from multiple keys (including App Store Connect API / Team Keys with both Admin and App Manager access, and also In-App Purchase keys), all with the same result — sandbox access works, production does not. Here is our example code for testing with JWT token: const jwt = require('jsonwebtoken'); const fs = require('fs'); const https = require('https'); const config = { keyId: '<key_id>', issuerId: 'issuer_id', bundleId: 'bundle_id', privateKey: fs.readFileSync('path_to_key') }; const { keyId, issuerId, bundleId, privateKey } = config; const now = Math.floor(Date.now() / 1000); const jwtToken = jwt.sign( { iss: issuerId, iat: now, exp: now + 60 * 10, // 10 minutes is fine for test aud: 'appstoreconnect-v1', bid: bundleId }, privateKey, { algorithm: 'ES256', header: { alg: 'ES256', kid: keyId, typ: 'JWT' } } ); console.log('Generated JWT:\n', jwtToken); // prod const originalTransactionId = '<prod_transaction_id>'; const hostname = 'api.storekit.itunes.apple.com'; // sandbox // const originalTransactionId = '<sandbox_transaction_id>'; // const hostname = 'api.storekit-sandbox.itunes.apple.com' const options = { hostname, port: 443, path: `/inApps/v1/history/${originalTransactionId}`, method: 'GET', headers: { Authorization: `Bearer ${jwtToken}`, 'Content-Type': 'application/json', }, }; const callAppStoreConnectApi = async () => { const req = https.request(options, (res) => { console.log(`\nStatus Code: ${res.statusCode}`); let data = ''; res.on('data', (chunk) => { data += chunk; }); res.on('end', () => { console.log('Response Body:\n', data || '[Empty]'); }); }); req.on('error', (e) => { console.error('Request Error:', e); }); req.end(); }; callAppStoreConnectApi(); With this code, we were able to authenticate successfully in the sandbox environment, but not in production. I read in this discussion: https://developer.apple.com/forums/thread/711801 that the issue was resolved once the app was published to the App Store, but I haven’t found any official documentation confirming this. Does anyone know what the issue could be?
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3
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2
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406
Activity
Oct ’25
Not receiving Sandbox Server-to-Server Notifications for In-App Purchases (App Store Server Notifications v2)
I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any App Store Server Notifications from the sandbox. However, when I use the “Request Test Notification” option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase, and the receipt is verified successfully with the sandbox verification endpoint. To further debug, I used the getNotificationHistory API to fetch notifications for yesterday and today (Nov 3–4, 2025). Apple’s API response does not include any notifications or transaction IDs for my today’s purchases (Nov 4, 2025) — even though I can confirm from logs that those transactions were completed and verified successfully. It looks like sandbox purchase notifications are not being sent or logged, even though test notifications work fine. Could someone from Apple please confirm if there’s currently an issue with sandbox server notifications for auto-renewable subscriptions?
Replies
8
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2
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419
Activity
Dec ’25
Storekit, how to change and retrieve current user storefront
I've been struggling to work with the Storekit framework and specifically to find the current Storefront used by the user of the app. Context : My app needs to behave differently depending on the country of the user. For me relying on Locale.current.region?.identifier does not seem very reliable, the user can change it really easily. I'm trying to use the Storekit framework like so : if let storefront = await StoreKit.Storefront.current{ return storefront.countryCode } As per Apple's Storekit documentation : Use current to determine a customer's current storefront region and offer in-app products suitable for that region. You maintain your own list of product identifiers and the storefronts in which you make them available. But I just can't find out what I need to change in my current configuration to get another country. The code keeps returning my original storefront (which is France) I've tried login in with a sandbox user defined on another country. Changed all settings on my device to another country. Changed my Apple's account region as described here. Also tried to logout from everything. The only thing that works is setting a local .storekit file as described here and changing the default storefront. Is Xcode overriding the default storefront when building on debug or TestFlight? does anyone know how can I test different storefronts with sandbox users without the local storekit file ? Thank you in advance.
Replies
3
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2
Views
605
Activity
Oct ’25
Inconsistent behavior with transactionId and appAccountToken in iOS Sandbox purchases (StoreKit1 & StoreKit2)
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
Replies
1
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1
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226
Activity
Jun ’25
In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
Replies
1
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1
Views
243
Activity
Mar ’26
App is on App Store but Subscription is in review
App is approved and on App Store but Subscription is in review and localizations rejected. no way to edit. anyone here that go this flow resolved and how?
Replies
2
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0
Views
602
Activity
Jan ’26
New App with Subscription Review
We are launching a new app with a subscription in-app purchase (IAP). The Status of the IAP is "Waiting for Review". We want to submit the app to app for review, but the section to select an IAP with the app is not appearing. According to online sources, if we submit a new app for review, without selecting the IAP that goes with it, then the app may be released in the App Store without users being able to purchase the IAP. This actually happened to us years ago and I can't remember how we got around it, but it was painful. It seems strange that Apple would allow this problem to persist for years. Why not just hire an intern to fix it? Maybe because they are too busy running around in circles at the new spaceship headquarters. Regardless, our IAP has been sitting in "Waiting for Review" status for a while now and I'm concerned it may never be approved. Any advice would be appreciated.
Replies
3
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1
Views
530
Activity
3w
Landscape safe area is incorrect when presenting SKStoreProductViewController
Hi. If the app is in landscape only and when the SKStoreProductViewController is presented, the safeArea changes to what looks like a portrait mode safe area. When the SKStoreProductViewController is dismissed, the safeArea does NOT revert back to the original values. Is there a way to force the safeArea to "reset"? I've submitted some bug tickets through Apple Feedback but I haven't received any response about it. The below code will pop up the SKStoreProductViewController and if you have a UIView that is constrained to the safe area, then you can visibly notice that the safe area is changed and doesn't go back. I have tested this on iPhone 14 Pro, iPhone 15, and iPhone 16 Pro and in the Simulators. The incorrect behavior happens on those and probably more. Thanks. #import "ViewController.h" #import &amp;lt;StoreKit/StoreKit.h&amp;gt; @interface ViewController () @property (nonatomic, strong) SKStoreProductViewController *productViewController; @end @implementation ViewController - (IBAction)buttonTapped:(id)sender { self.productViewController = [[SKStoreProductViewController alloc] init]; NSDictionary *parameters = @{ @"id" : @"6443575749" }; [self.productViewController loadProductWithParameters:parameters completionBlock:^(BOOL result, NSError * _Nullable error) { [self presentViewController:self.productViewController animated:YES completion:^{ // presented // The panel that is constraint to the safe area visibly shows that the safe area is no longer correct. }]; }]; } @end
Replies
3
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1
Views
732
Activity
May ’25
Increased StoreKit errors “Unable to Complete Request”
Since January 28, 2026, we’ve noticed an increase in StoreKit-related errors during purchase flows. Specifically, we’re seeing a spike in errors reported as “Unable to Complete Request”, categorized as unknown StoreKit errors. This correlates with a noticeable drop in the overall purchase success rate. A few observations: The issue is not limited to the latest app version, it also affects older versions. It appears to occur only on iOS 17+. The impact seems country-specific: some regions are affected more heavily, while others show no significant change compared to previous days. At the moment, there are no related incidents reported on Apple’s System Status page. Given these symptoms, this looks like a potential StoreKit / Apple API issue, but we haven’t found any official confirmation yet. Has anyone else observed similar StoreKit behavior recently on iOS 17+? Any insights or known issues would be greatly appreciated.
Replies
1
Boosts
1
Views
336
Activity
Feb ’26
AppStoreServerNotificationV2 EXPIRED event after removing from sale
Our app is supposed to be removed from sale on May 31st. Subscriptions our app is offering will also be removed on May 1st one month before our app removal. I would like to know if AppStoreServerNotificationV2 EXPIRED event will be sent to a specified endpoint after the removal of these subscriptions. I think each subscription will be canceled automatically from May 1st to May 31st and it will send EXPIRED event to our server, but is it true? Thank you in advance.
Replies
1
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0
Views
161
Activity
Feb ’26
Transaction.currentEntitlements is not consistent
I've recently published an app, and while developing it, I could always get consistent entitlements from Transaction.currentEntitlements. But now I see some inconsistent behaviour for a subscribed device in the AppStore version. It looks like sometimes the entitlements do not emit value for the subscriptions. It usually happens on the first couple tries when the device goes offline, or on the first couple tries when the device goes online. But it also happens randomly at other times as well. Can there be a problem with Transaction.currentEntitlements when the connectivity was just changed? Of course my implementation may also be broken. I will give you the details of my implementation below. I have a SubscriptionManager that is observable (irrelevant parts of the entity is omitted): final class SubscriptionManager: NSObject, ObservableObject { private let productIds = ["yearly", "monthly"] private(set) var purchasedProductIDs = Set<String>() var hasUnlockedPro: Bool { return !self.purchasedProductIDs.isEmpty } @MainActor func updatePurchasedProducts() async { var purchasedProductIDs = Set<String>() for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.revocationDate == nil { purchasedProductIDs.insert(transaction.productID) } else { purchasedProductIDs.remove(transaction.productID) } } // only update if changed to avoid unnecessary published triggers if purchasedProductIDs != self.purchasedProductIDs { self.purchasedProductIDs = purchasedProductIDs } } } And I call the updatePurchasedProducts() when the app first launches in AppDelegate, before returning true on didFinishLaunchingWithOptions as: Task(priority: .high) { await DependencyContainer.shared.subscriptionManager.updatePurchasedProducts() } You may be wondering maybe the request is not finished yet and I fail to refresh my UI, but it is not the case. Because later on, every time I do something related to a subscribed content, I check the hasUnlockedPro computed property of the subscription manager, which still returns false, meaning the purchasedProductIDs is empty. You may also be curious about the dependency container approach, but I ensured by testing multiple times that there is only one instance of the SubscriptionManager at all times in the app. Which makes me think maybe there is something wrong with Transaction.currentEntitlements I would appreciate any help regarding this problem, or would like to know if anyone else experienced similar problems.
Replies
6
Boosts
7
Views
3k
Activity
May ’25
Unresolved pending purchases for consumables
In our app we are running into a few issues with pending purchases staying on receipt indefinitely. These are consumable purchases where we received the purchase succeeded from apple but then something went wrong on our servers to validate and confirm the purchase. At this point the purchase stays on the apple receipt indefinitely or until we confirm it. The problem is there are lots of scenarios where we can't confirm purchases anymore (like a game world expired/banned player/etc). So there's a few things I'd like to know to see how this could be handle correctly. 1- Was the user already charged, and if yes would they ever be refunded if the purchase is not confirmed (some sort of expiry)? 2- Is there a way to cancel this sort of pending transaction directly from the app or backend? 3- If one of these users asked for a refund from apple would this clear the purchase from the receipt? Any information would be greatI couldn't find a lot of info on this topic.
Replies
0
Boosts
1
Views
55
Activity
Jun ’25
iOS 26.4 beta3,内购支付,票据被延迟
在iOS 26.4 beta3版本中,当前支付完成,获取的票据是上次支付的票据,在拉起一笔支付成,获取的又是上次支付的票据
Replies
1
Boosts
1
Views
276
Activity
Mar ’26
verifyReceipt ETIMEDOUT sandbox
The majority of our sandbox calls to verifyReceipt end in an ETIMEDOUT error. This is making it very difficult to verify our purchase flow for our pending release. We have not yet migrated to StoreKit 2 and still rely on this API endpoint. The Apple API status page reports no issues. Is anyone else encountering this?
Replies
1
Boosts
1
Views
182
Activity
May ’25
Can you buy an IAP via StoreKit 1 on iOS 26.2?
If an app on the App Store still uses StoreKit 1 (a.k.a. the Original StoreKit) to handle In-App Purchases, would IAPs work for users who download such app on iOS 26.2? Would the app allow the users to purchase an IAP via StoreKit 1 or would it be impossible to buy the IAP on iOS 26? The iOS Documentation says that SKPaymentQueue (which is a part of StoreKit 1) is "Deprecated" and "No longer supported.", with the support being for iOS 3.0–18.0. Does this mean that apps using StoreKit 1 won't be able to make IAP purchases when running on iOS 26?
Replies
1
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1
Views
199
Activity
Dec ’25
Product ID conflict for IAP across staging/production apps
I’m working on a Flutter application that implements subscriptions using in-app purchases (IAP). I currently have two apps under the same developer account: One for staging One for production In App A (staging), I successfully created a monthly subscription with the product ID: rc_1299_monthly However, when I try to create a subscription with the same product ID (rc_1299_monthly) in App B (production), I encounter the following error: "The Product ID you entered is already being used by another subscription." My understanding was that product IDs are scoped per app, but this error suggests there may be account-level constraints. Has anyone encountered this before? Is it required to use unique product IDs across all apps under the same account, or is there a recommended approach for handling staging vs production setups? Any clarification or best practices would be appreciated.
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1
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0
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105
Activity
2w