Hey, Please help us to know how to get our payments of sales with iOS app we have, since beginning, our amount is pending with them and despite sevarel attempts they are providing the real issue and solutions for matter. Please suggest how to fix this issue.

Hi, We have app in which we take donations from people and send to non-profit organisations. I have read that Apple Pay can be integrated on non profit platforms to take donations, but we are middle man, we are not non profit .. we take donations, cut our platform fees and then sent to donations to non profit orgs. My question is can we integrate Apple Pay in our iOS app to take donations from apple? as we have integrated Apple Pay on the web.

We have been informed by a third-party subscription tracking service(Adjust) that, due to the following specification of App Store Connect, it is not possible to connect an STG app (a non-published testing app) with their server: Specification: Since Apple’s API only allows access for apps that are already published, it is not possible to enable subscription tracking for iOS apps that are not yet published. Could you please confirm if our understanding of this specification is correct? Additionally, is there any method or recommended approach to verify subscription tracking behavior with an STG (non-published) app before the app is released? Thank you very much for your support.

We have finished integrating Apple Pay in our app and our payment processor is requiring us to send the 3dSecure version used for apple pay (2.1,2.2,2.3,etc.). I believe this only applies to mastercard but would appreciate if anyone has run into something similar and what you specified. I have not been able to find anything in Apple's documentation specifying the version that is used.

Hi Apple Team and Developers, I’ve been testing the Top-up flow in our app via the TestFlight environment. Across multiple devices (around 10 tested), everything works fine with no issues. However, on one specific device — iPhone 14 Pro Max running iOS 18.6.2 — I’ve noticed an intermittent issue: When performing a Top-up, the Apple UI first shows a successful purchase confirmation. Immediately afterward, another UI prompt appears asking the player to re-enter their Apple ID password. At the same time, Apple returns a ghost string that we cannot use to verify the user’s package bundle ID. This creates potential confusion for users, as they see both a success confirmation and an unexpected password prompt. I’m unsure if this behavior is expected or if there’s a recommended way to handle or prevent this issue. Has anyone else encountered something similar, or does Apple have a suggested fix/workaround for this? For reference, here’s a short video of the issue in action: \🔗 https://drive.google.com/file/d/1Ml-QpEu4ocoxn-W3wEMsFMbXy2QdwbHB/view?usp=sharing Any guidance would be greatly appreciated. Thank you for your support!

Hi Team, For last 24 hours one of our team members is unable to login to apple dev portal due to two factor authentication not being sent. Error we are getting is "Verification codes can't be sent to this phone number at this time. Please try again later"

Hey everyone, hoping someone here has run into this before. I have a fully functional App Clip (com.didyoucatchit.app.Clip) linked to my main app (com.didyoucatchit.app). The Clip builds and runs perfectly, but I’m seeing issues trying to enable Apple Pay for it. When I try to link my Merchant ID under the “On Demand Install Capable” capability in the Apple Developer portal, I get this error: A relationship in the provided entity is not allowed for this request. The relationship 'undefined' can not be included in a 'bundleIdCapabilities' request. Here’s what I have already configured and confirmed: App Clip capabilities in Xcode include: Apple Pay Payment Processing Associated Domains (appclips:app.didyoucatchit.com) Provisioning profile includes: Apple Pay Payment Processing Associated Domains In-App Purchase On-Demand Install Capable Entitlements file for the Clip: <key>com.apple.developer.associated-domains</key> <array> <string>appclips:app.didyoucatchit.com</string> </array> <key>com.apple.developer.in-app-payments</key> <array> <string>merchant.com.didyoucatchit.app</string> </array> <key>com.apple.developer.parent-application-identifiers</key> <array> <string>$(AppIdentifierPrefix)com.didyoucatchit.app</string> </array> Merchant ID (merchant.com.didyoucatchit.app) is active and connected to Stripe Stripe Apple Pay configuration matches the same merchant ID and certificate Both provisioning profiles have been refreshed and downloaded However: The portal still throws the “relationship 'undefined'” error anytime I try to modify the Clip’s capabilities In testing, Apple Pay doesn’t show up as a payment option in the Clip (using Stripe’s Payment Element integration) Questions: Is this a known issue with the Developer portal when linking App Clips to merchant IDs? Is there a specific way to re-establish the parent–child relationship between the main app and the App Clip so the bundleIdCapabilities request includes the proper relationship JSON? Are there any additional configuration steps required when using Stripe for Apple Pay inside an App Clip? System Setup: Xcode: 16.2 (build 16C5032a) macOS: Sequoia 15.3.1 iOS: 18.5 (testing on physical device) Merchant ID: merchant.com.didyoucatchit.app Main App ID: com.didyoucatchit.app App Clip ID: com.didyoucatchit.app.Clip Any help or insight would be hugely appreciated Thanks in advance!

Hi, we are implementing ID&V and there is a requirement regarding the flow for Apple Pay. In order to clarify the case I will describe the use case scenario or steps to reproduce first: add a card to the iPhone wallet app (yellow path verification required). Do not complete the ID&V process. add a card to the Watch via the Wallet inside the iPhone Watch app (yellow path verification required). Same as before, do not complete the ID&V complete ID&V process using the Issuer App either from iPhone or Watch. the Issuer app receives the application:openURL:options: callback on its AppDelegate. In the options dictionary, we can not see the UIApplicationOpenURLOptionsSourceApplicationKey populated (it is nil). At this moment, for the card we are adding there are now two tokens, both to be verified via ID&V process. One is on the iPhone and one is on the Apple Watch associated with the same iPhone. The url received at step 4 contains the serial number which identifies the digitized card and matches with both the tokens in the iPhone and in the Apple Watch. We need something to detect programmatically if the digitization process started from the iPhone Wallet app or from the wallet inside the Watch app. Could you please help us to identify how we could discriminate if the ID&V process has been started for the iPhone token or for the Apple Watch token? Thanks

Hi , This is regarding the ApplePayRecurringPayment Request and Apple Pay on Web functionality. Does Apple Pay on web providing functionality that collects payments from the stored credit card issuer bank (or) it only provides secured wallet functionality that provides a token which then has to be utilized to send a seperate payment request through a third party payment gateway to collect the payments from the credit card issuer bank. thanks

Basic information: The issuer has implemented the feature to active Apple Card via URL Verification. The feature implemented by issuer is supported both in the APP and Clips. When Apple queries the activation method from UnionPay, UnionPay returns the "URL" activation method to Apple. Additionally, the apple-app-site-association file has been correctly deployed, and the configuration for Universal Links has been completed. Both the APP and Clips have undergone testing for Universal Link calls. The desired experiece is that when the APP is installed, Apple Wallet launches the APP, and the user completes the activation within the APP, and if the APP is not installed, Apple Wallet calls Clips, and the user completes the activation in Clips. Problem description: Under iOS 17 and iOS 18, when triggering Apple Pay card activation, the APP or Clips can be called as expected, and the activation can be completed well. However, Under iOS 26, regardless of whether the APP is installed, under the same circumstances, an internal browser within Apple Wallet opens to access the H5 page corresponding to the URL, instead of redirecting to the APP or Clips. Please assist in confirming whether this is a new feature of iOS 26 and how the same user experience can be achieved.

Hi all, I’m running into a confusing issue with Apple Pay domain verification. Apple’s documentation says to host the verification file at: https://yourdomain.com/.well-known/apple-developer-merchantid-domain-association And the portal itself seems to expect the file to be served with .txt extension during verification. My first verification passed, but subsequent checks are failing — and I’m wondering if this mismatch is the cause. Should I Keep the .txt and configure my server to serve it at both paths? Would appreciate any insights or official clarification. Thanks!

We have updated the PNO metadata to include the associatedApplicationIdentifiers for our wallet extensions and the issuer app. While we are able to successfully provision the card to Apple Wallet via pull provisioning, we are unable to retrieve the payment passes that have already been provisioned. How can we address this issue? let passLibrary = PKPassLibrary() let paymentPassLibrary = self.passLibrary.passes(of: .secureElement) paymentPassLibrary is an empty array even though we have passes provisioned.

We are working with two types of wallet passes. Provisioning works successfully for one pass type via wallet extensions, but the same process is not functioning for the other. For the second pass type, we are able to generate the required data for pull provisioning and send it to Apple. Additionally, in-app push provisioning for this pass type completes without issue. We would appreciate guidance on how to further debug and resolve this provisioning problem.

Hi everyone, I’m encountering a strange issue with Apple Pay in our React Native iOS app using the Stripe React Native SDK. Summary of the Problem: • Apple Pay shows up as an available payment method inside the Stripe Payment Sheet. • When I tap Apple Pay, the Apple Pay sheet opens normally. • After confirming payment, the Apple Pay sheet immediately closes, and nothing happens. • No payment is created and no request reaches Stripe’s servers. On Stripe Dashboard the PaymentIntent remains incomplete, with no errors, which means the failure happens before Stripe receives anything. Environment • React Native with @stripe/stripe-react-native • StripeProvider configured with: <StripeProvider publishableKey={...} merchantIdentifier="merchant.com.app.venga" stripeAccountId={...} urlScheme="venga" > Apple Pay works on our web checkout with the same merchant identifier. We have verified all of the required Apple Pay setup: • Merchant ID exists, active, and matches exactly. • Merchant ID added to the iOS app target in Xcode → Signing & Capabilities. • Apple Pay capability enabled. • Merchant domain is verified (web checkout works). • Apple Pay certificate and merchant certificate are valid. • Stripe publishable key and merchantIdentifier are correct. • Stripe SDK correctly initialized. • Device region supports Apple Pay. Extra Observations: • The PaymentIntent’s allowed_payment_methods includes "card" and Apple Pay does appear in the payment sheet. • But after tapping Pay → the Apple Pay sheet closes instantly. • There is no callback with an error, and nothing appears in Stripe logs. • We are testing in Sweden. As far as I know Apple Pay should work fine here. Questions: What could cause the Apple Pay sheet to dismiss instantly after attempting a payment? Could this be caused by a merchant ID mismatch—even if Apple Pay appears in the sheet? Is there any Apple-device-level requirement (region, wallet config, card type) that could cause this silent failure? Is there a way to get more detailed logs when Apple Pay closes before Stripe receives anything? Any help or suggestions would be greatly appreciated. Thanks!

During checkout at apple.com using a non-supported Apple Pay on the Web browser, apple.com presents a QR like code offering to "Scan Code with iPhone" to pay. The payment continues using Apple Pay on the iPhone after scan. We already offer Apple Pay and Apple Pay on the Web. Is this QR code option available for us for non-supported browsers? Could you point me to the docs to add it? Thank you.

I developed a web app using .net c#. The app runs a workflow which included Apple payment. App can work on any browser of any device (even non-IOS). When the app is browsed using PC windows Chrome browser, the payment sheet will show with QR code to scan using iPhone. If I cancelled the pop-up by clicking on X without scanning the code, and then returned to idle screen and performed another payment, I will reach paymentRequest.Show() but nothing will show and no errors are logged in console. Note that: I use Payment Request API The issue appear on the second payment. The issue will be solved once I refresh the page. My app supports both single and separate pages mode and issue appear on both. I used to see an error "Uncaught NotSupportedError: Failed to execute 'define' on 'CustomElementRegistry': the name apple spinner has already been used with this registry. So I thought the issue might be in loading the apple SDK script multiple times, and solved the issue to be loaded only once. The error disappeared but the issue persist without errors.

My client has provided me with admin access to the Apple Developer console. However, when I log in, I am prompted to enroll in the Apple Developer Program. Should I proceed with the enrollment myself, or does the client need to complete the enrollment from their own account?

Dear Apple Developer Support, I would like to request a technical escalation to the engineering team regarding an ongoing issue with Apple Pay domain verification. Error returned by Apple Even though Apple’s request to our domain returns HTTP 200, the verification still fails with: resultCode: 13014 resultString: "Domain verification failed. Review your TLS Certificate configuration to confirm that the certificate is accessible and a supported TLS Cipher Suite is used." requestUrl: https://developer.apple.com/services-account/QH65B2/account/ios/identifiers/verifyDomain TLS Certificate Validation We performed a full TLS analysis: Certificate issued by Sectigo Public Server Authentication CA DV E36 (public trusted CA) Full and correct certificate chain No handshake errors Configuration fully valid SSL Labs rating: A From our side, the TLS configuration is confirmed to be correct. Accessibility of the .well-known file The file is publicly and accessible It returns 200 OK and the content is exactly identical to the file downloaded from the Apple Developer Portal, without any modification. Our network team confirmed that Apple’s verification request also receives HTTP 200 when pressing “Verify” in the Apple Developer Console. Network-side findings We monitored Apple’s request in real time. Findings: TLS handshake succeeds No cipher mismatch File delivered correctly Status: 200 OK No redirect or transformation applied Despite this, Apple still returns error 13014. Request for engineering review We kindly request that an Apple engineer verify the following: The actual TLS handshake performed by Apple's verification service (cipher suite, protocol negotiation, SNI, trust chain). Whether the Sectigo issuing CA is fully trusted and supported by your domain-verification backend. If there is an internal reason behind error 13014—since the external message does not provide actionable details. Whether the response is rejected for reasons other than TLS, given that the file is accessible and the request returns 200. The exact condition that leads Apple to report “TLS Certificate configuration is incorrect” in this case. This issue is blocking an urgent deployment and must be resolved as soon as possible. Existing case reference Case ID: 102760005987 We are fully available to provide: full response headers packet captures (PCAP) SSL/TLS diagnostics file integrity checks server configuration details or join a technical call (Teams / WebEx) Thank you in advance for the escalation. Andrea

Cybersource production support has clarified issue as below "On the BAD Case, it seems that the Apple Payload did not contain the "onlinePaymentCryptogram" object within the JSON. The Cryptogram is critical and mandatory. Since the merchant cannot really control this, and since CYBS is just decrypting the payload and uses it, we cannot comment as to why it was missing. The merchant would need to reach out to Apple and/or decrypt the payment themselves locally to check if and why this data was not present, for troubleshooting purposes."

Cybersource production support has clarified issue as below "On the BAD Case, it seems that the Apple Payload did not contain the "onlinePaymentCryptogram" object within the JSON. The Cryptogram is critical and mandatory. Since the merchant cannot really control this, and since CYBS is just decrypting the payload and uses it, we cannot comment as to why it was missing. The merchant would need to reach out to Apple and/or decrypt the payment themselves locally to check if and why this data was not present, for troubleshooting purposes."