Hello, I'm experiencing an irregular issue with Apple Pay merchant domain verification. As you know, Apple requires domain verification every two months to maintain Apple Pay functionality. The problem is that while the verification sometimes happens automatically without any issues, other times it fails to complete, even though the required file "apple-developer-merchantid-domain-association.txt" is correctly available on our server. When automatic verification fails, the Apple Pay service becomes non-functional on our website, forcing us to perform a manual verification to restore the pending service. Is it normal to encounter such inconsistent automatic verification processes? What could be causing these intermittent verification failures, whereas manual verification always succeed? suggesting this might not be related to IP address restrictions described on the Apple documentation. Thank you in advance,

I am working on implementing merchant token notifications. When calling this endpoint https://developer.apple.com/documentation/merchanttokennotificationservices/merchant-token-event-retrieval, the result contains a CardMetadata object with an expirationDate field (see https://developer.apple.com/documentation/merchanttokennotificationservices/cardmetadata). What is the format of this field? The spec only mentions that it has a maximum length of 8 characters.

Hello, I am following up on my previous feedback (Feedback ID: FB17175593) regarding the in-app provisioning failure for Apple Pay. In that report, I detailed errors encountered during the card addition process (notably issues related to a missing teamID and cryptographic material errors). Could you please provide an update on the investigation progress? I appreciate your assistance and look forward to your response.

I am encountering an issue with the in-app provisioning flow using PKAddPaymentPassViewController. Specifically, when presenting the controller to allow users to add a pass to Apple Wallet, the device selection screen is showing all the devices, even after setting the primaryAccountIdentifier on the PKAddPaymentPassRequestConfiguration. Here's the context: I'm using PKAddPaymentPassViewController for in-app provisioning. I provide a valid primaryAccountIdentifier in the configuration. But after adding the pass, if i print back the primaryAccountIdentifier it displays some other value different than the identifier i had set(Example masked identifier: FAPLMC1GB000000066aa4xxxxxxxxxxxa744f16axxxxxxxx). The provisioning flow works, but the device list shown to the user includes all the devices (e.g., Apple Watches and iPhone even though it is already added to Apple Watch or iPhone).

Hello All - I'm attempting to enable my companies app to add credit card to Apple Wallet. Part of our app enables customers to generate new virtual cards on demand and I'm attempting to enable the ability to add these cards to the Apple Wallet. Everything seems to be working all the way to the final stage of the process where I get a PKPassKitErrorDomain systemCancelled and I can't seem to find any clues as to why the system is canceling. For context - I have the com.apple.developer.payment-pass-provisioning entitlement. I have both the Wallet and In-App Provisioning capabilities enabled in the App. I have defined a PKAddPaymentPassViewControllerDelegate class that implements both the generateRequest and didFinishAdding methods. I'm leveraging PKAddPaymentPassViewController in SwiftUI by using a UIViewControllerRepresentable implementing class that returns the view controller properly when makeUIViewController is called. I build a PKAddPaymentPassRequest object and ensure that it is properly filled with encryptedPassData, activationData, and ephemeralPublicKey. As a user I'm able to go to the virtual card view, open the instance of PKAddPaymentPassViewController, select the destination for the card, see the Add Card information. I get to the point where the view tells me it's contacting the card issuer and then I get an error message "Could Not Add Card - Try again later or contact your card issuer for more information" with a "Set Up Later" button. I then get the system canceled error. I should mention that I'm able to add these virtual cards manually via the Apple Wallet. The process works similarly but requires me to provided an OTP to conclude the process. This flow works and I have active cards in my wallet. I'm having a very hard time figuring out how to try and debug this issue further. The only error that the system returns is the system canceled notice. Any insight into where I might be missing something or how to debug the issue further would be greatly appreciated. Any thought on how I could debug this further would also be greatly appreciated. Thanks in advance - AYAL

Hello, I am setting up a feature for my company's banking app that allows users to add their payment/debit card they have with us to the Apple Wallet on their device. We have the in-app provisioning entitlement setup and configured in the app and configured with our banking partner/TSP. We are able to manually provision production environment cards via the Wallet app. I am using test card data from my TSP. I send them the two certificates, nonce, and nonce signature data and am given activationData, encryptedPassData, and an ephmeralPublicKey that we then set on an instance of PKAddPaymentPassRequest. We call the handler on the delegate method that is called with that request object and get an error: The operation couldn’t be completed. (PKPassKitErrorDomain error 2.) Looking at the PassKit library shows this is PKUnsupportedVersionError - Unsupported pass version. Our TSP hasn't been super helpful in troubleshooting this issue and just said we should contact Apple as it is an Apple error. I am trying to figure out if the issue is with how we are implementing the feature or with the test data itself given to us.

Hello, I am developing an Apple Pay and In-App Provisioning integration for the bank where I work. All entitlements are properly configured, and we are integrated correctly with our Payment Network Operator (PNO). We are using PKAddPaymentPassViewControllerDelegate to handle the provisioning process. The flow progresses as expected up to the Terms and Conditions screen. However, after accepting the terms, the process fails with the message: "Could not add card." Upon checking the device logs using the Wallet profile configuration, I observed the following response from Apple's backend: Response: https://nc-pod10-smp-device.apple.com:443/broker/v4/devices/041315032816900221610987313158566F368A9CEBA1291E/cards/745f792b9d0644e5a6e713d54f505296/enable 500 Time profile: 1.80458 seconds { x-conversation-id = "6ec59a63424f4035915e32f22ea645e4" Vary = "accept-language" Content-Type = "application/json" x-pod = "nc-pod10" x-keystone-correlationid = "E3DD5A5A-FD18-4500-8570-2BD1334E281C" Date = "Thu, 17 Apr 2025 07:05:03 GMT" x-apay-service-response-details = "via_upstream" Content-Length = "49" x-envoy-upstream-service-time = "964" x-pod-region = "paymentpass.com.apple" } { errorCode = 40456; statusCode = 500; } This seems to indicate that the card enablement step is failing on the server side. Our internal systems have not logged any request failure from Apple at this step, which makes it difficult to pinpoint whether the issue is in the PNO integration, entitlement configuration, or something else. We are currently testing in a production environment on a physical device (not using sandbox), and provisioning flows are initiated through our iOS app using PKAddPaymentPassRequest. Could you please help us interpret error code 40456 and identify what steps we should take to resolve this issue? If needed, we can also provide the full device log and additional details. Thank you in advance for your support. Best regards, Mansur Bagwan

I'm encountering an issue with Apple Pay on both Wallet and the Watch app where the app name is not showing up on the back of the payment card(Card details). The pass was successfully provisioned, and everything seems to be working, but the expected app name or brand isn't displayed, and instead, I see the generic "Something went wrong. Try again Later" message. Do we need to configure something to get this displayed in Wallet app?

Team, We are currently checking out on Apple Pay using ALL and MRU as currencies. We have authorized the payment via Touch ID; however, we are not receiving the onPaymentAuthorized event. Could you please confirm if Apple Pay supports ALL and MRU currencies? We have confirmed that it works with other currencies. Thank you!

Apple Sandbox is not available in India, also Apple Pay itself is not supported by Indian Banks. How can I still test using Apple Pay sandbox in India? I am trying to add test cards on my iPhone and it fails to add it. It tries to connect to Issuer, which it should not for sandbox Apple Id. Can anyone help how to achieve this?

During our Apple Pay integration testing, we encountered an issue that we're unsure how to resolve. Below are the steps we followed: Created an Apple Pay sandbox test account for Raul and added a test card, following the documentation here: https://developer.apple.com/apple-pay/sandbox-testing/ Opened the Golfmanager platform and initiated a booking. For payment, selected Apple Pay as the method. Raul clicked the Apple Pay button on the Golfmanager UI. He scanned the QR code using his iPhone, logged in with the test account. Apple Pay began validating our merchant identity and retrieved the wallet token to proceed with payment. The Apple Pay payment sheet appeared on Raul's iPhone, showing the card details and the amount requested by Golfmanager. Suddenly, the Apple Pay sheet closed unexpectedly, and we have no insight into what went wrong or what might be missing on our end. Here is the video: https://drive.google.com/file/d/1r-73edQ9eBZzXi6HoSYYGjKO8LbxBrZi/view?usp=drive_web

I am writing regarding an issue I have encountered while attempting to complete a payment using test users created within the Sandbox environment of Apple Pay. The problem persists specifically when trying to make payments through the demo page at https://applepaydemo.apple.com/. Problem Description: When initiating a payment process with either of the following test user accounts. The flow proceeds as follows: The Apple Pay window appears correctly. Processing begins but does not conclude successfully. After processing concludes, there is no prompt for 'Pay with Touch ID'. Additional Information: Device & OS Version: MacOS 15.3.2 Browser & Version: Safari 18.3.1 Real Device or Simulator: Real device used First Occurrence: Before January 1st, 2025 Custom Configurations or Backend Used: No custom configurations or backend modifications are being utilized during interaction with the demo page. Could you please provide assistance in resolving this issue?

For the pushToken sent by APNS to register a wallet pass for update notifications, is there a max length or size that APNS will send? I save the token in my database and have it defined as varchar(256), but I have had some instances where the pushToken is larger than that. I'd like to know if there's an absolute max size that APNS will send. Then I'll know if I should reject requests with tokens larger than what's expected, and/or if I need to make the token size larger in the database.

We have an app that uses the pass-presentation-suppression entitlement and calls requestAutomaticPassPresentationSuppression to prevent the Wallet app from being presented when the device is displaying a barcode to a barcode/nfc reader. This works as expected for users of the standard Apple Wallet app. However, it does not prevent third-party wallet apps from being launched, which hides the barcode and prevents it from being scanned properly. What options do I have to prevent third-party wallet apps from launching or interfering while our app is actively presenting a barcode?

When I use my iPhone to scan the apple pay QR code in chrome, the url is https://applepaydemo.apple.com/apple-pay-js-api, I keep geting the "Service Unavailable" error. Wonder know if you guys meet this error as well? Btw, the QR code feature needs IOS 18.

I have a question regarding the file apple-developer-merchantid-domain-association.txt. I understand that this file is used during API access for Apple Pay Web payments. However, is it necessary for our company to access this file during the payment process? Also, this domain validation file is expected to be placed in the publicly accessible “.well-known” folder on our web server. Is it acceptable for this file to remain readable by third parties on the Internet, including Apple’s servers, without posing any security risks? Since this file is generated during domain registration on the Apple Developer site and is unique to our domain, we believe there should be no security concerns even if accessed by third parties. However, are there any specific security requirements for this domain validation file? Please note that the domain validation has already been successfully completed. We appreciate your time and look forward to your guidance. Best regards,

When accessing https://applepaydemo.apple.com/payment-request-api, the "Approve with Side Button" prompt is displayed, but it does not appear when using our test domain. I implemented the Payment Request API based on the sample source code from the following URL. On an iPhone device, the Apple Pay payment screen is displayed, but the "Approve with Side Button" icon below the amount does not appear, and instead a spinning loading icon is shown continuously. Could you please help identify the cause? ■ Reference URL: https://applepaydemo.apple.com/payment-request-api ■ Changed parameter: "merchantIdentifier": "〇〇.dev" ■ Accessed domain: 〇〇test.com ■ Test device: iPhone 13 iOS: 18.4.1

Currently, on our Production environment, when calling https://apple-pay-gateway.apple.com/paymentservices/paymentSessio,n we are randomly receiving: "Payment Services Exception merchantId={Value} unauthorized to process transactions on behalf of merchantId={Value} reason={Value} is not a registered merchant in WWDR and isn't properly authorized via Mass Enablement, either." Since launching Apple Pay on our platform we have received a new Domain Verification File and looking at some of the Domain Verification File that are hosted on the domains they are different to ours. Questions around the Domain Verification File Would we have to update every single Domain Verification File every time we receive a new one ? Does the paymentSession verfiy/call the Domain Verification File on the domain listed at https://[DOMAIN_NAME]/.well-known/apple-developer-merchantid-domain-association ? What happens if the Domain Verification File doesnt match the one that we currently have ? Would we have to regrester our Domains everytime we get a new Domain Verification File ?

你好，我们6月1日收到比较多的韩国用户反馈购买我们的内购以后，系统会在稍后的几分钟再次多次从用户的卡里扣出相应的款项，但是我们没有办法第一时间反馈给你们，导致很多用户流失，请问我们怎么才能第一时间联系到你们，还有我们怎么才能第一时间知道是你们的系统是否某个功能出了问题，是否也有相应的论坛我们可以第一时间看到你们相关问题的报道，这样我们排查问题就没那么辛苦，感谢

我是一个银行app开发人员，请问怎么将银行名称显示在苹果钱包“选取银行”列表中，实现用户点击跳转银行app进行免输卡号签约绑定，是否有详细接入步骤和文档？