The requested app is not available or doesn't exist.

Please help! Apple Support Support is MIA

Every app that I have in TestFlight returns with this message, I have attempted to contact developer account support that they have not returned any messages. It’s been over a week.

“The requested app is not available or doesn't exist”

I have this exact same problem. I did write to apple support three times but no response.

I reproduced the issue in TestFlight, and the logs mainly show errors related to the Apple account / protected data decryption, along with a TestFlight installation failure.

Main errors observed:

Failed to fetch an AMSDataProtectionClass encryption/decryption key with error = -34018

Failed to decrypt account property for accountFlags

Error fetching LSApplicationRecord with Code = -10814

TestFlight install request returning HTTP 404 on the /install URL

The requested app is not available or doesn't exist.
 
 
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